[Resolved]  Quikr — Sofa Set Damage during Transportation and Loss of Sale

Address:560061
Website:www.quikr.com/doorstep

I would like to place a complaint against the complete mishandling of my selling request by Quikr. I placed an ad for selling my Cane furniture vide Add ID[protected] on the 26th of December at 20;30hrs. I found 3 prospective buyers and at 22:00hrs i got a message from Quikr that the material has been sold at the price i had quoted. They organized for the material to be picked up from my residence the next morning at 12:00pm and on 28th December i received a follow up call from them stating buyer had rejected the material. On inquiring with the buyer as to the reason, she stated that the material was damaged in transit. We gave Quikr a cane sofa set in 3+2+2 in good condition. She did confirm that the wicker was broken and it looked clearly because of stacking one on top of the other during transporation.We had to cancel other prospective buyers who were willing to give us the asked rates. Now Quikr representatives are calling to deliver my damaged furniture and also telling me that the damage is not major.
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Feb 3, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2016
Quikr Customer Care's response
Hi Vikram.

Apologies for the discomfort caused. We have shared your details and our support team will get in touch with you shortly.

Thank you

-Team Quikr
Complaint comments 

Comments

As companies policy is to refund in 4 to 7 days i cancelled my order 8 th dec 2016 till i didnt get refund its 29 th dec today

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wooden wardrobe picked up 2 weeks ago by Quikr Doorstep . payment not received inspite of share Bank details

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