Railtel Broadband — Not providing me connection

Address:	dhanbad
Website:	railtelindia.com

I have contacted railtel broadband workers seeking new broadband connection but they are not providing me connection at all. Everytime I call them regarding this matter, they make excuses and turn off my request. my neighbor is already using railtel broadband so the connection is possible in my house but then also they are not providing me a new connection by making unnecessary excuses like sometime rain or workers are not coming etc. So my request is that kindly contact railtel broadband providers to provide connection in my house as soon as possible.