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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

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Last updated Apr 17, 2024
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Rajasthan State Road Transport Corporation [RSRTC]
Customer Service Contacts

Rajasthan State Road Transport Corporation [RSRTC] Phone Numbers

Toll free
1800 2000 103
29
19
Phone
+91 14 1237 3044
11
16
+91 95 4945 6745
3
6
+91 14 1510 5097
3
4

View more phone numbers

Fax
+91 14 1237 4658
+91 14 1237 4654
+91 14 1236 0313

Rajasthan State Road Transport Corporation [RSRTC] Website

Rajasthan State Road Transport Corporation [RSRTC] Head Office Address

Parivahan Marg, Chaumu House
Jaipur
Jaipur District
Rajasthan
India
302001

Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 13

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M
Manohar Lal vyas
from Yaval, Maharashtra
Jul 3, 2021
This thread was updated on Jul 3, 2021
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Complaint of bus conductor for misbehavior

Address:Bikaner, Rajasthan, 334001
Website:www.consumercomplaints.in

I booked a ticket for Jodhpur from Bikaner online through red bus. My ticket number is TK 5V 78337655 and PNR number is XJDHE[protected]. When the passengers passengers entered in the bus and occupied there seat number 12 and 13 and show the ticket to conductor. Then the bus conductor refused to allow in bus and moved them out of the bus. When I complained to the bus enquiry counter the clerk of the enquiry counter made a call to the bus...
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H
HEMLATA SOMANI
from Lucknow, Uttar Pradesh
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No bus for Udaipur to kapasan vaya mavli fatehnagar

Address:312202
Website:Rsrtc

Dear MD,
Requesting you to provide buses from Udaipur to kapasan vaya mavli Fateh Nagar in evening shadule after 4.30 P.M. we have no bus for this route.
Pls provide bus for this route nearby 6.00 to 7.00 P.M. o'clock.

We almost 7 passengers are with monthly pass and have no bus for our route.
Pls provide bus for this route as soon as possible.
We are facing too much trouble....
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V
Vishalk85
from Jamshedpur, Jharkhand
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Volvo service Jaipur to delhi 3.30 pm

Address:122001
Website:Rsrtc.co.in

Ac not working. After paying 900 rs for Volvo services we are getting services worse than blue line roadways at least they have windows. Passengers are suffocating and still no response from driver. Please pay attention to better services. Ac was not working properly before departure of bus so they should have arranged a different bus or cancelled that bus to avoid cheating with passengers...
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P
Parrinque
from Gurgaon, Haryana
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Booked seat but still people are falling on.

Address:110006
Website:rsrtconline.rajasthan.gov.in

I have pre booked seat for my journey for Delhi to ganganagar (Rajasthan) but inspire of limited seats and sleepers the conductor filled bus with passengers sitting on seat with us and standing in the path between.
This is competely unacceptable as we paid and pre booked while people who come without booking are irritating and pushing people.

This is the same story Everytime I go from government buses irrespective of...
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A
Anand Mohan Gupta
from Lucknow, Uttar Pradesh
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Bus service is very poor

Address:Karauli, Rajasthan, 322241

I m traveling from karauli to jaipur. I board at 9:15am from karauli but till 1:30 pm, it reaches to Dausa. Bus conductor is very slow in his work. Bus no. is 0827 . Bud service is express and it is operating like a local service. Fare is increasing day by day but we r not getting services. Please take it seriously. Some action must be taken on this. I have lost my whole day only due to some carelessness of bus staff.

Thank...
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A
Anita Atal
from Lucknow, Uttar Pradesh
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New Volvo Jaipur to Bikaner

Address:Jaipur, Rajasthan, 302001
Website:rsrtc.gov.in

Dear sir,
In Ref. Of new volvo mercedies started today 01 march 2017 from jaipur to BBikanerisnot comfcomfortable as earlier bus was good diffrence is beow:
1. This bus making heavy noise
2. Space is limited
3. Seats are not comfortable and size reduced
4. Fare is increase that is not justified because facilities are reduce kindly continue earlier bus.
Rohitash Atal
M:[protected]...
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J
jiturawal9
from Muzaffarpur, Bihar
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Seat alloted but not given to us

Address:Sirohi, Rajasthan, 307801
Website:Irctc official ticket booking website

Sir I travell to Sirohi to Surat I booked ticket from rsrctc official website and they allowed me seat no 1 and 2 but when I reach to station conductor of this bus are told me the seat which are alloted you this seats are already booked and said there is no option for you unless compromise sir please help us immediately sir I travell via jaitaran exp.please sir help me...
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L
Leeladhar _choudhary
from Alwar, Rajasthan
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Uncomfortableness

Address:Jodhpur, Rajasthan, 342001
Website:rsrtc.rajasthan.gov.in

None of the power plugs are working in volvos here. It's so inconvenient to travel. Highly disappointed by this that government is not paying attention to it. The journey is of 5 hours and how the hell on the earth we could charge our stuffs? I request the government to pay attention to it and resolve the inconvenience faced by normal people. Else the subject would be taken to media. Hope government pays attention to this regard. Thank you....
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G
Govind sethi
from Solapur, Maharashtra
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Complaint

Address:1234

श्रीमान जी अजीतगढ़ से दिवराला का किराया ज्यादा है अजीतगढ़ से दिवराला का अंतराल दुरी महज 5 किलोमीटर है और उसका किराया 10 रुपुए है ये किराया गरीब जनता और विद्यार्थी की जेब पैर...
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G
Govind kumar jodha
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Roughly driving by driver

Address:Sri Ganganagar, Rajasthan
Website:www.rsrtccomplaint.gov.in

सर
मेरा नाम गोविंद कुमार है अाज दोपहर 2:15 बजे के करीब मै बाइक से पदमपुर से अा रहा था कि अनुपगढ डिपाे कि बस न. _Rj07 PA 9061 ने बहुत खराब तरीके से बस चलाते हुए मेरे अागे बस राेक दि मुझे...
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V
vijayvargiyark
from Mumbai, Maharashtra
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Transaction failed but amount not credit

Address:Jaipur, Rajasthan, 302016
Website:rsrtc.rajasthan.gov.in

Dear sir,
We have book ticket from jaipur to delhi on 06.04.2016 via online site of rsrtc (Rajasthan roadways services site), while rasing ticket transcation not completed and failed trasaction but till date we have not received our refund amount & also many correspodance and telephone to department but not take any action.
Correspondace mail below metion for your reference.
Please prvoide our refund amount.
With...
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P
PurvaAgarwal31
from Delhi, Delhi
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Refund for volvo mercedes

Address:Jaipur, Rajasthan, 302020
Website:transport.rajasthan.gov.in/rsrtc

Hi,
I have booked a rsrtc bus ticket with following details pnr no: xbkhv[protected], journey dt-tm:[protected]:30:00, route: jpr - dlh bus type: volvo mercedes, seat no: 19, 20 fare amt: 1486.0
There was no option to cancel the bus on website and it did not arrived till 5:15pm after which we ask @ ticket counter to return the money and they did not return back instead they arrange some other bus for which fare was minimum...
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A
Ankit.raja
from Mumbai, Maharashtra
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Poor services at high price

Address:Jaipur, Rajasthan, 302016

Dear Team,

I am travelling from Roorkee to Jaipur in bus no. RJ14-PC-4073. Please
look into below mentioned concerns to provide better services:-
1. Bus condition is very worst. It is very difficult to take a nap in
this bus because of noise from engine and bus interiors.

2. As on date private buses are charging Rs. 500 for AC sleeper on
weekdays and bus condition of private...
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A
Ashish kather
from Haldwani, Uttarakhand
Sep 15, 2023
This thread was updated on Sep 15, 2023
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Complaint roadways bus

Address:Bhilwara, Rajasthan, 311001
Website:www.rsrtc.in

I am ashish jain. I m in private job. Today i want to go my native place bijainagar from bhilwara. I m waiting for bus at ajmer teeraha ( bhilwara). One roadways bus was coming from roadways depo. Bus no rj06pa1486 bhilwara to ajmer depo. In this bus only 7-8 passengers. I ask bus conductor to how much stop at ajmer teeraha. He saying bus going to ajmer when complete full. I m saying to bus conductor how is it possible in this time bus was...
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Address:Jaipur, Rajasthan, 302001
Website:www.rsrtc.gov.in

Respected sir/madam
I am traveling in bus no Rj07 pa5482
Bus is in worst condition with heavy vibration with intolerable sound. Even on finest and smooth highway this bus is doing sound like anything very wrost experience with rsrtc. Why this is happening aftar i am paying ra 25 extra comparing to pvt a class good condition bus. Driver is looking careless his contact no is [protected] daljeet singh.
Pls lookinto the matter...
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N
nitinmgupta
from Pune, Maharashtra
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Ticket booked but no reservation booked

Address:302018
Website:rsrtconline.rajasthan.gov.in

I have booked 3 no tickets with ticket no:[protected]& PNR no:XNSCS[protected] through RSRTC login on 23.02.2016 for Aligarh to jaipur, Bus type:Semi Deluxe.Journey date:24.02.2016, Departur time;10:00 PM and seat no 10, 11 &12 were booked with Ladies quota.When I reached to aligarh station, RSRTC bus no: RJ14 PB 0945 was ready for departure.I confirmed the tickets no from the conductor & I found that the seats were booked for other person...
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D
D. mehta
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Regarding bus services

Address:Rajsamand, Rajasthan

Dear sir/medam,
I have a complaint for one rajsamand depot bus which are run from rajsamand to baswara which are return run around 6 o clock from udaipur to nathdwara kakroli. Vaya kelaspuri Delwara . But this bus on dated 12/02/2016 are not go by way of kelaspuri delwara. Even the conductor of this bus remove all the passengers of Delwara kelaspuri on mead of the way. So I have a humble request to you that please see this case and...
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A
anil711
from Jaipur, Rajasthan
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Buses not stopping at the appropriate stop

Address:Alwar, Rajasthan, 301001
Website:www.rsrtc.com

Bus no.4108, Narnaul, Alwar(Rajasthan) ka Sodawas bus stand par 5:50 PM par rukna prastavit tha parantu chalak dwara bus ko nishchit Sodawas stand par nahi roka gya jabki stand par lagbhag 15 sawari thi. dinank(date)-30 November, 2015 Ese me stithi ki gambhirta ko dekhte hue upyukt karvaai kare... Dhanyawaad......
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S
sainigannu
from Mumbai, Maharashtra
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Not stopping the bus at defined bus stop

Address:Tonk, Rajasthan, 304023
Website:rsrtc.rajasthan.gov.in

Issue is related to village- aligarh, Tehsil-Uniyara, Dist.-Tonk. since few months the buses are not stopping on the defined bus stop. they are going through bypass even the bus is not full and have vacant seats. even the requester (ladies) ask them to drop on bus stop due to late night or having some heavy baggage, the conductor simply denied and says complaint to whom ever you want. after 5:00 PM no bus goes to defined bus stop and...
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V
vasudev nani
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Without ticket

Address:Jaipur, Rajasthan

Bus no RJ 18 3606 complaint about lady conductor who dnt give ticket to passanger s jaipur to jhunjhunu route timing 6.00 pm starting from jaipur bus stand sindhi camp reach sikaर at 9pm lady conductor age shows that 35 smthing married...
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