Submit a Complaint
Claimed

Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

transport.rajasthan.gov.in/rsrtc
1
Updated: May 2, 2025
Complaints 294
Resolved
19
Unresolved
275
Bad 😕 It seems that Rajasthan State Road Transport Corporation [RSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Rajasthan State Road Transport Corporation [RSRTC]

Having problems with Rajasthan State Road Transport Corporation [RSRTC]?

File a complaint and get it resolved by Rajasthan State Road Transport Corporation [RSRTC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Public Transportation
Rajasthan State Road Transport Corporation [RSRTC]

Recently resolved complaints

View all complaints

Most useful reviews

Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ankit9876
Apr 27, 2022
Report
Copy

Transaction had done but ticket was not booked

I am booked rsrtc bus ticket for Ahmedabad to Sumerpur i made transaction through paytm it was successful but ticket is not booked...
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
yadavishika
from Delhi, Delhi
Apr 12, 2022
Report
Copy

Not getting refund

It's being more than 10 days ... But haven't received my refund. Infact not getting help from customer care...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Akash Sagar Verma
Apr 9, 2022
Report
Copy

Money deducted but tickets not booked

I have tried to book tickets in rsrtc bus on 2 April 2022 but my money got deducted but tickets not generated. My mobile number is [protected] which was used to Book tickets. I have called and mailed to customer care of rsrtc but they have not responded. Please refund my money. I am attaching transaction details....
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Ramesh Chand Yad
from Jaipur, Rajasthan
Apr 1, 2022
Report
Copy

Refund my amount

Address: जयपुर राजस्थान

सर मेंने कल रोडवेज बस टिकट बुक करने के लिए RSRTC app से पेमेंट पुर्ण किया लेकिन दो बार पेमेंट कट ने के बाद भी मुझे टिकट नहीं मिला तब मैंने पेटीएम से टिकट बुक कर लिया है। परन्तु मुझे...
+4 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj2001
from Ankleshwar, Gujarat
Mar 31, 2022
Report
Copy

Cancellation

Address: ankleshwar

I have already submitted complaint to RSRTC and on your sight also but no reply received and no refund please help me out...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
RAJIVE BHATIA
Mar 28, 2022
Resolved
Report
Copy
Resolved

Refund of failed transaction

Address: Jaipur
Website: rsrtconline.gov.in

I have booked two express bus ticket from Jaipur to Goverdhan on 10 March, 2022 through rsrtconline.rajasthan.gov.in However, this transaction was failed at time of booking and one message popup that money of failed transaction will refund within 7 working days. I have called and mailed to RSRTC help desk for my refund but they never respond to my mail as well as my calls. Please find my transaction details. Date of transaction & (Approx....
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
C
Ckmali
Mar 17, 2022
Report
Copy

Ticket book nahi hua

Address: Rajasthan

Hello sir ji
Mene 19 ko ticket book kiya tha payment 1242 ped kar diya par ticket booking ka ko message nhi aaya
Yah to ticket book karo yaah bhi payment refund karo mene 14 August ko ticket book kiya tha...
Helpful
Found this helpful?
Write a comment
Report
Copy
V
Vineetj28
from Pune, Maharashtra
Mar 17, 2022
Report
Copy

Ticket cancellation refund not completed even after 30 days

Address: Rajasthan

I had booked 2 tickets from Jaipur to Pilani both of them got cancelled. I was told that I would get a refund in 7 days it has been 30 days and I have not got any refund. These people don't take up any calls they don't reply to mails it's just getting more and more frustrating....
Helpful
Found this helpful?
Write a comment
Report
Copy
D
DeshrajChhaba1
Mar 14, 2022
Report
Copy

Online ticket booking related

My name is Deshraj choudhary. I booked a 14 no seat ticket in super luxury bus from Jaipur to ajmer through rsrtc site. Bus departure time is 17.30 pm from Jaipur.
I make payment through phone pay app on site my money deducted from my account but rsrtc site show ticket booking failed.
There is no option to refund or check my ticket.
I contact to phone pay customer care they tell money already reached at merchant account.br...
+3 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yuc
from Beawar, Rajasthan
Mar 14, 2022
Report
Copy

Refund amount

Website: rsrtconline.rajasthan.gov.in/myticket/view

I booked ticket on rsrtc website, but didn't get my ticket confirmed and amount got deducted... Didn't get the refund yet too ..
Requesting for the refund asap...m...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhigsi
Mar 13, 2022
Report
Copy

Denied bus travel despite having online booking

I have booked a bus ticket from NEEM KA THANA(NKT) to DELHI(DLH) having journey date on 13th of March 2022 through RSRTC website. My PNR no. is XDLHE[protected] and the ticket number is[protected]. The bus originated in Didwana, Nagaur District, Rajasthan. At Neem ka Thana Bus Depot, the bus conductor denied my booked seat stating that the seat cant be alloted despite having my complete ticket details available with him. The conductor and...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Piyush2595
from Jodhpur, Rajasthan
Mar 13, 2022
Report
Copy

Refund Issues

I tried twice to make a booking on 19/02/2022 for two person in the name of Piyush Wadhwani from Jodhpur to Jaipur, but both the time my transaction got failed. Payment had been deducted from my account but ticket doesn't get generated. I contacted the RSRTC helpdesk for this issue & they replied payment will be refunded in 7 days but now its 22 days they haven't refunded yet & moreover they are not replying to me....
Helpful
Found this helpful?
Write a comment
Report
Copy
B
botany
from NOIDA, Uttar Pradesh
Mar 12, 2022
Report
Copy

No email received for log in activation

I have tried several times to create a log in account on the website of RSRTC.
However every time log in could not be completed since no email was received for activation . RSRTC HAS NOT RESPONDED TO COMPLAINTS .
EMAIL ID : [protected]@rediffmail.com
Mob : [protected]...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
botany
from NOIDA, Uttar Pradesh
Mar 12, 2022
Report
Copy

Refund amount not received

I had booked a ticket ( PNR no : XJDHV[protected] for journey from Delhi to Jodhpur scheduled for 17 March 2022 by super luxury service.
I cancelled the ticket on 01 March 2022. However till date I am yet to recieve the refund amount of Rs 2375. Complaints on website of RSRTC have not yielded any result.
PNR NO ; XJDHV[protected]
Ticket no :[protected]
Cancellation voucher no :[protected]
Cancellation...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj2001
from Ankleshwar, Gujarat
Mar 12, 2022
Report
Copy

Refund against cancellation

Address: Rajasthan

I have booked 2 tickets on 4/2/22 for surat to sirohi by surat -pali bus. for dt.9/2/22 and after 2 days i have cancelled the tickets and till date I have not received the refund. And I am not able to connect to the customer care.

Transaction no : WHDF[protected]
Ticket No:[protected]
Pnr No : SRHIJ[protected]

For this I have also created complaint ticket #09660 but then also no response till date...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nilesh1309
from Jalore, Rajasthan
Mar 12, 2022
Report
Copy

Book a bus ticket

I Book 4 bus ticket from rsrtc app but my ticket is not confirm and payment is successfully debited from my bank but not any confirmation by this bus operator so please help me...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
C
Chanchalomkhandelwal
from Jhunjhunu, Rajasthan
Mar 12, 2022
Report
Copy

Money was deducted from my account but I didn't get my ticket 2 times 1 upi successful second debit card transaction successfully

Address: राजस्थान परिवहन निगम, जयपुर

मैंने दो बार टिकट बनाने का प्रयास किया एक बार phone pay upi, से दुसरी बार debit card से दोनों बार पैसे कट गये पर टिकट एक बार भी नहीं बनी...
+2 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Bheraram007
Mar 10, 2022
Report
Copy

Transaction failed

I was trying to book ticket .money deducted and ticket not booked
On[protected]
From ahmedabad
To nimbaj
Amount 200.90
Pls refund my amount...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prarit Jain
Mar 10, 2022
Report
Copy

Bus Driver

Address: Rajasthan

I was driving from my 2 wheeler road on tonk road at 3.00 pm, suddenly the bus number RJ14-PC7401 came from behind and started blowing horn from my back, then afteer giving him side he just took a cut against me and made me fall from my activa. I am suffering from fracture and bruises and currently in a hospital. This driver seems under the drugs and intoxicated. Take the strict action against this driver....
Helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeep_4600
from Ajmer, Rajasthan
Mar 5, 2022
Report
Copy

Toll free for Handicapped

Address: House no 4/72 housing board colony madira bad ajmer

Dear Sir
मैंने दिव्यांग कोटे से मारुति स्वीट आटोमेटिक 18/11/2021 को ली थी जिसमे भारत सरकार द्वारा टोल टैक्स फ्री हेतु RC में invaild carriege लिखा होना व सभी नियमो का पालन करने हेतु बताया गया...
Helpful
Found this helpful?
Write a comment
Report
Copy

Related businesses

Gujarat State Road Transport Corporation [GSRTC]
1
(4413)
Bhopal City Link [BCLL] / MyBus Bhopal
1
(238)
Uttar Pradesh State Road Transport Corporation [UPSRTC]
1
(642)