[Resolved] Quikr — unable to cancel order. want full refund.

Relearn

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka
Website:	WWW.QUIKR.COM

I bought furniture on quikr on dec 9, 2019 and prepaid rs 4899. On pick up, product was seriously damaged so i asked the pick up person to cancel order. He assured it will be done and i will get full refund. I also sent chat message to cancel order for ad id[protected]. No news or information from them and no contact number on their website. I have received a chat notice from seller acknowledging the damaged product and that quikr will give full refund. Strangely, their website now says "pick up to be scheduled"??? I even got an automated text message stating "pick up being rescheduled. Its really a terrible company and this is our first time using it. We have tried to follow their process and posted messages on their"contact" page but still no response. I want my full refund immediately.

Was this information helpful?

No (0)

Yes (0)

Jan 13, 2020

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Dec 12, 2019

Updated by Relearn There is NO ANSWER to the numbers and pone gets disconnected automatically after LONG WAIT. Disgustingly PATHETIC.

+[protected] [Care]
+[protected] [Head Office]
+[protected] [Support

Verified Support

Dec 13, 2019

Quikr Customer Care's response Hi. We regret the discomfort caused. We shall connect with you shortly and address your issue. Thank you