[Resolved]  Quikr — Transaction id [protected], it appears that got canceled to ensure slas _ look good

Address:Mumbai City, Maharashtra, 400067
Website:Www.quickr.com

Ad[protected]: we have received your payment of rs. 1666. The transaction id is [protected]. This messgae was sent on 13/04 /16 for door step delivery.

Door atep in the same locality is promissed in 2 to 3 days...

In this transaction quicker had not even initiayed any call for 3 days and today on 17th i get message that it is cancled as seller is not responding...

I spoke to seller and he is complaining that he did not receive any call till now...

This appears to be time line management and cancelation of order rather than actual cancelation...

I have spoken to call centre zafar at 510pm on 17/04 and updated him about the episode he has confirm that he is escalating but he dis not have any refernce number to be given...

I am really surprise wth the convinent way
Being established if not adhering ro promise..

Expecting quicker to
1 process the order
2. Get in root to understand and correct the process to stay on promise rather than conveniently pushing it off.
3. Penalise to a level which gets pinched ao such practise re not adhered to...
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2016
Quikr Customer Care's response
Dear Himanshu, We regret the trouble you’ve faced. We have shared your Ad Id details and our support team will get in touch with you. -Team Quikr
Complaint comments 

Comments

I sell my refrigerator on 6th of april2016 according to quikr money should be transfer with in 3days of pick up my product but till today I can't get my money in my account.its very unprofessional and very baad service OLX IS VERY GOOD in this typ of dealings.in future i never accept any offer on quikr

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Quikr
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    82%
    Complaints
    5424
    Pending
    522
    Resolved
    4270
    Quikr Phone
    +91 80 6736 4545 [Care]
    +91 22 6729 0000 [Head Office]
    +91 22 6779 7979 [Support]
    Quikr Address
    1st Floor, Raghuvanshi Mansion, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all Quikr contact information