[Resolved] Racold — geyser indicators not working from day 1

Nims22

from Mumbai, Maharashtra

Address:

560035

This is with regards to the geyser which i purchased one month back
It's pronto neo ss 3v 3kw
Pn[protected]
From day 1 the led lights of geyser are not working
Complain number:[protected]
Then without resolving it was closed
The new complain number:[protected]

We have registered the complain multiple times still the problem is not resolved.
We have experience the worst service.
The service center team is incapable of resolving the issue.
They did not respond on whatsapp as well.

We are tired of this pathetic service and will go on social media to make people aware about poor racold service if the issue is not resolved by today

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Jun 18, 2018

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

Racold Customer Care's response Dear Customer,

Sorry for the inconvenience you've faced. I have noted down your details and have escalated your issue to the concerned team. They shall get back to you as soon as possible. Appreciate your patience in the meantime.

Regards,
Suzane

Verified Support

May 07, 2018

Racold Customer Care's response Dear Customer,

I have received a feedback from my team that your issue has been resolved. I hope you’re satisfied with the resolution. You may write back to us for any further assistance. Please do share your valuable feedback with us as it will help us to serve you better.

Regards,
Suzane

May 07, 2018

Updated by Nims22 Good. Yes Issue Resolved!!