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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

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Last updated Apr 17, 2024
Complaints 287
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Rajasthan State Road Transport Corporation [RSRTC]
Customer Service Contacts

Rajasthan State Road Transport Corporation [RSRTC] Phone Numbers

Toll free
1800 2000 103
29
19
Phone
+91 14 1237 3044
11
16
+91 95 4945 6745
3
6
+91 14 1510 5097
3
4

View more phone numbers

Fax
+91 14 1237 4658
+91 14 1237 4654
+91 14 1236 0313

Rajasthan State Road Transport Corporation [RSRTC] Website

Rajasthan State Road Transport Corporation [RSRTC] Head Office Address

Parivahan Marg, Chaumu House
Jaipur
Jaipur District
Rajasthan
India
302001

Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 2

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E
ervikaslata
from Jaipur, Rajasthan
Sep 2, 2023
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RFID senior citizen smart card not received yet

Respected,
I have booked online a RFID smart card for senior citizen Mr. Shankar Lal Sharma Card Id: [protected]
Transection Number: YCPH[protected]
Mob No. [protected]
dated[protected]. Its been one month arround showing the status DISPATCHED. but i didnt received yet the smart card. Kindly resolve this matter.

Thanks...
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S
Shiva..
Aug 30, 2023
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Gundagardi at RSRDC tolls

Gundagardi at RSRDC toll, use foul abusive languages, try to beat and bully car travellers, do not give change, Long queues, argue without any reason specially Panhori toll ( Alwar to Deeg).
No one takes strict action against these toll persons...
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I had booked an RSRTC bus from haldwani, Uttrakhand to Jaipur, Rajasthan. But the Bus was cancelled due to certain reason. I had paid the amount of 715 for my ticket. None of the customer support is there to help in this matter. I want my money back . I am attaching the details of the ticket below.
Ticket no.[protected]
PNR no.- XJPRE[protected]...
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A
Ankush jan
from Jaipur, Rajasthan
Jul 18, 2023
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Amount not refunded

I have booked a ticket on 29th june on rsrtc website but transaction was failed and still not refunded after complaining to customer service....
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A
Ankush jan
from Jaipur, Rajasthan
Jul 16, 2023
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Failed transaction amount not refunded

I booked a ticket on 29 th june 2023 from rsrtc website.
The booking was failed and the amount was deducted.
Customer care told that it will be refunded within a week but its 3 week, no amount refunded....
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S
Subbairwa
from Jaipur, Rajasthan
Jun 29, 2023
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Regarding smart card

I have applied a smart card application against NationaI Scout Guide winner award on 19.06.2023 but till date tracking system is showing pending. Please resolved my problem and confirm mine card.
Thank you...
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I am from Bundi District. But present i an living in Bhilwara.my RPSC FSO EXAM centre in udaipur.So i am travelling with RSRTC BUS.As per the government rule in exam student travel free of cost in rsrtc bus. But Unfortunately conductor cut my ticket after see me admit card.So please take action against Conductor....
+2 photos
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A
Aakibz
Jun 26, 2023
Dec 15, 2023
This thread was updated on Dec 15, 2023
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I am complaining about conductor cut the ticket while reach exam city in bus.

I am from Bundi and now i am standing in Bhilwara. my RPSC exam centre in udaipur so i am going with RSRTC bus. but bus conductor doesn’t allow my Admit Card and cut the ticket.
As per the Rajasthan government rule.The bus travel is free to student while reach exam city....
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Website:[email protected]

Dear Sir,
It is being observed regularly delay by external ticket conductor since last 20 days on kotputli bus stoppage. A lady conductor who is not regular part of bus journey prepare tickets in bus and all passengers got delayed due to this.
As the time of morning between 6-7AM is very crucial and important for all regular passenger who have to reach office at Delhi NCR. Secondly her behaviour towards passenger is very rude...
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M
Mahirajsirohi
from Sirohi, Rajasthan
May 22, 2023
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Fraud QR code in bus

Address:Pali

श्रीमान मेरा नाम महेंद्र कुमार है तथा में जयपुर से फालना चलने वाली बस के अंदर सोजत से पाली के लिए सफर कर रहा था जिस दौरान मुझे बताया गया कि आप ऑनलाइन टिकट भी कर सकते हैं और मैंने...
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B
Brijesh kumar shrivastava
from Kota, Rajasthan
May 7, 2023
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Smart card validity extend

Address:H n 2 j 6 mahaveer nagar vistar yojna kota rajasthan pin 324009

How to extend my validity of my smart card no [protected] portal per validity extend ka option nahi he...
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D
Dakdh
from Sardarshahar, Rajasthan
May 2, 2023
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Bus without wind glass

During my journey from sardarshahar to Ratangarh on 2-5-2023 by bus no rj 01 pa 2608 in this bus almost passenger wind was without glass and bus was not maintained Due to this the passengers have to face the inconvenience of sitting in the bus due to strong wind and in rain. So plz improve this...
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D
daksh Jani
from Ahmedabad, Gujarat
Apr 27, 2023
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Amount deducted but ticket not book

Address:Ahmedabad

Hi today book 03 may 6 ticket amount deduct but ticket not book after book another ticket pls conform when will be refund deduct amount

today 6 seat book
03 may
Ahmedabad to Bhatund payment done from UPI
payment debit but ticket not book...
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Dear Sir/Madam,
I am writing this letter to bring to your attention an incident that my husband and I experienced while traveling on one of your buses from Simalwara to Ahmedabad on 5 April 2023
We had booked our tickets online, and when we presented them to the bus conductor, he behaved inappropriately and told us that online tickets are not valid. He also refused to provide us with our booked seats and demanded that we purchase...
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Volvo bus service from bikaner starting at 5:25 am from bikaner to Nagaur picks up passengers from any point other than specified volvo bus stops but while dropping does not agree to stop the bus at the desired point of the passenger although passenger does not have any luggage.
When they can pick up from any point, they should agree to drop also at the desired onway drop point desired by passenger.
This happened with me on...
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P
Pallavi Vedi
from Sikar, Rajasthan
Apr 2, 2023
Apr 11, 2023
This thread was updated on Apr 11, 2023
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Ticket online booked but bus didn't came

Address:Sikar RSRTC, Sikar, Rajasthan

I have booked my online ticket through RSRTC App for the route of Sikar to Ajmer (Ticket No.[protected] seat no 12, PNR no XAJE[protected] named Pallavi Vedi timing journey 2.30 PM on 13 March 2023, but on that day bus didn't came. I waited there for more than one and half hour and from that day I am continuously marking the mail's for refund of money on RSRTC mail id, but getting no revert from their side. This kind of things loose trust...
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U
Utkarsh. Singh
from Powai, Maharashtra
Apr 1, 2023
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Money deducted but ticket not received

Hi,
My name is utkarsh singh. I have booked ticket from dehradun to jaipur for 6th April 2023 but I haven't received the ticket and my money is deducted from my account. Pls help me to refund it as soon as possible.
Regards
Utkarsh singh
[protected]...
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V
Vinaysngh.212
from Jaipur, Rajasthan
Mar 25, 2023
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Taking more cash than the fee mentioned

This is regarding the jhunjhnu- nawalgarh toll, they are taking only cash and refuse to take through debit cards.
Even they are taking double amount of cash than receipt and giving threats at toll.
Contact- [protected]...
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M
madan L Meena
from Jaipur, Rajasthan
Mar 9, 2023
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Extra Bus fare charged from me on 08.03.2023

Address:50 green town Dadi ka phatak jhotwara Jaipur Rajasthan 302012

I have travelled yesterday on 08.03.2023 from Rajadhok Toll Plaza (BASSI) to MAHWA but the conductor charged from me Rs.135.00 fare from JAIPUR to MAHWA instead of BASSI To MAHWA and the distance between Bassi to Jaipur is approximately 40 k.m. hence I hereby request you to look into the matter and do the needful action against the conductor.

Regards
Madan Lal Meena, Mob.[protected]...
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S
SourabhB
from Sikar, Rajasthan
Mar 4, 2023
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Amount deducted, ticket not confirmed

While booking a ticket from Sikar to Jaipur an amount of 210 was deducted but the ticket was not confirmed. Please refund and resolve...
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