Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

From jodhpur to sheoganj one parcel hand over to driver of bus... RJ24 PA3937 and driver contact number is [protected]

But at the of delivery driver bribe double amount of Discussed amount and
I have only money equal to discussed amount . But driver has told the bus is mine so i have the right that delivery change increase or not
As so driver has not delivered the parcel and go away...
I need my valuable parcel please help me

Enclosed.. Bus photo with small parcel
And driver photo

Sir ' i am a student of gca... i recharged my smart card on 29-January-2022.
The office clrk gave me the receipt. But the card is showing expired in the buses...today is the 12th day of this problem...i have to pay for the tickets although I have the car, receipt as well as the messege in my mobile regarding the recharge...
My card is from Pushkar to ajmer...
I paid 654 rupees.
Sir please help me.
Thank you.
Sachin singh Rathore

I am travelling from jodhpur to nagaur. On 7 feb 2022 from Bus (no. RJ19 PB 3164
The conductor's behavior is very rude.
When i asked him for the change which he owed to give me, he replied in a foul language and talks aggressively.
Please look into this matter and charge him with suitable punishment or such, whichever suits you best. But please make sure that this thing won't happen to others in future

Conductor Not return me 500/- amount and get out me from the Bus. The Bus fare 150/- Neemrana to Jaipur.
Fraud Conductor cheated me.

Sir me vijay singh rajpurohit bus no. RJ19PB3209 jalore to jodhpur .travel kr rha hu...IS BUS ke bus conductor ka behavior passenger ke sath shi nhi h..or agr passenger unse kuch puchta hai to pesssenger ko galt trike se bol rhe hai kripya kar aap meri complaint ki enquiry kre hum jalore se express bus me travel kr rhe h bt bus conductor local passengers ko bhi le rhe h bus me and passenger ke complain krne pr bure trike se bol rhe h.. or shikayat krne ka bhi unhe koi dar nhi h or bol rhe h krlo shikayat hume koi dar nhi h jab inhe shikayat krne ka hi dar nhi to pesssenger kya kre ...please inke khilaf strict action liya jaye...or kisi ne bhi mask nhi phna hua bus me..covid rule koi bhi nhi apna rha...please koi action liya jaye ...

I have applied gor concession rfid card after submitting application my payment success and amount debited still it shows payment status Nill

Application no.-53695
Mo no.-[protected]

Transaction ID-T2202031626426081068373

I was booking tickets from udaipur to pali but through the process of booking after giving the OTP a message occurred that error tickets not booked but after 5 min my bank notified me that Money is debited from my bank account.

Bus conductor of vehicle no RJ 14 PE 5039 is very bad

I had booked ticket in RSRTC and departure date was 19th January 2022. On 23th January we came to know that their might be bus corvid curfew on 23th in Abu road . SO RSRTC is cancelled the ticket as there were possibility for corvid curfew. I was told that i will be refunded this amount. But even after so many follow-ups i still haven't received the amount.
Last message as per below

PNR NO: PALDE[protected], Journey dt-tm:[protected]:30:00, Route: ABR TO AHMD, Bus Type: EXPRESS, Seat No: 12, Fare Amt: 135.00, has been cancelled due to unavoidable circumstances. Sorry for the inconvenience. The ticket amount is refunded within 5-6 days

Dear Sir/ Madam I have booked a ticket on 15/12/2021 from Lucknow To Jaipur Ticket No.[protected] & PNR NO- XJPRR[protected], TRANSACTION No. WIDB[protected] ON THAT DATE THIS BUS WAS CANCELLED, ISSUE IS THAT MY REFUND AMOUNT IS NOT REFUNDED TILL DATE PLZ. LOOK INTO THE MATTER.
THANKS & REHARDS
SANJAY PANWAR

Sir

This is to inform that i was travelling with my daughter and husband in bus no. 5769 with tickets no. 43946900 and 43946899 on date 1st January 2022. I was asking the bus conductor to open windows again and again as all the windows were almost jamm.

At first he did not answer and then as he came to check the tickets i again requested him. Then he replied very rudely that it is not his duty to open the window abd we can complain against him anywhere we want.

I just seek an answer for this abruptly answers are we paying to govt. services?

At the stake I was standing in the midnight at sarai kale khan and the bus did not reached there I stood it for 1 hr and now on what basis they are denying me refund when they didn't provided operator no and were not on location too, frauders game. Next I ll sue them if it is not resolved as it is in respect of my security

Respected Sir,

Drivers of below Buses do not stop the Bus at Halena (District - Bharatpur) Bus Stand. I daily try to stop these buses, but drivers do not stop the Buses at Halena Bus Stand. Halena is Official Bus Stop of these Buses. And also both Buses are not fully Loaded, Many Seats are Vacant in these Buses.
Kindly take necessary action against Drivers & Conductors of both buses, So that Public will not Suffer in future. Thanks.

Details of Buses :-

1. Bus Name - Jaipur - Mathura - Aligarh, (Rajasthan Roadways, Lohagarh Depot)
On Time - 4.35 PM, Date - 26.11.2021,
At Bus Stop - Halena (District - Bharatpur),

2. Bus Name :- Soroji - Jaipur,
(Rajasthan Roadways, Jaipur Depot)
On Time - 5.00 PM, Date - 26.11.2021,
At Bus Stop - Halena (District - Bharatpur),

With Regards
Ravi Sharma

I was trying to book ticket on rsrtc online booking site but the transaction failed 3 times. Money was deducted from my account but ticket was not booked. My transaction details are -
Booking date - 10th & 11th Nov. 2021
Amount - (306.64 x2) +( 309.08 = 922.36 inr
2 times paid thru PayTM @ 11:03 & 11:16 pm of 10th Nov
1 time paid through Atom technology after 12pm( mid night)
Boarding point - Jaipur
Destination point - Ajmer
Bus type - super luxury
RSRTC User ID: Lodha1101
Email : [protected]@yahoo.co.in

It has been more than a week now. According to website the refund was supposed to happen within 7 days but it's been more than a week.

Kindly help getting my Refund as soon as possible.
Email: [protected]@yahoo.co.in
Mobile: [protected]

I was travelling from Jodhpur to Jaipur by Rsrtc Volvo bus which started at 11:30 am on 11/11/2021. I was seated on seat no 17 and placed my bag on overhead cabin which contained some belongings and a Lenovo think pad laptop. When I reached my home at jaipur, I found the laptop was missing from the bag.I called the bus conductor who searched for it in the bus but couldn’t find it.I have also lodged an FIR for same but no luck so far.
It is very disappointing that popular transport buses like Volvo are no more safe and secure to travel.
If you need more details, please contact me on [protected].

Sir,

1. My name is MD.MAQBOOL sir me and my family travelled in Rsrtc bus no. Rj 14 PE 1961 ( Delux Ac Sleeper ) from Jaipur and Boarded the bus at around 06:20 pm on 29 October 2021 and reached lucknow at around 04:45 am on 30 October 2021 . While boarding I handed over my 2 VIP suitcase one was big and one was Small
to the bus staff ( driver ) who operated the bus from Jaipur he marked my seat number 13 on my both suitcase and kept in the luggage compartment

2. After the luggage kept inside the bus I was outside the bus watching at the luggage compartment till the bus started to Depart

3. Cause in my big Vip suitcase there was a jewelery Box set ( Necklace ) worth Rupees 1.5 LACKS and 2 Purse
So because of this I was very careful and asked that bus driver
Do you not lock it ?
He said we do not lock it we take care of it
I am 99% sure that the Bus Driver is the thief

4. When I reached Lucknow on 30 October 2021 I went to fetch my suitcase from the bus and the Driver
Handed over our both suitcase. When we got both suitcase both of the suitcase were so dirty like someone inside the luggage compartment have pulled it from one side to another and our bag was found damaged from backside but we found this thing at our home

5. When we went to our home and I opened my big suitcase ( it has number Lock ) when I opened it

6. the holder from which we hold the chain it went outside when I opened my suitcase we found that our Jewelery Box 2 purse were stolen

7. It was an intended theft by the bus staff cause my luggage was inside the luggage compartment cause it was the Ac Sleeper deluxe bus and who knows what going on under the bus compartment

8. We have gone to file FIR at lucknow (alambagh police station) but they said we have to lodge FIR at Jaipur, when we reached Jaipur (sindhi camp police station) they said that we have to lodge FIR at Lucknow
both of the police station are not filing FIR

9. I sincerely request to kindly investigate the matter your help would be appreciated 🙏

Regards - MD.MAQBOOL

Mera eak refand nahi aaya hai 8 din ho gaye hai sir
Amount. 1098 ka hai

I have booked an online ticket from Ajmer to Haridwar. But the bus didn't arrive in the bus stand which was the boarding point.
On equiry it came to notice that the bus didn't enter into the city.

Booking Details:
From: Ajmer
To: Haridwar
Time of bus departure: 3:40 pm
Mob: [protected]
Email: [protected]@gmail.com
For Any further details please contact.
Kindly look into issue ASAP.

Sir/ma'am
My name is Rohit singh and i booked two online tickets from RRSTC official website of kota to alwar for the date 12 september, 2021 9:00 pm in the bus which comes from Chandkhadi and goes to Alwar..
I was given the PNR number- XALWE[protected] and ticket number[protected] and seats 22, 23 .
When we reached kota bus stand on time, i enquired about the bus from the inquiry counter and i was told that the bus in which i booked evtickets is cancelled for several days and will not come and i must contact the authority for refund.i waited till 10 pm at the bus stop to confirm that the bus is not coming.Then we took private bus to our destination .
From the next day i have been toiling hard to get my refund which was 684₹ by continuously calling the rajasthan roadways helplines and managers .But still i am not given my refund .
Kindly look into the matter and help me getting my refund as my bus was cancelled without any information .
Thanking you
Yours sincerely
Rohit Singh
Dated - 4 october, 2021

I was booking a ticket from Ajmer to Jaipur on RSRTC website and made payment through PAYTM. When I returned to the booking page it did not load and there was no ticket. I did not receive any message or mail containing my ticket. I am attaching my transaction screenshot. I want the amount refunded.