Claimed

Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

1
Last updated Apr 17, 2024
Complaints 287
Resolved
19
Unresolved
268
Quick Links
Statistics
Share
Contacts

File a complaint to Rajasthan State Road Transport Corporation [RSRTC]

Having problems with Rajasthan State Road Transport Corporation [RSRTC]?

File a complaint and get it resolved by Rajasthan State Road Transport Corporation [RSRTC] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Rajasthan State Road Transport Corporation [RSRTC]
Customer Service Contacts

Rajasthan State Road Transport Corporation [RSRTC] Phone Numbers

Toll free
1800 2000 103
29
19
Phone
+91 14 1237 3044
11
16
+91 95 4945 6745
3
6
+91 14 1510 5097
3
4

View more phone numbers

Fax
+91 14 1237 4658
+91 14 1237 4654
+91 14 1236 0313

Rajasthan State Road Transport Corporation [RSRTC] Website

Rajasthan State Road Transport Corporation [RSRTC] Head Office Address

Parivahan Marg, Chaumu House
Jaipur
Jaipur District
Rajasthan
India
302001

Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 6

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
H
hemraj ghanchi
Feb 19, 2022
Report
Copy

Payment deducted but ticket confirmation page not open

1: 18 feb 2022 i tried to do booking for date 16-3-22, payment deducted but confirmation page link not open, booking not happen, this happen 2 times so i lost 342.05 * 2 = 684.1,

2: on 19 feb 2022 i tried again, to do booking for date 16-3-22, but after payment page instead of confirm its get redirected to home page. when i check for same sheet again, it showing sheet is booked. cost of this ticket is 342.05

so...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Krishnendra2024
from Aligarh, Uttar Pradesh
Feb 16, 2022
Report
Copy

Amount is deducted from the account but tickets haven't been booked

Sir/Ma'am I've booked my tickets on Rajasthan Roadways website from Aligarh to Jaipur, on 16 Feb, 2022 at 10:31pm of date 19 Feb, 11:00am bus and my amount has deducted Rs.657 of 2 tickets, through atom pay, but i haven't received any ticket, message or email and my tickets also haven't been confirmed. Sir/Ma'am I want my money back as soon as possible.

Amount : rs.657
Boarding From : Aligarh
To : Jaipur
Transaction...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Ranawatm7
from SUMERPUR, Himachal Pradesh
Feb 10, 2022
Feb 10, 2022
This thread was updated on Feb 10, 2022
Report
Copy

Parcel not delivered by driver and bribe double amount

From jodhpur to sheoganj one parcel hand over to driver of bus... RJ24 PA3937 and driver contact number is [protected]

But at the of delivery driver bribe double amount of Discussed amount and
I have only money equal to discussed amount . But driver has told the bus is mine so i have the right that delivery change increase or not
As so driver has not delivered the parcel and go away...
I need my valuable...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sachin.pushkar
from Ajmer, Rajasthan
Feb 9, 2022
Report
Copy

My card is showing expired .... due to a technical error

Sir ' i am a student of gca... i recharged my smart card on 29-January-2022.
The office clrk gave me the receipt. But the card is showing expired in the buses...today is the 12th day of this problem...i have to pay for the tickets although I have the car, receipt as well as the messege in my mobile regarding the recharge...
My card is from Pushkar to ajmer...
I paid 654 rupees.
Sir please help me.
Thank...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Mansa348
from BIKANER, Rajasthan
Feb 7, 2022
Report
Copy

Misbehavior and bad behavior of conductor

I am travelling from jodhpur to nagaur. On 7 feb 2022 from Bus (no. RJ19 PB 3164
The conductor's behavior is very rude.
When i asked him for the change which he owed to give me, he replied in a foul language and talks aggressively.
Please look into this matter and charge him with suitable punishment or such, whichever suits you best. But please make sure that this thing won't happen to others in future...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
rameshwardayal33
from Kota, Uttar Pradesh
Feb 6, 2022
Report
Copy

Not return 500/- amount

Address:Neemrana

Conductor Not return me 500/- amount and get out me from the Bus. The Bus fare 150/- Neemrana to Jaipur.
Fraud Conductor cheated me....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
VIJAYSINGH.raigur
from Jalore, Rajasthan
Feb 4, 2022
Report
Copy

Bus conductor behavior is not good with passengers

Sir me vijay singh rajpurohit bus no. RJ19PB3209 jalore to jodhpur .travel kr rha hu...IS BUS ke bus conductor ka behavior passenger ke sath shi nhi h..or agr passenger unse kuch puchta hai to pesssenger ko galt trike se bol rhe hai kripya kar aap meri complaint ki enquiry kre hum jalore se express bus me travel kr rhe h bt bus conductor local passengers ko bhi le rhe h bus me and passenger ke complain krne pr bure trike se bol rhe h.. or...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have applied gor concession rfid card after submitting application my payment success and amount debited still it shows payment status Nill

Application no.-53695
Mo no.-[protected]

Transaction ID-T2202031626426081068373...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shivansh Vaishnav
Feb 2, 2022
Report
Copy

Money deducted from my account but tickets not booked

I was booking tickets from udaipur to pali but through the process of booking after giving the OTP a message occurred that error tickets not booked but after 5 min my bank notified me that Money is debited from my bank account....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Daud Topno
Jan 31, 2022
Report
Copy

Behaviour of bus conductor

Bus conductor of vehicle no RJ 14 PE 5039 is very bad...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dipakmali143
from Ahmedabad, Gujarat
Jan 29, 2022
Report
Copy

RSRTC Ticket Amount Refund

Address:Ahmedabad

I had booked ticket in RSRTC and departure date was 19th January 2022. On 23th January we came to know that their might be bus corvid curfew on 23th in Abu road . SO RSRTC is cancelled the ticket as there were possibility for corvid curfew. I was told that i will be refunded this amount. But even after so many follow-ups i still haven't received the amount.
Last message as per below

PNR NO: PALDE[protected], Journey...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
R
Revati Prasad Gupta
Jan 22, 2022
Report
Copy

RFID Smart CARD

Address:8/274, Malviya Nagar, Jaipur

I have applied for RFID Card on10th December 2021 and paid Rs.115/- online.The status show Card Number [protected] has been despatched, but I have not received the Card so far....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
r.p mittal
from Alwar, Rajasthan
Jan 4, 2022
Report
Copy

Smart card

Address:purani anaj mandi kherli alwar 321606

I have smart card senior citizen. i journeid toward bharatpur but concessional ticket for senior citizen tickit issue machine shows massage that not valid for this bus...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
D
devs3333
from Noida, Uttar Pradesh
Jan 4, 2022
Report
Copy

Amount not refund cancelled bus

Address:3/71, VISHWASKHAND GOMTINAGAR LUCKNOW UP

Dear Sir/ Madam I have booked a ticket on 15/12/2021 from Lucknow To Jaipur Ticket No.[protected] & PNR NO- XJPRR[protected], TRANSACTION No. WIDB[protected] ON THAT DATE THIS BUS WAS CANCELLED, ISSUE IS THAT MY REFUND AMOUNT IS NOT REFUNDED TILL DATE PLZ. LOOK INTO THE MATTER.
THANKS & REHARDS
SANJAY PANWAR...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
H
Hetlal Bhatt
from Dungarpur, Rajasthan
Jan 3, 2022
Aug 31, 2022
This thread was updated on Aug 31, 2022
Report
Copy

Delayed getting RFID Smart Card

Dear Sir/ Madam
This is to bring into your kind consideration that I had applied and registered for RFID Card ([protected]) on 05.12.2021 as a Senior citizen and paid 115 rs to deliver at my home address. On checking status online its showing DISPATCHED still after 30 days. Please look into the matter and resolve it asap. Details are given below:
App no 23413
Transaction no. : WCPH[protected]
RSRTC status: Approvedbr...
Helpful
9 other people found this review helpful
9 found this helpful
2 Comments
Report
Copy
S
Shilpi Vats
from Bengaluru, Karnataka
Jan 1, 2022
Report
Copy

Abrupt behave of conductor

Address:Ajmer

Sir

This is to inform that i was travelling with my daughter and husband in bus no. 5769 with tickets no. 43946900 and 43946899 on date 1st January 2022. I was asking the bus conductor to open windows again and again as all the windows were almost jamm.

At first he did not answer and then as he came to check the tickets i again requested him. Then he replied very rudely that it is not his duty to open the window...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Adv Archana Shukla
Dec 31, 2021
Report
Copy

Refund

At the stake I was standing in the midnight at sarai kale khan and the bus did not reached there I stood it for 1 hr and now on what basis they are denying me refund when they didn't provided operator no and were not on location too, frauders game. Next I ll sue them if it is not resolved as it is in respect of my security...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Ddddddddvvvvv
Nov 26, 2021
Report
Copy

Regarding Complaint of Drivers

Address:Dausa

Respected Sir,

Drivers of below Buses do not stop the Bus at Halena (District - Bharatpur) Bus Stand. I daily try to stop these buses, but drivers do not stop the Buses at Halena Bus Stand. Halena is Official Bus Stop of these Buses. And also both Buses are not fully Loaded, Many Seats are Vacant in these Buses.
Kindly take necessary action against Drivers & Conductors of both buses, So that Public will not Suffer in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lodha1101
from Ajmer, Rajasthan
Nov 19, 2021
Report
Copy

Refund of 3 Failed translation and money deducted from bank account

I was trying to book ticket on rsrtc online booking site but the transaction failed 3 times. Money was deducted from my account but ticket was not booked. My transaction details are -
Booking date - 10th & 11th Nov. 2021
Amount - (306.64 x2) +( 309.08 = 922.36 inr
2 times paid thru PayTM @ 11:03 & 11:16 pm of 10th Nov
1 time paid through Atom technology after 12pm( mid night)
Boarding point - Jaipur
Destination...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
Megs1216
from Bareilly, Uttar Pradesh
Nov 12, 2021
Report
Copy

Theft on Volvo bus

Address:Jaipur Rajasthan

I was travelling from Jodhpur to Jaipur by Rsrtc Volvo bus which started at 11:30 am on 11/11/2021. I was seated on seat no 17 and placed my bag on overhead cabin which contained some belongings and a Lenovo think pad laptop. When I reached my home at jaipur, I found the laptop was missing from the bag.I called the bus conductor who searched for it in the bus but couldn’t find it.I have also lodged an FIR for same but no luck so far.br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy