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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

transport.rajasthan.gov.in/rsrtc
1
Updated: May 2, 2025
Complaints 294
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19
Unresolved
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Bad 😕 It seems that Rajasthan State Road Transport Corporation [RSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 6

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R
Roy boy
from New Delhi, Delhi
Mar 4, 2022
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Amount deducted but tickets not received

Address: Jaipur

I had booked 2 bus tickets for the journey from Delhi to Jaipur on 16th February 2022 (Wednesday) around 10:28 pm, the journey was to be taken on 18th February 2022 (Friday). The amount -Rs.1158 was deducted from my account but tickets were not provide. The reference no. for the transaction is[protected].I would like a refund of the amount deducted as soon as possible. I had also called the helpline no. [protected] an n number of times...
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R
Rk jn
from Dungarpur, Rajasthan
Mar 2, 2022
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Pmt refunded

I had book ticket on 11/2/22 from Dungarpur to ahmedabad but my pmt rs.504 was detective and pmt was not refunded in my account for 20 days. Plss I will request you to take my pmt fast....
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R
Rawal Rajkumar10gmIl. Com
Mar 2, 2022
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Refund amount

Address: Radha Krishna Mandir road Gokul nagar

Mene 11.2.2022 ko tikat book kiya tha to tikat book hua nhi or pesa kat gya tha 844 rupiye to abhi tak vapas refund nhi aaya to please help me refund amount...
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N
Nekjain
from Sagwara, Rajasthan
Feb 26, 2022
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I have try to contact rsrtc but no response from there, I have written mail two times to rsrtc email id but also get no response

Website: Rajasthan State Road Transport Corporation [rsrtc]

Sir i have apply for student rsrtc smart card, but the form is rejected and i didn't get my refund yet. My application no. Is 58520, my transaction I'd is WCPH[protected] and my mobile no is [protected].
Sir please provide refund as soon as
posible.

Thank you...
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A
Alka8888
from Kolkata, West Bengal
Feb 25, 2022
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No booking information/bus ticket received after payment of money. Need refund

I had booked 2 bus tickets from Delhi to Jaipur scheduled on 25th Feb 2022. The first booking was done and the amount was deducted from my bank account. However, I didn't get any bus information or ticket. The details are as follows:
Reference Number:[protected]
Date: 25th Feb 2022
Time: 15:01
Super Luxury, Seats 11, 12
Status: Not received the details hence seeking a refund of 1158/-

Because...
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N
Nekjain
from Sagwara, Rajasthan
Feb 24, 2022
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I have applied for rsrtc smart card, form is rejected but refund is not processed till now.

Address: Sagwara

Sir i have apply for student rsrtc smart card, but the form is rejected and i didn't get my refund yet. My application no. Is 58520, my transaction I'd is WCPH[protected] and my mobile no is [protected].
Sir please provide refund as soon as posible.

Thank you...
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S
suresh mundel
Feb 20, 2022
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Payment deducted but ticket not confirmed

Payment pay हो गया लेकिन टिकट कन्फर्म नहीं हुआ...
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H
hemraj ghanchi
Feb 19, 2022
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Payment deducted but ticket confirmation page not open

1: 18 feb 2022 i tried to do booking for date 16-3-22, payment deducted but confirmation page link not open, booking not happen, this happen 2 times so i lost 342.05 * 2 = 684.1,

2: on 19 feb 2022 i tried again, to do booking for date 16-3-22, but after payment page instead of confirm its get redirected to home page. when i check for same sheet again, it showing sheet is booked. cost of this ticket is 342.05

so...
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K
Krishnendra2024
from Aligarh, Uttar Pradesh
Feb 16, 2022
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Amount is deducted from the account but tickets haven't been booked

Sir/Ma'am I've booked my tickets on Rajasthan Roadways website from Aligarh to Jaipur, on 16 Feb, 2022 at 10:31pm of date 19 Feb, 11:00am bus and my amount has deducted Rs.657 of 2 tickets, through atom pay, but i haven't received any ticket, message or email and my tickets also haven't been confirmed. Sir/Ma'am I want my money back as soon as possible.

Amount : rs.657
Boarding From : Aligarh
To : Jaipur
Transaction...
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R
Ranawatm7
from SUMERPUR, Himachal Pradesh
Feb 10, 2022
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Parcel not delivered by driver and bribe double amount

From jodhpur to sheoganj one parcel hand over to driver of bus... RJ24 PA3937 and driver contact number is [protected]

But at the of delivery driver bribe double amount of Discussed amount and
I have only money equal to discussed amount . But driver has told the bus is mine so i have the right that delivery change increase or not
As so driver has not delivered the parcel and go away...
I need my valuable...
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S
Sachin.pushkar
from Ajmer, Rajasthan
Feb 9, 2022
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My card is showing expired .... due to a technical error

Sir ' i am a student of gca... i recharged my smart card on 29-January-2022.
The office clrk gave me the receipt. But the card is showing expired in the buses...today is the 12th day of this problem...i have to pay for the tickets although I have the car, receipt as well as the messege in my mobile regarding the recharge...
My card is from Pushkar to ajmer...
I paid 654 rupees.
Sir please help me.
Thank...
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M
Mansa348
from BIKANER, Rajasthan
Feb 7, 2022
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Misbehavior and bad behavior of conductor

I am travelling from jodhpur to nagaur. On 7 feb 2022 from Bus (no. RJ19 PB 3164
The conductor's behavior is very rude.
When i asked him for the change which he owed to give me, he replied in a foul language and talks aggressively.
Please look into this matter and charge him with suitable punishment or such, whichever suits you best. But please make sure that this thing won't happen to others in future...
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R
rameshwardayal33
from Kota, Uttar Pradesh
Feb 6, 2022
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Not return 500/- amount

Address: Neemrana

Conductor Not return me 500/- amount and get out me from the Bus. The Bus fare 150/- Neemrana to Jaipur.
Fraud Conductor cheated me....
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V
VIJAYSINGH.raigur
from Jalore, Rajasthan
Feb 4, 2022
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Bus conductor behavior is not good with passengers

Sir me vijay singh rajpurohit bus no. RJ19PB3209 jalore to jodhpur .travel kr rha hu...IS BUS ke bus conductor ka behavior passenger ke sath shi nhi h..or agr passenger unse kuch puchta hai to pesssenger ko galt trike se bol rhe hai kripya kar aap meri complaint ki enquiry kre hum jalore se express bus me travel kr rhe h bt bus conductor local passengers ko bhi le rhe h bus me and passenger ke complain krne pr bure trike se bol rhe h.. or...
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S
Surajheer
Feb 3, 2022
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Payment debited still they show my transaction pending

I have applied gor concession rfid card after submitting application my payment success and amount debited still it shows payment status Nill

Application no.-53695
Mo no.-[protected]

Transaction ID-T2202031626426081068373...
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S
Shivansh Vaishnav
Feb 2, 2022
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Money deducted from my account but tickets not booked

I was booking tickets from udaipur to pali but through the process of booking after giving the OTP a message occurred that error tickets not booked but after 5 min my bank notified me that Money is debited from my bank account....
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D
Daud Topno
Jan 31, 2022
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Behaviour of bus conductor

Bus conductor of vehicle no RJ 14 PE 5039 is very bad...
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D
dipakmali143
from Ahmedabad, Gujarat
Jan 29, 2022
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RSRTC Ticket Amount Refund

Address: Ahmedabad

I had booked ticket in RSRTC and departure date was 19th January 2022. On 23th January we came to know that their might be bus corvid curfew on 23th in Abu road . SO RSRTC is cancelled the ticket as there were possibility for corvid curfew. I was told that i will be refunded this amount. But even after so many follow-ups i still haven't received the amount.
Last message as per below

PNR NO: PALDE[protected], Journey...
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R
Revati Prasad Gupta
Jan 22, 2022
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RFID Smart CARD

Address: 8/274, Malviya Nagar, Jaipur

I have applied for RFID Card on10th December 2021 and paid Rs.115/- online.The status show Card Number [protected] has been despatched, but I have not received the Card so far....
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R
r.p mittal
from Alwar, Rajasthan
Jan 4, 2022
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Smart card

Address: purani anaj mandi kherli alwar 321606

I have smart card senior citizen. i journeid toward bharatpur but concessional ticket for senior citizen tickit issue machine shows massage that not valid for this bus...
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