Claimed

Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

1
Last updated Apr 17, 2024
Complaints 287
Resolved
19
Unresolved
268
Quick Links
Statistics
Share
Contacts

File a complaint to Rajasthan State Road Transport Corporation [RSRTC]

Having problems with Rajasthan State Road Transport Corporation [RSRTC]?

File a complaint and get it resolved by Rajasthan State Road Transport Corporation [RSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Rajasthan State Road Transport Corporation [RSRTC]
Customer Service Contacts

Rajasthan State Road Transport Corporation [RSRTC] Phone Numbers

Toll free
1800 2000 103
29
19
Phone
+91 14 1237 3044
11
16
+91 95 4945 6745
3
6
+91 14 1510 5097
3
4

View more phone numbers

Fax
+91 14 1237 4658
+91 14 1237 4654
+91 14 1236 0313

Rajasthan State Road Transport Corporation [RSRTC] Website

Rajasthan State Road Transport Corporation [RSRTC] Head Office Address

Parivahan Marg, Chaumu House
Jaipur
Jaipur District
Rajasthan
India
302001

Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 5

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vineetj28
from Pune, Maharashtra
Mar 17, 2022
Report
Copy

Ticket cancellation refund not completed even after 30 days

Address:Rajasthan

I had booked 2 tickets from Jaipur to Pilani both of them got cancelled. I was told that I would get a refund in 7 days it has been 30 days and I have not got any refund. These people don't take up any calls they don't reply to mails it's just getting more and more frustrating....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
DeshrajChhaba1
Mar 14, 2022
Report
Copy

Online ticket booking related

My name is Deshraj choudhary. I booked a 14 no seat ticket in super luxury bus from Jaipur to ajmer through rsrtc site. Bus departure time is 17.30 pm from Jaipur.
I make payment through phone pay app on site my money deducted from my account but rsrtc site show ticket booking failed.
There is no option to refund or check my ticket.
I contact to phone pay customer care they tell money already reached at merchant account.br...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yuc
from Beawar, Rajasthan
Mar 14, 2022
Report
Copy

Refund amount

Website:rsrtconline.rajasthan.gov.in/myticket/view

I booked ticket on rsrtc website, but didn't get my ticket confirmed and amount got deducted... Didn't get the refund yet too ..
Requesting for the refund asap...m...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Abhigsi
Mar 13, 2022
Report
Copy

Denied bus travel despite having online booking

I have booked a bus ticket from NEEM KA THANA(NKT) to DELHI(DLH) having journey date on 13th of March 2022 through RSRTC website. My PNR no. is XDLHE[protected] and the ticket number is[protected]. The bus originated in Didwana, Nagaur District, Rajasthan. At Neem ka Thana Bus Depot, the bus conductor denied my booked seat stating that the seat cant be alloted despite having my complete ticket details available with him. The conductor and...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Piyush2595
from Jodhpur, Rajasthan
Mar 13, 2022
Report
Copy

Refund Issues

I tried twice to make a booking on 19/02/2022 for two person in the name of Piyush Wadhwani from Jodhpur to Jaipur, but both the time my transaction got failed. Payment had been deducted from my account but ticket doesn't get generated. I contacted the RSRTC helpdesk for this issue & they replied payment will be refunded in 7 days but now its 22 days they haven't refunded yet & moreover they are not replying to me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
botany
from NOIDA, Uttar Pradesh
Mar 12, 2022
Report
Copy

No email received for log in activation

I have tried several times to create a log in account on the website of RSRTC.
However every time log in could not be completed since no email was received for activation . RSRTC HAS NOT RESPONDED TO COMPLAINTS .
EMAIL ID : [protected]@rediffmail.com
Mob : [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
botany
from NOIDA, Uttar Pradesh
Mar 12, 2022
Report
Copy

Refund amount not received

I had booked a ticket ( PNR no : XJDHV[protected] for journey from Delhi to Jodhpur scheduled for 17 March 2022 by super luxury service.
I cancelled the ticket on 01 March 2022. However till date I am yet to recieve the refund amount of Rs 2375. Complaints on website of RSRTC have not yielded any result.
PNR NO ; XJDHV[protected]
Ticket no :[protected]
Cancellation voucher no :[protected]
Cancellation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Manoj2001
from Ankleshwar, Gujarat
Mar 12, 2022
Mar 29, 2022
This thread was updated on Mar 29, 2022
Report
Copy

Refund against cancellation

Address:Rajasthan

I have booked 2 tickets on 4/2/22 for surat to sirohi by surat -pali bus. for dt.9/2/22 and after 2 days i have cancelled the tickets and till date I have not received the refund. And I am not able to connect to the customer care.

Transaction no : WHDF[protected]
Ticket No:[protected]
Pnr No : SRHIJ[protected]

For this I have also created complaint ticket #09660 but then also no response till date...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nilesh1309
from Jalore, Rajasthan
Mar 12, 2022
Report
Copy

Book a bus ticket

I Book 4 bus ticket from rsrtc app but my ticket is not confirm and payment is successfully debited from my bank but not any confirmation by this bus operator so please help me...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:राजस्थान परिवहन निगम, जयपुर

मैंने दो बार टिकट बनाने का प्रयास किया एक बार phone pay upi, से दुसरी बार debit card से दोनों बार पैसे कट गये पर टिकट एक बार भी नहीं बनी...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bheraram007
Mar 10, 2022
Report
Copy

Transaction failed

I was trying to book ticket .money deducted and ticket not booked
On[protected]
From ahmedabad
To nimbaj
Amount 200.90
Pls refund my amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prarit Jain
Mar 10, 2022
Report
Copy

Bus Driver

Address:Rajasthan

I was driving from my 2 wheeler road on tonk road at 3.00 pm, suddenly the bus number RJ14-PC7401 came from behind and started blowing horn from my back, then afteer giving him side he just took a cut against me and made me fall from my activa. I am suffering from fracture and bruises and currently in a hospital. This driver seems under the drugs and intoxicated. Take the strict action against this driver....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sandeep_4600
from Ajmer, Rajasthan
Mar 5, 2022
Report
Copy

Toll free for Handicapped

Address:House no 4/72 housing board colony madira bad ajmer

Dear Sir
मैंने दिव्यांग कोटे से मारुति स्वीट आटोमेटिक 18/11/2021 को ली थी जिसमे भारत सरकार द्वारा टोल टैक्स फ्री हेतु RC में invaild carriege लिखा होना व सभी नियमो का पालन करने हेतु बताया गया...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roy boy
from New Delhi, Delhi
Mar 4, 2022
Report
Copy

Amount deducted but tickets not received

Address:Jaipur

I had booked 2 bus tickets for the journey from Delhi to Jaipur on 16th February 2022 (Wednesday) around 10:28 pm, the journey was to be taken on 18th February 2022 (Friday). The amount -Rs.1158 was deducted from my account but tickets were not provide. The reference no. for the transaction is[protected].I would like a refund of the amount deducted as soon as possible. I had also called the helpline no. [protected] an n number of times...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Rk jn
from Dungarpur, Rajasthan
Mar 2, 2022
Report
Copy

Pmt refunded

I had book ticket on 11/2/22 from Dungarpur to ahmedabad but my pmt rs.504 was detective and pmt was not refunded in my account for 20 days. Plss I will request you to take my pmt fast....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rawal Rajkumar10gmIl. Com
Mar 2, 2022
Report
Copy

Refund amount

Address:Radha Krishna Mandir road Gokul nagar

Mene 11.2.2022 ko tikat book kiya tha to tikat book hua nhi or pesa kat gya tha 844 rupiye to abhi tak vapas refund nhi aaya to please help me refund amount...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Website:Rajasthan State Road Transport Corporation [rsrtc]

Sir i have apply for student rsrtc smart card, but the form is rejected and i didn't get my refund yet. My application no. Is 58520, my transaction I'd is WCPH[protected] and my mobile no is [protected].
Sir please provide refund as soon as
posible.

Thank you...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
Alka8888
from Kolkata, West Bengal
Feb 25, 2022
Report
Copy

No booking information/bus ticket received after payment of money. Need refund

I had booked 2 bus tickets from Delhi to Jaipur scheduled on 25th Feb 2022. The first booking was done and the amount was deducted from my bank account. However, I didn't get any bus information or ticket. The details are as follows:
Reference Number:[protected]
Date: 25th Feb 2022
Time: 15:01
Super Luxury, Seats 11, 12
Status: Not received the details hence seeking a refund of 1158/-

Because...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Address:Sagwara

Sir i have apply for student rsrtc smart card, but the form is rejected and i didn't get my refund yet. My application no. Is 58520, my transaction I'd is WCPH[protected] and my mobile no is [protected].
Sir please provide refund as soon as posible.

Thank you...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suresh mundel
Feb 20, 2022
Report
Copy

Payment deducted but ticket not confirmed

Payment pay हो गया लेकिन टिकट कन्फर्म नहीं हुआ...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy