[Resolved] Quikr — Unauthorized collection of item which was put for selling and not returned even after continuous follow up

preetso19

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560076
Website:	quikr.com

I had put a cabinet for selling on March 28th and accepted an offer on april3rd. The item was collected from my place on April 4th.
As per quikr rules, it was supposed to be delivered within 3-5 days at the maximum.
Now after 18 days, on continuous follow up, quikr gets back saying that the buyer has rejected the item but quikr has not returned the cabinet to my place yet.

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Jun 30, 2016

Complaint marked as Resolved

Quikr customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2016

Quikr Customer Care's response Dear Preetso, We are sorry to hear about your experience. We do apologize for the trouble you’ve faced. Meanwhile, we’ll look into this right away and take the necessary corrective steps. You can give us a missed call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. We appreciate the time you have taken to share your feedback and we will incorporate it to ensure this doesn’t happen again. We care, Team Quikr

Verified Support

May 26, 2016

Quikr Customer Care's response Dear Preetso, We had received your query a while back and we still want to help! You can give us a miss call at[protected] or you can even write to us at [protected]@quikr.com with a detailed account of your issue along with your contact details and Ad ID. Rest assured, it is our utmost priority to give you a smooth and valuable experience at Quikr. Regret the inconvenience caused and hope to hear from you soon. -Team Quikr