[Resolved] Racold — geyser is not working properly

Maria Mekwan

from Mumbai, Maharashtra

Jul 13, 2018

Address: Thane, Maharashtra, 401105

Website: Online

This is the complaint regarding Racold water heaters & geysers
When we are starting gyser the grip of the switch automatically comes down pronto sytlo SS 3V-4.5KW
PS[protected]
Please resolve it as soon as possible i have try many times but I was unable to talk with thi customers care so I writing this complaint
Kindly response a favourable reply

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Aug 29, 2018

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2018

Racold Customer Care's response Dear Maria,

I would like to assist you with your concern. Please share your complaint number or registered contact number so that my team can get in touch with you.

For service related information, call[protected] / [protected] or register your complaint online by visiting www.racold.com. You may send us a WhatsApp message on [protected] / [protected] or email us at customer.[protected]@racold.com

Regards,
Dipti

Verified Support

Jul 25, 2018

Racold Customer Care's response Dear Maria,

I am yet to receive your details. Please share the same and I will quickly look into your issue.

Regards,
Dipti

Verified Support

Jul 27, 2018

Racold Customer Care's response Dear Maria,

As I haven't received your details. Your concern has been closed from our end. Do get back to us in case of any query.

Regards,
Dipti

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Comments

ugaekwa9

from Pune, Maharashtra

Sep 12, 2018

I bought new racold heater geyser and it is not working from past few weeks. Please help us in getting it fixed as soon as possible.

Racold Customer Care's response, Oct 25, 2018

Verified Support

Dear Customer,

I regret the inconvenience caused. Do let me know if you are still facing any difficulty and I would be glad to help you with it.

Regards,
Dipti