[Resolved] Quikr — Sofa Set Damage during Transportation and Loss of Sale | |||||
I would like to place a complaint against the complete mishandling of my selling request by Quikr. I placed an ad for selling my Cane furniture vide Add ID[protected] on the 26th of December at 20;30hrs. I found 3 prospective buyers and at 22:00hrs i got a message from Quikr that the material has been sold at the price i had quoted. They organized for the material to be picked up from my residence the next morning at 12:00pm and on 28th December i received a follow up call from them stating buyer had rejected the material. On inquiring with the buyer as to the reason, she stated that the material was damaged in transit. We gave Quikr a cane sofa set in 3+2+2 in good condition. She did confirm that the wicker was broken and it looked clearly because of stacking one on top of the other during transporation.We had to cancel other prospective buyers who were willing to give us the asked rates. Now Quikr representatives are calling to deliver my damaged furniture and also telling me that the damage is not major. Was this information helpful? | |||||
Feb 3, 2017 Complaint marked as Resolved Quikr customer support has been notified about the posted complaint. Verified Support Dec 30, 2016 Quikr Customer Care's response Hi Vikram. Apologies for the discomfort caused. We have shared your details and our support team will get in touch with you shortly. Thank you -Team Quikr | |||||
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