[Resolved]  Quikr — wrong phone delivered, then no assistance from quikr.

About 2 weeks ago, my mother lost her iphone. 1 week later, i searched a lot to find a certified refurbished htc one m8 on quickr. I ordered it.

Today, i received a plastic phone. A cheap htc e8 dual sim. The ad, invoice, box, everything says m8 but the model is an e8.

Fine. So i contacted quickr. They said i have to send a mail to them with the screenshot of the imei page and the invoice's image. They said they will reply in 24hrs.

It has now been 2 days. No response.
And i have only got a time period of 5 more days after which the product will become un-returnable. (7 days)

Pathetic service from quickr.
Still waiting.
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Sep 22, 2017
Complaint marked as Resolved 
Quikr customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
Quikr Customer Care's response
Hi. Truly sorry to hear that, Could you please share your Order ID or contact details and we shall get in touch with you shorlty. Thank you
Complaint comments 

Comments

Placed an order on Quikr and never received the product. Got refund in my Quikr wallet on Aug1st and immediately initiated refund back to mode of payment. Haven't received the money yet and quikr customer care representatives are ignorant.
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