Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

I have booked my online ticket through RSRTC App for the route of Sikar to Ajmer (Ticket No.[protected] seat no 12, PNR no XAJE[protected] named Pallavi Vedi timing journey 2.30 PM on 13 March 2023, but on that day bus didn't came. I waited there for more than one and half hour and from that day I am continuously marking the mail's for refund of money on RSRTC mail id, but getting no revert from their side. This kind of things loose trust on government departments. Kindly focus on it and help me to refund my amount

Hi,
My name is utkarsh singh. I have booked ticket from dehradun to jaipur for 6th April 2023 but I haven't received the ticket and my money is deducted from my account. Pls help me to refund it as soon as possible.
Regards
Utkarsh singh
[protected]

This is regarding the jhunjhnu- nawalgarh toll, they are taking only cash and refuse to take through debit cards.
Even they are taking double amount of cash than receipt and giving threats at toll.
Contact- [protected]

While booking a ticket from Sikar to Jaipur an amount of 210 was deducted but the ticket was not confirmed. Please refund and resolve

I HAVE BOOKED A TICKET JAIPUR TO MATHURA DATE[protected]
MONEY DEDUCTED BUT DONT GET TICKET
UPI TRANSACTION ID:[protected]
Contact no :[protected]
Seat no 22
Udaipur vrindavan by mathura
3:30 pm sindhi camp Jaipur

Ram Ram sabhi bhaiya n
RSRTC me safai karne se pata chala ki safai kitni rahti h RSRTC ke bus me bhai me kya btau aap ko bhut hi jyada kharab laga muje ye safar kyoki bilkul bhi safai nahi h bus me
Bus Jaipur se bikaner ke liye 7.55 AM
20 Feb 2023 ko ravana huyi h
Umid karte hu RSRTC Wale thoda dhyan denge and safai karwayenge jis se yatriyon ko paresani na ho

Bus Time Is Not Suitable, Passengers Wait For Almost 1 hour when bus is fully loaded And Conductor Behaviour Is Very Rude towards Passenger.

I am traveling by khetri depo 12pm 15feb2023 from didwana to jodhpur the bus cundoctor was miss behaviour I have a seat but conductor was say stand up after stand-up cundoctor was sleeping

There is a toll road between Sikar to Kuchaman. But even after collecting toll at two places, the road is completely damaged. Kindly get proper action done.

Hello sir I've apllied for a Rsrtc RFID card on 04/01/2023 on rsrtc website. On the date 10/01/2023 card status showing dispatched but I didn't received my card till now please help me.

Thanks
Trilok chand goyal
App No. :- 85277
Card id :- [protected]

Roadways bus departing from Jodhpur has overloaded passenger more than seated capacity. Bus no is 4262

Driver and conductor are misbehaving and I asked for the refund but they denied.

I am service Air Force Police Officer and presently posted in Jammu Kashmir region. On 25 Dec 22, i was about to travel from Jaipur to Pali. There Mr. Jagan Singh came into the bus and misbehaved with me and also thrown luggage outside the bus. Is this the behaviour we desrve from our own citizens. I could have man handled him and could have taught him lesson then and there for misbehaving but being a responsible citizen, i choose to remain calm and opted to resolve my grievance through complaint. You are requested to take strict disciplinary action against him.

I have completed my transaction and message was showing that bank not responding infact that's not the case as my amount deducted and no ticket is shown in my account till and no refund been done also.
Divyank1 is my user name
mail: [protected]@gmail.com
Upi ref no.:[protected]
Plz help

Hello sir/mam
I tried to book ticket on the RSRTC website and amount Rs.524 was deducted from my account, but the ticket was not booked.
Ticket Booking Date - 19 December 2022
Travelling Date and Time - 20 December 2022 5:30 AM
Travelling From - Udaipur (Rajsathan)
Travelling To - Ahmedabad ( Gujarat )
Bus Service - Volvo

I Mahendra singh travel rajasthan roadways.jaipur sindhi camp to nayapura kota..toatal distance is 250kilometer so why total journey time is 7-8 hours??..bus condition is very very poor and all windows is disturbed worst sound in my ear.and bus stopage many bus stand and stop on highways..
Why torcher all passengers sitting in roadways??and very irrtation soo please improvement rajasthan roadways and my feedback is ten out of zero..i have requested you please improvement roadways otherwise rajasthan roadways bus service stop in rajasthan and privatization all rajasthan roadways i hope you understand very well thankyou

I am travelling from Udaipur to jodhpur from last 3 years with the same route with rsrtc buses. This time I had face and saw the behaviour of staff (conductor and driver), that they’re not even talking properly and abusing people when they’re asking for stoping the bus for their stop (even in a nice way). First of all they’re driving bus too slow and then blaming passengers and scolding students for their own fault. They’re not even stopping bus for the washroom. Behaving like they’re riding us for free. Bus no. 4781

I have booked tickets rom Jaipur to Agra and cancelled it before 3 hours of journey as per the policy but still no refund received below is the reference id: XIDGA[protected]. As per policy i should receive the refund in 7 days but its more than 7 days from cancelling but no refund can be seen in account

I was in an accident in a RSRTC bus on 27th October 2022. Pali Depot bus number 5062 met with an accident at 5:15am in Banoli, Haryana resulting in the death of the driver, Parveen and many passengers being severely injured.

Upon calling the RSRTC helpline, there was constant deference of responsibility. The helpline did not provide with any guidance on how to complaint in this scenario and upon speaking with the Pali helpdesk to iterate my grievance, the help line executive laughed and said that such accidents are common and there's nothing she can do.

This is utterly deplorable and deserves punishment. People's lives are lost, belongings are broken and there's physical and mental trauma due to RSRTC's gross negligence.

I Was trying to book ticket on rsrtc online booking site but the transaction success. Money was deducted from my account but ticket was not booked. My transaction details are -
Booking date - 22/10/2022
Amount - 259
Boarding point - gurugram
Destination point - raghunathgarh, sikar

I am Kapil Pareek from this side, age 22 years

I want to make a complaint against a roadways bus driver for some things

I sent this complaint on WhatsApp only on 4th date but no response has come till now.

1. I was boarding the bus from Nagaur, so due to the huge crowd in the bus, I went to the driver's cabin, where I asked the driver to sit where there is a place for sitting on the gear box, then he told me that three people I can't sit here and asked me to go back I said there is no space behind, so he asked me directly to get down from the bus.. While he could have said that the bus would be empty at the station ahead, then you get a seat

2. Then later the driver put 3 people on the gear box and when I said his above lines, he talked with me in a bad manner and 2 men sitting on the same box called themselves government employees and they were also very Started talking more insolently and at the same time asserting my government power that I cannot do anything against them.

3. And on talking to him it came to know that he had drunk and all this was happening in front of the driver and he was silent

4. Also, one of them, who was sitting next to the driver, was messing around in the driver's cabin by spitting paan gutka and phlegm again and again.

5. And the driver was driving the bus while talking on the phone in the evening

6. And the bus very badly did not even have a place to stand due to overload from the passenger, that too all the way

Bus no. RJ 14 PD 6135 (Bikaner to Ajmer)
And during these talks my behavior was gentle and normal.
I request you that I have sent this message to you after giving a lot of time and hard work please don't ignore my words. Please take action against him
If any of my words are false or proved to be wrong, then you can tell me.

Thank you
Kapil Pareek
[protected]