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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

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Last updated Apr 17, 2024
Complaints 287
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19
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Rajasthan State Road Transport Corporation [RSRTC]
Customer Service Contacts

Rajasthan State Road Transport Corporation [RSRTC] Phone Numbers

Toll free
1800 2000 103
29
19
Phone
+91 14 1237 3044
11
16
+91 95 4945 6745
3
6
+91 14 1510 5097
3
4

View more phone numbers

Fax
+91 14 1237 4658
+91 14 1237 4654
+91 14 1236 0313

Rajasthan State Road Transport Corporation [RSRTC] Website

Rajasthan State Road Transport Corporation [RSRTC] Head Office Address

Parivahan Marg, Chaumu House
Jaipur
Jaipur District
Rajasthan
India
302001

Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 4

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I was booking 4 tickets through application my was deducted from google pay but ticket not booked what shoudl i do now the ticket is not showing in applications there option for contacting to rsrtc request you to please refund my amount asap...
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S
shambhu dayal bansal
Aug 18, 2022
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Non Compatibility of varishth nagrik smart card

I have been issued RSRTC SMART CARD FOR VARISHTH NAGRIK CATEGORY bearing no. [protected] valid from November 2019 .The card was issued through Kota Depot.I have availed concessional tickets from ticket counter.Once in a on boarding a bus the TC inserted the card in his machine he told that card is not working and advised to contact the depot.
Kindly look into the matter and make proper updates in system. Thank you....
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M
Mohit Moolwani
Aug 12, 2022
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Refund for not booking of tickets

Dear sir,
Today on 12.08.2022 9:00 am i booked 2 tickects for the journey from jaipur to delhi on 15.08.2022 one male passenger: mohit moolwani and 2nd passenger female : beena moolwani both tickect cost me 563 rs, the amount deducted from my account but tickect didnot got booked, i booked ticket from rsrtc official application.
I have attached the transaction details in screenshot
My upi ref no. of payment is[protected]br...
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P
Piyush06
from Dehradun, Uttarakhand
Aug 11, 2022
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Ticket Cancelled But Money Not Refunded

I booked a ticket from RSRTC App for jaipur from dehradun on 1st of august 2022. My amount of Rs. 1209 got debited but my ticket not got confirmed.I was told by the official amount will be refunded. But did not got my money back till date.

Name: Piyush Sharma

Date of booking: 1 August 2022
Amout debited; 1209
Place of boarding; Dehradun ISBT

Destination; Jaipur
Bus Type: AC...
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CHETAN PRAKASH JOSHI
Aug 7, 2022
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Amount debited but ticket not booked

Address:Isanpur ahmedabad

I have two time ticket booked from rsrtc app and amount debits both times from phone pay but ticket not booked
I want refund and solve this type problem...
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Rohini Jeetu
Jun 28, 2022
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Ticket no. Not genret payment 1006 rupye paid

Address:सायला

महोदय जी
मेने दिनांक 23/06/2022 को सायला से उदयपुर व उदयपुर से सायला के लिए 4 टिकट बुक किये थे जिसके 1006 रुपये भुगतान किया था लेकिन टिकट नंबर जारी नही हुए अतः श्रीमानजी से निवेदन...
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Transaction Details :

Date:[protected]
Transaction ID: [protected]
Status: Failed (ATOM)

08.03.2022 complaint raised on rsrtc portal, complaint no #10628

08.03.2022 complaint updated confirming transaction is failed and money will be returned in 7 days

After continuous follow up for 53 days

05.05.2022 i got a call from [protected] asking my bank...
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P
Piyush26071982
from Surat, Gujarat
Jun 10, 2022
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Refined

My tickets automatically cancel but refund not received...
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Prashakha bhardwaj
May 24, 2022
Jun 25, 2022
This thread was updated on Jun 25, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund amount

Address:Jaipur
Website:Rsrtc

I had booked 2 time tickets on 17 may 2022 from RSRTC app.. It's jaipur to Delhi.. I booked ac bus and it's ticket amount is 582 for female.. I booked 2 time and paid 582/582 two time by phone pay my amount is paid but my ticket was not booked it's shown on RSRTC app.. After that I called RSRTC enquiry number and thay said it's server problem your refund is auto pay in 1 week but it's about to one week and there is no refund.. I want my refund...
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H
hksuthar1889
from Sumerpur, Rajasthan
May 17, 2022
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Refund not received complaint id #12924

Address:Sumerpur

Dear Sir/madam
I have booked a bus ticket in RSRTC on date 22.04.22 for date 15.05.22 fro shivganj to surat. On date 11.05.22 SMS received from RSRTC that all booked ticket for 12.05. 22 to 17.05.22 are cancelled and 100% refund will be initiated. And same message also shown on website and in some newpaper. But till time i have not received refund.
I have also logged complaint and ticket raised but no respond .
I also...
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A
ashish xavier
May 13, 2022
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Upi payment deducted but ticket not generated

I have tried to boom volvo ticket from beawar to ajmer for 4 passenger’s, upi payment also completed but ticket not generated....
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As per the booking details received after online booking of rsrtc bus (from Roorkee to Jaipur on 1st May 2022, PNR No- XJPRR[protected], Ticket No-TR5X[protected] through redbus.in (website) in the name of I (Neetu Kholiya), The bus was not boarded at the boarding point (Civil lines, Haridwar road) mentioned in the ticket details instead it departed even without informing me. Apart from this issue, neither the bus number nor the valid contact...
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G
Garg521
from Delhi, Delhi
Apr 28, 2022
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Not a Basic facility in the bus

Address:Deoli

I have treval rajesthan roadways sleeper classe bus No Rj09pa5058 kota to delhi
Route all charging shokit not working in tha bus pesengar aa long journey how can a charger mobile in tha bus...
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A
Ankit9876
Apr 27, 2022
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Transaction had done but ticket was not booked

I am booked rsrtc bus ticket for Ahmedabad to Sumerpur i made transaction through paytm it was successful but ticket is not booked...
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Y
yadavishika
from Delhi, Delhi
Apr 12, 2022
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Not getting refund

It's being more than 10 days ... But haven't received my refund. Infact not getting help from customer care...
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A
Akash Sagar Verma
Apr 9, 2022
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Money deducted but tickets not booked

I have tried to book tickets in rsrtc bus on 2 April 2022 but my money got deducted but tickets not generated. My mobile number is [protected] which was used to Book tickets. I have called and mailed to customer care of rsrtc but they have not responded. Please refund my money. I am attaching transaction details....
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R
Ramesh Chand Yad
from Jaipur, Rajasthan
Apr 1, 2022
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Refund my amount

Address:जयपुर राजस्थान

सर मेंने कल रोडवेज बस टिकट बुक करने के लिए RSRTC app से पेमेंट पुर्ण किया लेकिन दो बार पेमेंट कट ने के बाद भी मुझे टिकट नहीं मिला तब मैंने पेटीएम से टिकट बुक कर लिया है। परन्तु मुझे...
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Manoj2001
from Ankleshwar, Gujarat
Mar 31, 2022
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Cancellation

Address:ankleshwar

I have already submitted complaint to RSRTC and on your sight also but no reply received and no refund please help me out...
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RAJIVE BHATIA
Mar 28, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of failed transaction

Address:Jaipur
Website:rsrtconline.gov.in

I have booked two express bus ticket from Jaipur to Goverdhan on 10 March, 2022 through rsrtconline.rajasthan.gov.in However, this transaction was failed at time of booking and one message popup that money of failed transaction will refund within 7 working days. I have called and mailed to RSRTC help desk for my refund but they never respond to my mail as well as my calls. Please find my transaction details. Date of transaction & (Approx....
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Ckmali
Mar 17, 2022
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Ticket book nahi hua

Address:Rajasthan

Hello sir ji
Mene 19 ko ticket book kiya tha payment 1242 ped kar diya par ticket booking ka ko message nhi aaya
Yah to ticket book karo yaah bhi payment refund karo mene 14 August ko ticket book kiya tha...
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