[Resolved]  Quikr — sofa set

Address:

306 A wing caspiana, Lodha palava casa rio dombivali east, Thane, Maharashtra, 421204

Quikr ID[protected]. We ordered sofa set on 19th May, payment was done paid 800 Rs twds delivery..very expensive. In booking site allows seller to book slot on Monday.when seller contacted shifter on Monday morning he denied service saying weekly off. We stay within 5 min distance from seller hence we took half day on Monday to receive sofa up to noon.we were coming co ordinating with seller and in turn seller was co-ordinating with shifter. Around noon both o[censored]s seller and buyer came to know about the weekly off. Our Monday was wasted due to miscommunication and mis management on quikr site.
The pick rescheduled between 6 to 8 pm on tuesday. This pick up has been cancelled by shifter at last moment..my husband had to left early to take the delivery but this was also a loss for us.
Pick up is rescheduled on 23 i.e. on Thursday as there was no slot available on Wednesday, pick up was at 2 pm 2 to 4 slot. But to my surprise the shifter has preponed the pick up at around 12pm and he was ready for delivery at 12:15pm. We received call from shifter in office that they have reached our house for delivery. Here we were not intimated abt delivery time.. customer care had informed me that we will receive call to schedule delivery..but it was all opposite. We didn't receive any call. My husband asked shifter to take back the sofa as we were in office and door was locked. But shifter denied to do so he said it is not his business, he just wanted to empty his vehicle. He was rude. We had to accept the product. We had to plead our security guard to allow them to keep the sofa in lobby..now they have left the sofa. We are now on the way to our home..not sure how will my husband manage the sofa movement alone.
Quikr has failed on commitment of 3rd delivery of payment
Customer care has given wrong commitment of delivery intimation
Ridiculous service by quikr.
We are paying for service and alongwith we are loosing our valuable time, efforts.
If we would have hired other mode we would have in a better condition.
Nobody was available to receive product quikr has to be responsible in case of any damage to sofa.. I will take this up to consumer court and media also..

I need compensation for this. Kindly pay me sum of 10800 + the amt claimed from seller..
Multiple times we contacted customer care but no use