[Resolved]  Railtel Broadband — Cheating by Railtel

Address:

Hyderabad, Andhra Pradesh

I have applied for Railtel Broadband, as per the details given by its sales executive. they promised me to give connection in 2 days. But it is almost 3 weeks still i am yet to get the connection. thinking that i am getting this connection i have disconnected my existing Internet connection, but now i am left with no connection because of Railtel. Whenever I call the customer support, somebody tells there are some permissions which needs to be taken from Govt., and some executives say that there is no signal in your area.

but as per their sales executive, my area(kukatpally) is well within their coverage limits. because there are some areas where connections have been given which are even far from my area. They are just cheating the customers saying there is no signal in your area. I have consulted another guy who also deals with railtel connections, he simply said that there is signal in you area, they just need a min. of 3 connections in your colony, then only they can give connection.

This is cheating, if they are not giving single connections, they can just say it. whatever told by that sales guy are false. i have to go to my existing provider(BSNL) for activation of my existing connection.

My sincere advice, don't take Railtel internet connection.