[Resolved] Railrestro — Cancellation money not received

arpitamathur06

from Bengaluru, Karnataka

Aug 14, 2022

Address:

D-1108, Gopalan Atlantis, ECC Road Whitefield

8th Aug'22 - I was traveling from Hosapet to Bangalore and ordered food from RailRestro - chole rice combo and aloo parantha combo.
After some time, call received from restaurant about the unavailability of chole rice combo.
The order was cancelled after contacting rail retro customer care.
And they suggested to place new order with cash on delivery (COD). Thus, new order was placed with COD and received as well.

The issue is RailRestro has not returned money in spite of several calls to them. It is mental harassment from RailRestro.

Was this information helpful?

No (0)

Yes (0)

Dec 22, 2022

Complaint marked as Resolved

RailRestro customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2022

RailRestro Customer Care's response Hi Arpita,

Kindly share your order ID.