Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

Sir my self passenger of rsrtc bus which is not providing proper service your side yesterday i was suffered with my family and little baby 5months old your are not providing for long time any contect no of driver and conductor so that we could contect to bus person where it is it is very big mistake of rajasthan roadways service this time i left my bus and my baby health also down now i want money because i don't go for gurney moradabad to...

Bus no : rj 14 ed 7384 (Volvo)
Travel date : 14.04.2019
Travel time: 7 a. M.
Travel from :jaipur to delhi

My 75 year old mother was traveling alone. Conductor confirmed that the last stop was kashmere gate. My uncle who had gone there to pick my mother reached at kashmere gate at 1:00 p. M. And was waiting for my mother when he got a call that all the passengers were finally dropped at nigam bodh ghat...

I have boarded super luxury bus leaving jodhpur at 11:00 hrs for jaipur today on 08.03.19.

Sad to inform that the ac of the volvo bus is not working since the bus left jodhpur.

Passengers are beating the heat by requesting the bus conductor to open the ceiling window to avoid suffocation.

The journey is virtually non ac deluxe.

Request, please refund the fare or a complaint shall...

Hello,
I took 2 ticket from aburoad to karoti at charge rs 70 from bus stand at aburoad from anil kumar at ticket counter 3. But the person did not give information regarding ladies concession and also did not ask regarding passenger male or female and took more charge. Also he took print of ticket and wrote amount manually whuch shows that it is not sure of ticket amount. When i asked to change the ticket to one male and one female...

Sir
I am anshul kathait a regular traveler in rj roadways bus. I am travelling by bus on 22 feb 19 ticket no. 000150 in bus rj 3109 i boarded bus at 14:50 hrs from utarlai to jodhpur. The bus is not following proper route as not crossing utarlai village. They go directly via highway which is creating lot of problems to passengers o[censored]tarlai. I was waiting at bus stand from 1345hrs (Utarlai). Due to this i couldn’t catch the bus which...

Transaction no : 20190114111212800110168349852736173
Ticket no : [protected]
Pnr no. : paldj[protected]

I booked ticket on rsrtc website (https://rsrtconline.rajasthan.gov.in/changeLanguage/en) on dated 14/01/2019 for abu road to ahmedabad in sleeper coach with bus of jodhpur depot,
When bus arraived at abu road bus st. Bus conductor refuse the ticket and not allowe us to travel journey make too much...

Sir bus condector logo ko ticket nhi dete h aur ticket se adhik rupess bhi lete h baki ka pessa apni jeb khrcha rkhte h aur logo se manmaani pessa lete h aur aaj mai bhi bari se rahrai ki yatra kr rha tha to mujsse barauli ki ticket ke pase liye the jbik rahrai bus stop h 19rupeya ticket h ham tin logo se75rupya liya rahrai tak ka bari se sir yh meri compland h krpya kryabhi kre nhi to fir mai thana mai jakar comland krunga ok
Bus...

Sir,
I have booked 2 online seats in barmer - kota semi delux bus rj 04 pa 5088 from sirohi to udaipur on 25/11/18 at 06:10 pm, seat no. 7, 8.. But when i boarded on the bus.. The bus conductor "manoj kumar" had already issued my seats to another passengers. I called chief manager of the respective depot mr yashwant singhania but he has not given me any satisfactry answer..
Please take this matter serious as many passangers...

I boarded a semi deluxe bus from bareilly to jaipur, the seats are totally pathetic. It is a 10-12 hours run and how do yo expect your customers to survive with a broken chair? No arm-rest, the seat is stuck in the sitting position and has the position lever broken. If it is so, why don't they exclude that particular seat from the booking, rsrtc is breaking all hells on their customer, if i could i won't even give the one star. I booked this...

I took bus from jaipur to agra which number is rj143737.
They took double fare to me and dropped me in the middle of the road without giving prior information.
The driver of rj143737 said "take another bus for agra and contracted with rj14pc9745 to drop all passenger and gone away.
After that the driver ofrj14pc9745 denied me to take with me as he has taken money.
I insisted a lot aftr that he allowed me to sit...

We had a booking from jaipur to delhi on 8th november at 11.20 pm. The bus did not arrive at the scheduled time and the authority at the sindhi camp bus stand, jaipur did not have proper answer regarding at what time the bus would come or if the bus would come at all or not. The behavior of the concerned persons was very rude. Very much disappointed!!...

I have booked for super luxury from Jaipur to delhi on 18.10.2018 for 21.10.2018 having timing of 23:30PM. But no ticket has been received against the same and amount was deducted from my account. I have done my payment through paytm. At RSRTC login ID, transaction is showing as failed.

I have done mails to RSRTC continuously but till now no revert has been done by them

Reference number- [protected] shown...

Travel details: 7 am volvo from delhi to jaipur on 16th sep 2018

The rsrtc has built a lounge in kotputli, rajasthan. The bus stopped for snacks at the lounge for some breakfast and snacks.

However, the lounges was asking for higher than mrp prices for packaged food and when i asked for bill as the proof, they denied giving the bill as well. I am not sure whether this has been authorized by rsrtc or not. But...

We was scheduled to travel on 4 Sep 2018 at 17:00 from Ajmer to Jaipur with Volvo Bus. But at 17:30 we get information that Volvo has breakdown at Beawar and will not be able to travel. Our Ticket was booked online via https://rsrtconline.rajasthan.gov.in/ Website and I was not able to cancel ticket from that portal so please get us refund of ticket. My Details are below -

PNR No. XSDCV[protected]
Transaction No....

I'd booked a travel ticket of rsrtc volvo bus from jaipur to jodhpur on 18th sept'18 for 19th late evening travel. I kept waiting till mid night for the bus to come & board me but bus did not turn up. I called rsrtc enquiry number (Mobile) & i was told to cancel the ticket as no bus is going to come due to strike from last 3 days letting myself stranded at mid night with no option available to go back.
I've been trying to contact...

Hi team,

From some days there was strike of rsrtc buses in jaipur but i was not aware as i booked tickets for my parents from jaipur to bareilly 10.20 p. M semi deluxe online of 18 sep 2018 and the amount gets deducted but due to strike there was no bus i had mail to rsrtc sites two times but no response. Kindly help me to get my money back as soon as possible.

Regards
Shivi
Pnr no-brlis[protected]...

Dear concerned
Ticket pnr xjprs[protected] i booked two tickets from mathura toh jaipur through paytm on 09 sept, 2018. Departing time was 11:50 from mathura bus stand. Counter pe waha ek aadmi jo har aane wali bus ka no. Likh rha tha. Usne bataya ki jaipur ko jane wali 11:50 wali bus mathura me kabhi aati h kabhi nhi. Aane wali bus k no. And cont. No. Uske pas nhi the. To hame mathura k bahar ek bridge par jane k liye bola taki...

Dear concerned,

This is the second time i faced this problem. When i reached bus stand to catch the bus for jaipur from aligarh new bus stand (Masudabad), but i didn't find the bus there. I kept waiting for half hour and then got the information from the enquiry that the bus did not arrive at bus stand (Pick up point) instead it passed from outside the city, without the prior information. This behaviour will not be tolerated...

Respected sir,
i am a person from karauli. the bus from the karauli to Jaipur via chakshu is at the time of 5:15am, 8:30am, 11:30 am and so on. There are no bus between that time. i have not problem from that but when the bus is cancelled any of them then we have the face the very much problem due to so much time difference. please at least make essential of the bus at the given time and the avoid the cancellation of the bus. i hope...

Sir, on 27 july 2018 due to roadways strike my buse from rampur to jaipur was cancelled. L had booked the ticket of muradabad to jaipur bus from rampur to jaipur by using rsrtc online ticketing and couldn't cancel it at tht moment as the cancellation time period was over. So sir kindly look into the matter and provide me the refund of my ticket because the bus was not available on 27 july 2018.
Ticket no[protected]
Pnr no:-xjprj[protected]br...