[Resolved] Racold — racold solar heater service number[protected].

Ashish68

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411027

Service number[protected].

We had raised this complaint with racold for fixing the solar water heater tank in march 2018. After repeated phone calls and reminders no action has been taken and the request got automatically closed.

Local service person is saying that company (Racold) is not providing them any support (For parts etc) so they are not able to fix the problem.

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Dec 5, 2018

Complaint marked as Resolved

Racold customer support has been notified about the posted complaint.

Verified Support

Oct 25, 2018

Racold Customer Care's response Dear Ashish,

Sorry for the inconvenience you've faced. I have noted down your details and have escalated your issue to the concerned team. They shall get back to you as soon as possible.

Regards,
Suzane

Verified Support

Nov 01, 2018

Racold Customer Care's response Dear Ashish,

I understand that my team connected with you and has given you a quotation for the repair work. Kindly confirm the same to help us take this forward accordingly. Feel free to write in case of any other assistance.

Regards,
Suzane