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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

transport.rajasthan.gov.in/rsrtc
1
Updated: May 2, 2025
Complaints 293
Resolved
19
Unresolved
274
Bad 😕 It seems that Rajasthan State Road Transport Corporation [RSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Rajasthan State Road Transport Corporation [RSRTC]

Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 6

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R
Roy boy
from New Delhi, Delhi
Mar 4, 2022
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Amount deducted but tickets not received

Address: Jaipur

I had booked 2 bus tickets for the journey from Delhi to Jaipur on 16th February 2022 (Wednesday) around 10:28 pm, the journey was to be taken on 18th February 2022 (Friday). The amount -Rs.1158 was deducted from my account but tickets were not provide. The reference no. for the transaction is[protected].I would like a refund of the amount deducted as soon as possible. I had also called the helpline no. [protected] an n number of times...
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Rk jn
from Dungarpur, Rajasthan
Mar 2, 2022
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I had book ticket on 11/2/22 from Dungarpur to ahmedabad but my pmt rs.504 was detective and pmt was not refunded in my account for 20 days. Plss I will request you to take my pmt fast.
Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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    R
    Rawal Rajkumar10gmIl. Com
    Mar 2, 2022
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    Address: Radha Krishna Mandir road Gokul nagar

    Mene 11.2.2022 ko tikat book kiya tha to tikat book hua nhi or pesa kat gya tha 844 rupiye to abhi tak vapas refund nhi aaya to please help me refund amount
    Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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      N
      Nekjain
      from Sagwara, Rajasthan
      Feb 26, 2022
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      Website: Rajasthan State Road Transport Corporation [rsrtc]

      Sir i have apply for student rsrtc smart card, but the form is rejected and i didn't get my refund yet. My application no. Is 58520, my transaction I'd is WCPH[protected] and my mobile no is [protected].
      Sir please provide refund as soon as
      posible.

      Thank you
      Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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        A
        Alka8888
        from Kolkata, West Bengal
        Feb 25, 2022
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        I had booked 2 bus tickets from Delhi to Jaipur scheduled on 25th Feb 2022. The first booking was done and the amount was deducted from my bank account. However, I didn't get any bus information or ticket. The details are as follows:
        Reference Number:[protected]
        Date: 25th Feb 2022
        Time: 15:01
        Super Luxury, Seats 11, 12
        Status: Not received the details hence seeking a refund of 1158/-

        Because of this issue, I had to re-book another ticket after which I got the bus ticket details. i need a refund of the previous booking as soon as possible.
        Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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          N
          Nekjain
          from Sagwara, Rajasthan
          Feb 24, 2022
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          I have applied for rsrtc smart card, form is rejected but refund is not processed till now.

          Address: Sagwara

          Sir i have apply for student rsrtc smart card, but the form is rejected and i didn't get my refund yet. My application no. Is 58520, my transaction I'd is WCPH[protected] and my mobile no is [protected].
          Sir please provide refund as soon as posible.

          Thank you...
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          S
          suresh mundel
          Feb 20, 2022
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          Payment pay हो गया लेकिन टिकट कन्फर्म नहीं हुआ
          +1 photos
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            H
            hemraj ghanchi
            Feb 19, 2022
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            1: 18 feb 2022 i tried to do booking for date 16-3-22, payment deducted but confirmation page link not open, booking not happen, this happen 2 times so i lost 342.05 * 2 = 684.1,

            2: on 19 feb 2022 i tried again, to do booking for date 16-3-22, but after payment page instead of confirm its get redirected to home page. when i check for same sheet again, it showing sheet is booked. cost of this ticket is 342.05

            so in total i lost 1026.15 rs.

            i want refund for 1st issue and booking detail for 2nd issue
            contact detail :
            mob: [protected]
            email: [protected]@gmail.com
            +2 photos
            Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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              K
              Krishnendra2024
              from Aligarh, Uttar Pradesh
              Feb 16, 2022
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              Sir/Ma'am I've booked my tickets on Rajasthan Roadways website from Aligarh to Jaipur, on 16 Feb, 2022 at 10:31pm of date 19 Feb, 11:00am bus and my amount has deducted Rs.657 of 2 tickets, through atom pay, but i haven't received any ticket, message or email and my tickets also haven't been confirmed. Sir/Ma'am I want my money back as soon as possible.

              Amount : rs.657
              Boarding From : Aligarh
              To : Jaipur
              Transaction date and time: 10:31pm, 19 Feb
              Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                R
                Ranawatm7
                from SUMERPUR, Himachal Pradesh
                Feb 10, 2022
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                From jodhpur to sheoganj one parcel hand over to driver of bus... RJ24 PA3937 and driver contact number is [protected]

                But at the of delivery driver bribe double amount of Discussed amount and
                I have only money equal to discussed amount . But driver has told the bus is mine so i have the right that delivery change increase or not
                As so driver has not delivered the parcel and go away...
                I need my valuable parcel please help me

                Enclosed.. Bus photo with small parcel
                And driver photo
                +2 photos
                Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
                Feb 10, 2022
                Updated by Ranawatm7                 Please help
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                  S
                  Sachin.pushkar
                  from Ajmer, Rajasthan
                  Feb 9, 2022
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                  Sir ' i am a student of gca... i recharged my smart card on 29-January-2022.
                  The office clrk gave me the receipt. But the card is showing expired in the buses...today is the 12th day of this problem...i have to pay for the tickets although I have the car, receipt as well as the messege in my mobile regarding the recharge...
                  My card is from Pushkar to ajmer...
                  I paid 654 rupees.
                  Sir please help me.
                  Thank you.
                  Sachin singh Rathore
                  +2 photos
                  Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                    M
                    Mansa348
                    from BIKANER, Rajasthan
                    Feb 7, 2022
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                    I am travelling from jodhpur to nagaur. On 7 feb 2022 from Bus (no. RJ19 PB 3164
                    The conductor's behavior is very rude.
                    When i asked him for the change which he owed to give me, he replied in a foul language and talks aggressively.
                    Please look into this matter and charge him with suitable punishment or such, whichever suits you best. But please make sure that this thing won't happen to others in future
                    Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                      R
                      rameshwardayal33
                      from Kota, Uttar Pradesh
                      Feb 6, 2022
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                      Address: Neemrana

                      Conductor Not return me 500/- amount and get out me from the Bus. The Bus fare 150/- Neemrana to Jaipur.
                      Fraud Conductor cheated me.
                      Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                        V
                        VIJAYSINGH.raigur
                        from Jalore, Rajasthan
                        Feb 4, 2022
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                        Sir me vijay singh rajpurohit bus no. RJ19PB3209 jalore to jodhpur .travel kr rha hu...IS BUS ke bus conductor ka behavior passenger ke sath shi nhi h..or agr passenger unse kuch puchta hai to pesssenger ko galt trike se bol rhe hai kripya kar aap meri complaint ki enquiry kre hum jalore se express bus me travel kr rhe h bt bus conductor local passengers ko bhi le rhe h bus me and passenger ke complain krne pr bure trike se bol rhe h.. or shikayat krne ka bhi unhe koi dar nhi h or bol rhe h krlo shikayat hume koi dar nhi h jab inhe shikayat krne ka hi dar nhi to pesssenger kya kre ...please inke khilaf strict action liya jaye...or kisi ne bhi mask nhi phna hua bus me..covid rule koi bhi nhi apna rha...please koi action liya jaye ...
                        Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                          S
                          Surajheer
                          Feb 3, 2022
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                          I have applied gor concession rfid card after submitting application my payment success and amount debited still it shows payment status Nill

                          Application no.-53695
                          Mo no.-[protected]

                          Transaction ID-T2202031626426081068373
                          +2 photos
                          Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                            S
                            Shivansh Vaishnav
                            Feb 2, 2022
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                            I was booking tickets from udaipur to pali but through the process of booking after giving the OTP a message occurred that error tickets not booked but after 5 min my bank notified me that Money is debited from my bank account.
                            Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                              D
                              Daud Topno
                              Jan 31, 2022
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                              Bus conductor of vehicle no RJ 14 PE 5039 is very bad
                              Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                                D
                                dipakmali143
                                from Ahmedabad, Gujarat
                                Jan 29, 2022
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                                Address: Ahmedabad

                                I had booked ticket in RSRTC and departure date was 19th January 2022. On 23th January we came to know that their might be bus corvid curfew on 23th in Abu road . SO RSRTC is cancelled the ticket as there were possibility for corvid curfew. I was told that i will be refunded this amount. But even after so many follow-ups i still haven't received the amount.
                                Last message as per below

                                PNR NO: PALDE[protected], Journey dt-tm:[protected]:30:00, Route: ABR TO AHMD, Bus Type: EXPRESS, Seat No: 12, Fare Amt: 135.00, has been cancelled due to unavoidable circumstances. Sorry for the inconvenience. The ticket amount is refunded within 5-6 days
                                Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                                  R
                                  Revati Prasad Gupta
                                  Jan 22, 2022
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                                  RFID Smart CARD

                                  Address: 8/274, Malviya Nagar, Jaipur

                                  I have applied for RFID Card on10th December 2021 and paid Rs.115/- online.The status show Card Number [protected] has been despatched, but I have not received the Card so far....
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                                  R
                                  r.p mittal
                                  from Alwar, Rajasthan
                                  Jan 4, 2022
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                                  Smart card

                                  Address: purani anaj mandi kherli alwar 321606

                                  I have smart card senior citizen. i journeid toward bharatpur but concessional ticket for senior citizen tickit issue machine shows massage that not valid for this bus...
                                  +1 photos
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