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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

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Last updated Jan 27, 2024
Complaints 281
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Rajasthan State Road Transport Corporation [RSRTC]
Customer Service Contacts

Rajasthan State Road Transport Corporation [RSRTC] Phone Numbers

Toll free
1800 2000 103
29
19
Phone
+91 14 1237 3044
11
16
+91 95 4945 6745
3
6
+91 14 1510 5097
3
4

View more phone numbers

Fax
+91 14 1237 4658
+91 14 1237 4654
+91 14 1236 0313

Rajasthan State Road Transport Corporation [RSRTC] Website

Rajasthan State Road Transport Corporation [RSRTC] Head Office Address

Parivahan Marg, Chaumu House
Jaipur
Jaipur District
Rajasthan
India
302001

Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 6

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V
VIJAYSINGH.raigur
from Jalore, Rajasthan
Feb 4, 2022
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Bus conductor behavior is not good with passengers

Sir me vijay singh rajpurohit bus no. RJ19PB3209 jalore to jodhpur .travel kr rha hu...IS BUS ke bus conductor ka behavior passenger ke sath shi nhi h..or agr passenger unse kuch puchta hai to pesssenger ko galt trike se bol rhe hai kripya kar aap meri complaint ki enquiry kre hum jalore se express bus me travel kr rhe h bt bus conductor local passengers ko bhi le rhe h bus me and passenger ke complain krne pr bure trike se bol rhe h.. or...
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I have applied gor concession rfid card after submitting application my payment success and amount debited still it shows payment status Nill

Application no.-53695
Mo no.-[protected]

Transaction ID-T2202031626426081068373...
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S
Shivansh Vaishnav
Feb 2, 2022
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Money deducted from my account but tickets not booked

I was booking tickets from udaipur to pali but through the process of booking after giving the OTP a message occurred that error tickets not booked but after 5 min my bank notified me that Money is debited from my bank account....
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D
Daud Topno
Jan 31, 2022
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Behaviour of bus conductor

Bus conductor of vehicle no RJ 14 PE 5039 is very bad...
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D
dipakmali143
from Ahmedabad, Gujarat
Jan 29, 2022
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RSRTC Ticket Amount Refund

Address:Ahmedabad

I had booked ticket in RSRTC and departure date was 19th January 2022. On 23th January we came to know that their might be bus corvid curfew on 23th in Abu road . SO RSRTC is cancelled the ticket as there were possibility for corvid curfew. I was told that i will be refunded this amount. But even after so many follow-ups i still haven't received the amount.
Last message as per below

PNR NO: PALDE[protected], Journey...
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R
Revati Prasad Gupta
Jan 22, 2022
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RFID Smart CARD

Address:8/274, Malviya Nagar, Jaipur

I have applied for RFID Card on10th December 2021 and paid Rs.115/- online.The status show Card Number [protected] has been despatched, but I have not received the Card so far....
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R
r.p mittal
from Alwar, Rajasthan
Jan 4, 2022
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Smart card

Address:purani anaj mandi kherli alwar 321606

I have smart card senior citizen. i journeid toward bharatpur but concessional ticket for senior citizen tickit issue machine shows massage that not valid for this bus...
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D
devs3333
from Noida, Uttar Pradesh
Jan 4, 2022
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Amount not refund cancelled bus

Address:3/71, VISHWASKHAND GOMTINAGAR LUCKNOW UP

Dear Sir/ Madam I have booked a ticket on 15/12/2021 from Lucknow To Jaipur Ticket No.[protected] & PNR NO- XJPRR[protected], TRANSACTION No. WIDB[protected] ON THAT DATE THIS BUS WAS CANCELLED, ISSUE IS THAT MY REFUND AMOUNT IS NOT REFUNDED TILL DATE PLZ. LOOK INTO THE MATTER.
THANKS & REHARDS
SANJAY PANWAR...
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H
Hetlal Bhatt
from Dungarpur, Rajasthan
Jan 3, 2022
Aug 31, 2022
This thread was updated on Aug 31, 2022
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Delayed getting RFID Smart Card

Dear Sir/ Madam
This is to bring into your kind consideration that I had applied and registered for RFID Card ([protected]) on 05.12.2021 as a Senior citizen and paid 115 rs to deliver at my home address. On checking status online its showing DISPATCHED still after 30 days. Please look into the matter and resolve it asap. Details are given below:
App no 23413
Transaction no. : WCPH[protected]
RSRTC status: Approvedbr...
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S
Shilpi Vats
from Bengaluru, Karnataka
Jan 1, 2022
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Abrupt behave of conductor

Address:Ajmer

Sir

This is to inform that i was travelling with my daughter and husband in bus no. 5769 with tickets no. 43946900 and 43946899 on date 1st January 2022. I was asking the bus conductor to open windows again and again as all the windows were almost jamm.

At first he did not answer and then as he came to check the tickets i again requested him. Then he replied very rudely that it is not his duty to open the window...
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Adv Archana Shukla
Dec 31, 2021
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Refund

At the stake I was standing in the midnight at sarai kale khan and the bus did not reached there I stood it for 1 hr and now on what basis they are denying me refund when they didn't provided operator no and were not on location too, frauders game. Next I ll sue them if it is not resolved as it is in respect of my security...
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D
Ddddddddvvvvv
Nov 26, 2021
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Regarding Complaint of Drivers

Address:Dausa

Respected Sir,

Drivers of below Buses do not stop the Bus at Halena (District - Bharatpur) Bus Stand. I daily try to stop these buses, but drivers do not stop the Buses at Halena Bus Stand. Halena is Official Bus Stop of these Buses. And also both Buses are not fully Loaded, Many Seats are Vacant in these Buses.
Kindly take necessary action against Drivers & Conductors of both buses, So that Public will not Suffer in...
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L
Lodha1101
from Ajmer, Rajasthan
Nov 19, 2021
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Refund of 3 Failed translation and money deducted from bank account

I was trying to book ticket on rsrtc online booking site but the transaction failed 3 times. Money was deducted from my account but ticket was not booked. My transaction details are -
Booking date - 10th & 11th Nov. 2021
Amount - (306.64 x2) +( 309.08 = 922.36 inr
2 times paid thru PayTM @ 11:03 & 11:16 pm of 10th Nov
1 time paid through Atom technology after 12pm( mid night)
Boarding point - Jaipur
Destination...
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M
Megs1216
from Bareilly, Uttar Pradesh
Nov 12, 2021
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Theft on Volvo bus

Address:Jaipur Rajasthan

I was travelling from Jodhpur to Jaipur by Rsrtc Volvo bus which started at 11:30 am on 11/11/2021. I was seated on seat no 17 and placed my bag on overhead cabin which contained some belongings and a Lenovo think pad laptop. When I reached my home at jaipur, I found the laptop was missing from the bag.I called the bus conductor who searched for it in the bus but couldn’t find it.I have also lodged an FIR for same but no luck so far.br...
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Sir,

1. My name is MD.MAQBOOL sir me and my family travelled in Rsrtc bus no. Rj 14 PE 1961 ( Delux Ac Sleeper ) from Jaipur and Boarded the bus at around 06:20 pm on 29 October 2021 and reached lucknow at around 04:45 am on 30 October 2021 . While boarding I handed over my 2 VIP suitcase one was big and one was Small
to the bus staff ( driver ) who operated the bus from Jaipur he marked my seat number 13 on my both...
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D
dineshkumhar
from Sirohi, Rajasthan
Nov 3, 2021
Feb 24, 2022
This thread was updated on Feb 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Joyla dist sirohi

Mera eak refand nahi aaya hai 8 din ho gaye hai sir
Amount. 1098 ka hai...
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K
Kumar Siddhart
from Jaipur, Rajasthan
Oct 28, 2021
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Bus didn't arrive the boarding point

I have booked an online ticket from Ajmer to Haridwar. But the bus didn't arrive in the bus stand which was the boarding point.
On equiry it came to notice that the bus didn't enter into the city.

Booking Details:
From: Ajmer
To: Haridwar
Time of bus departure: 3:40 pm
Mob: [protected]
Email: [protected]@gmail.com
For Any further details please contact.
Kindly look into...
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D
Doctor Shinu
Oct 19, 2021
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Bus conductor

I was travelling from Rajsamand to Udaipur via Rajasthan Roadways, Bus no. RJ06PA0000. There was a female bus conductor who denied giving me a ticket for my money. She said give me 5rs less and travel without ticket. And, she was taking money from many travelers & not giving ticket in return. When I forced her to provide me with the ticket since I paid her money then she started shouting and using foul words. She dropped me in between at...
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R
Rohit2124
Oct 4, 2021
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My bus was cancelled and still not got refund

Address:https://rsrtconline.rajasthan.gov.in/

Sir/ma'am
My name is Rohit singh and i booked two online tickets from RRSTC official website of kota to alwar for the date 12 september, 2021 9:00 pm in the bus which comes from Chandkhadi and goes to Alwar..
I was given the PNR number- XALWE[protected] and ticket number[protected] and seats 22, 23 .
When we reached kota bus stand on time, i enquired about the bus from the inquiry counter and i was told that the bus...
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R
Rohit Baila
Oct 3, 2021
Feb 24, 2022
This thread was updated on Feb 24, 2022
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Amount deducted but ticket not booked.

I was booking a ticket from Ajmer to Jaipur on RSRTC website and made payment through PAYTM. When I returned to the booking page it did not load and there was no ticket. I did not receive any message or mail containing my ticket. I am attaching my transaction screenshot. I want the amount refunded....
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