Railrestro — My order is not delivered in my train and Refund also pending

My order is not delivered in my train
I was order food from railrestro.com
My order number is 2597821

Many customers are complaiing that many of the closed Hotels name displayed in railrestro.com.
This company intentionally doing the fraud.

Surprise is customer care exeutive it may self informed me that this hotel is closed due to i am cancelled your order. i told him than please disable or remove those hotels from your list and he is directily disconnect my call. Very very bad services. Immediate take a strict action and close this company.

Request to appoint one committee for the invenstigation on priority basis.