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Racold

[Resolved]  Racold — Solar water heater

Address: New Delhi, Delhi, 110052
Website: www.racold.com

With reference complaint #[protected] to above subject matter, issues are not yet resolved.
Please manage to resolve this problem with the product for so long and direct your dealer to supply the purchase invoice of the article informed several times.
Thanks and regards
Sushil kumar
C-9, shakti nagar extension, ashok vihar phase-3, swaminarayan marg, delhi-110052
Mobile#[protected]
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May 29, 2017
Complaint marked as Resolved 
Racold customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2017
Racold Customer Care's response Dear Ravi,

We care about our customers and have made a note of your issue. We’ve shared your details with the relevant team and they will connect with you shortly. Appreciate your patience in the meantime.

Warm Regards,
Team Racold
Verified Support
Apr 28, 2017
Racold Customer Care's response Dear Ravi,

We understand that our team got in touch with you. Also, you may contact us back once you are back to help us resolve your issue accordingly.

Warm Regards,
Team Racold
 
1 Comment

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Comments

The geyser is leaking.
Reply
Racold Customer Care's response, May 4, 2017
Verified Support
Dear Bhanu,

Kindly share your your complaint number and our team will get back to you shortly to resolve your issue.

For service related information call 1860 425 2288 or register your complaint online by visiting www.racold.com in 3 simple steps

1. Go to SERVICE HUB, 2. Click on Services, 3. Click on Post a Complain

Warm Regards,
Team Racold
Racold Customer Care's response, May 8, 2017
Verified Support
Dear Bhanu,

We are still awaiting your details. Please help us with the same as it will help us resolve your issue at the earliest.

Warm Regards,
Team Racold
Racold Customer Care's response, May 10, 2017
Verified Support
Dear Bhanu,

As we haven't received your details, your complaint has been closed from our end. Do contact us in case of any query.

Warm Regards,
Team Racold

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