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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

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Last updated Apr 7, 2024
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Rajasthan State Road Transport Corporation [RSRTC]
Customer Service Contacts

Rajasthan State Road Transport Corporation [RSRTC] Phone Numbers

Toll free
1800 2000 103
29
19
Phone
+91 14 1237 3044
11
16
+91 95 4945 6745
3
6
+91 14 1510 5097
3
4

View more phone numbers

Fax
+91 14 1237 4658
+91 14 1237 4654
+91 14 1236 0313

Rajasthan State Road Transport Corporation [RSRTC] Website

Rajasthan State Road Transport Corporation [RSRTC] Head Office Address

Parivahan Marg, Chaumu House
Jaipur
Jaipur District
Rajasthan
India
302001

Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 7

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D
dineshkumhar
from Sirohi, Rajasthan
Nov 3, 2021
Feb 24, 2022
This thread was updated on Feb 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Joyla dist sirohi

Mera eak refand nahi aaya hai 8 din ho gaye hai sir
Amount. 1098 ka hai...
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K
Kumar Siddhart
from Jaipur, Rajasthan
Oct 28, 2021
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Bus didn't arrive the boarding point

I have booked an online ticket from Ajmer to Haridwar. But the bus didn't arrive in the bus stand which was the boarding point.
On equiry it came to notice that the bus didn't enter into the city.

Booking Details:
From: Ajmer
To: Haridwar
Time of bus departure: 3:40 pm
Mob: [protected]
Email: [protected]@gmail.com
For Any further details please contact.
Kindly look into...
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D
Doctor Shinu
Oct 19, 2021
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Bus conductor

I was travelling from Rajsamand to Udaipur via Rajasthan Roadways, Bus no. RJ06PA0000. There was a female bus conductor who denied giving me a ticket for my money. She said give me 5rs less and travel without ticket. And, she was taking money from many travelers & not giving ticket in return. When I forced her to provide me with the ticket since I paid her money then she started shouting and using foul words. She dropped me in between at...
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R
Rohit2124
Oct 4, 2021
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My bus was cancelled and still not got refund

Address:https://rsrtconline.rajasthan.gov.in/

Sir/ma'am
My name is Rohit singh and i booked two online tickets from RRSTC official website of kota to alwar for the date 12 september, 2021 9:00 pm in the bus which comes from Chandkhadi and goes to Alwar..
I was given the PNR number- XALWE[protected] and ticket number[protected] and seats 22, 23 .
When we reached kota bus stand on time, i enquired about the bus from the inquiry counter and i was told that the bus...
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R
Rohit Baila
Oct 3, 2021
Feb 24, 2022
This thread was updated on Feb 24, 2022
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Amount deducted but ticket not booked.

I was booking a ticket from Ajmer to Jaipur on RSRTC website and made payment through PAYTM. When I returned to the booking page it did not load and there was no ticket. I did not receive any message or mail containing my ticket. I am attaching my transaction screenshot. I want the amount refunded....
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H
H.k. Sharma
from Jaipur, Rajasthan
Oct 3, 2021
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Student Card

I am a college student and goes to phagi daily from jaipur and our student card is not being made so i with some other students are facing financial issues regarding roadways tickets. We hope that student card will get started soon again....
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DEEVAN SINGH
Oct 3, 2021
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For refund

I book ticket through rsrtc app payment successful but ticket has not been generated...solve it...
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N
nasiransari777
from Guwahati, Assam
Oct 2, 2021
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Complaint about broken road

Merta-Lambiya-Raas this roll road is taking toll to vehicles and complete road is broken with big patholes, every hatchback and sedan car which run in this toll road are completely broken and some of them stuck in the muds please help...
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S
Shubhnita
Oct 1, 2021
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Poor Customer Service

Address:T Building, Yojana Bhawan, Tilak Marg, C-Scheme Jaipur- 302005 (Raj), India Phone : 91(141)-5153222 (Ext. -Rajasthan Sampark – 21388 , 21371

Respected Sir/Ma'am,
I had booked my ticket online from bandar sendri to Nathdwara and following is the text of the message i had received after I had booked the ticket bearing the bus details etc. (NR NO: NTWRE[protected], Ticket No:[protected], Journey dt-tm:[protected]:50:00.0, Route: BNDS TO NTWR Bus Type: EXPRESS, Seat No: 22 Fare Amt: 279.0, Thank you for online booking. - RSRTC),
I was travelling today from Bandar...
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H
hyperjump
from jaipur, Rajasthan
Oct 1, 2021
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Payment Deducted 2 times but did not get ticket

Address:Flat No 2 Plot no D 52 paramhans cplony bandunagar Murlipura

Payment Deducted but did not get the ticket
1)Ref. Number is [protected]
2)Ref. number is [protected]
Got no ticket after payment was deducted from my account.
1st transaction id- T2109111331464995957492
2nd transaction id- T2109111337400398519966

I raised the ticket of refund on http://180.92.171.70/uvdesk/public/en/customer/create-ticket/
but got no refund till now they say...
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T
Travel Agent Domestic n international
Sep 25, 2021
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Worst service Rajasthan govt transport

I can't express my personal feeling on this portal other wise I can abuse every govt. Personnel of Rajasthan transport and Rajasthan govt also. Why such kind of things are you doing? I[censored] can't run your bus freely for reet examiner then you shouldn't promise to us. It's totally fake promise and after promising you are not runing your bus.you don't need to do free your bus, we can pay for that but atleast you have to run your bus.worst govt...
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H
himmr15
from Chirawa, Rajasthan
Sep 20, 2021
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Refund of ticket

Address:Rajasthan
Website:rsrtconline.rajasthan.gov.in RSRTC Ticket Booking

I was trying to book ticket on rsrtc online booking site but the transaction failed. Money was deducted from my account but ticket was not booked. My transaction details are -
Booking date - 20 September
Amount - 718
Boarding point - jaipur
Destination point - chirawa...
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H
Harshit Khunteta
Sep 15, 2021
Sep 15, 2021
This thread was updated on Sep 15, 2021
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Ticket book amount debit but ticket not booked

Address:Alwar rajasthan

Please sir jaipur to rajsamand ticket book kiy th but amount 367 rupes debit ho gay and ticket book nhi huy .amount refund bhi nhi huy please help me...
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I was waiting for bus for ajmer at 200 ft bypass where every bus whether private or buses from RSRTC or buses of other states halt for passengers. The conductor of bus said that come there is seat and when I got into the bus there was no seat so many of the co passengers had to stand. When many o[censored]s said that stop the bus we want to get off the bus he acted like he did not heard a single word and after few kms he said whoever has an issue...
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T
Thakur chirag
Aug 22, 2021
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Pathetic road

Traveling from Rohat to Jalore
Road is pathetic for last 2 years now it has become undrivable it hurts when we pay toll also for the same
Please look into it...
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R
Raghav Bindal
Aug 13, 2021
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Overloaded the bus in this pandemic

There are 42 seats in RJ36PA3065 and more or lees there was 60-65 passengers some were sit and some standing . Me and my brother was traveling from Bhilwara to vijainagar. All the buses were overloaded by passengers and there luggage. I can send the video of the bus .
Hope goverment will take initiative ASAP!
Thank you...
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Y
Ybanna
Aug 7, 2021
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Undecided fare

Address:Chanana

Fare is undecided. Bus conductor is charging 50 rs from Jhunjhunu to chanana actual fare is 30 rs...
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D
Dr. Manish Kumar Sharma
Aug 6, 2021
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Misbehaved by Driver and conductor

Address:Dr. Manish Kumar Sharma, Chomu

The driver and conductor of Rajasthan Roadways Bus No. RJ09 PA 4048 misbehaved and also did not stop at Chaumu bypass stand, while stopping his knowledgeable people midway along the way. He misbehaved with me and said that where to complain, do it there.
This was done because the conductor was not giving the ticket from Jaipur to Chaumu even after taking the money.
Due to this, the driver and conductor misbehaved with jealousy...
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श्रीमान,
मुख्य प्रबंधक,
सर, जोधपुर से जयपुर तक चलने वाली बस, जिसका नंबर RJ-09-PA-4818 है, इस बस के ड्राइवर ने, (जिसका नाम हीरालाल है) 7:40 पे ब्यावर से चलके 10:10 पे किशनगढ़ से कुछ दूरी पर...
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R
Rajamss
Aug 3, 2021
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7176978 parcel not getting

Address:Tuticorin

My parcel 717697 stil not getting tis s a food item.booked date[protected]...
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