[Resolved]  Quikr — Sofa set not delivery and my refund

Address:560091
Website:quikr.com

Hi sir/Madam

Am Hariprasad J am purchased on sofa set ( Ad Id :[protected] in quikr on 26.01.2016 and i made a full payment on same day (Transaction id -[protected].) and next day i got a call from quikr your delivery schedule on 30.01.2016 time 5pm to 8 pm. on Saturday 7.30 i got a call from quikr people from seller place sofa is heavy we can not give delivery today because sofa is heavy Sunday morning with in 10 am we will give a delivery like i said ok. but Sunday am waited in my home whole day and i called delivery people customer care gudgav for std call they also not respond again Monday i got a call from delivery team they said sorry for inconvenience we will give delivery today like Monday also no delivery, no Tuesday again i called quikr c c they telling every time they are telling we are escalated ur complaint like after that also no delivery finally i called quikr c c they said i[censored] want u can cancel ur order or wait 2 more days otherwise we will refund ur money back after i write mail for cancel order on Thursday 04.02.2016. Then after canceling order i got call from delivery team we are reschedule ur delivery on Saturday like. See this is first time am used quikr but its worst worst service but still am not received refund amount. please don't use quikr its my humble request. and they are using Child labor also please authorize person take care of this. And the higher authority contact or communication also not ready to given.concern person pls take serious action and solve the problem.

Again am telling u people seriously don't use quikr

Regards
Hariprasad J
[protected]/[protected]
[protected]@gmail.com Hi buyer and sellers
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Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Feb 08, 2016
Quikr Customer Care's response
Dear Hariprasad, We are sorry to hear about your experience. We have shared your contact details and our support team will get in touch with you. -Team Quikr
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