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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

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Last updated Mar 25, 2023
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Rajasthan State Road Transport Corporation [RSRTC]
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Rajasthan State Road Transport Corporation [RSRTC] Website

Rajasthan State Road Transport Corporation [RSRTC] Head Office Address

Parivahan Marg, Chaumu House
Jaipur
Jaipur District
Rajasthan
India
302001

Rajasthan State Road Transport Corporation [RSRTC] Phone Numbers

Toll free
1800 2000 103
22
16
Phone
+91 14 1237 3044
9
13

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Fax
+91 14 1237 4658

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Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 7

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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of my failed transaction

I was trying to book ticket on rsrtc online booking application on my android phone but the transaction failed. Money was deducted from my account but ticket was not booked. My transaction details are -
Booking date - 18th february 2021
Transaction date and time - 13th February 2021 17:33:23
Amount - 506.77 inr
Boarding point - Udaipur
Destination point - Ahmedabad
Bus type - Volvo AC seater
br...
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Address:Alwar

I travelled from alwar to kushal garh on 15.2.2021 at 16.15 by rajasthan roadways bus no 9772.driver has allowed to sit passengers on bonnet. Conductor and driver were not in uniform and were very rude
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    Address:Bharatpur depot

    Dear Sir bus running from Bharatpur to Jaipur, than Stop bus Balaji for miles, according to rule 30 min for miles but he takes 1 hr when we talk to run, those behaviour very raudly ugly so pl. Consider my query and pl. Resolve
    Bus no. Rj 29 PA 2361 Agra to Jaipur
    5:40 pm to 1:00am,
    Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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      Address:Chomu bus stand officeasul

      Chomu stand office bus staff is behaving very rood and mannerless.they don't do their work and always makes a excuse specially the lady employee on window. She always makes a excuse and don't work at all.
      Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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        Majority of passengers are not wearing masks even the bus conductor and driver are not wearing the masks, there is not sny kind of screening on the udaipur bus stand in particular udaipol, please consider this issue seriously and give strict orders to the staaf regarding this issue.
        Thank you
        Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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          Vehical number -RJ14PE5029
          ticket number- 000058
          date- 24/12/20
          i was travelling from delhi to nimrana mod and after giving the prior information to the conductor about my bus stand where i have to reach he didn't stopped the bus at the proper bus stand and instead he stopped the bus 1km ahead to take the flyover at the nimrana mod.
          i also called on the tollfree number given in the bus and after taking to the toll free number service the conductor didn't listen to us and behaved rudely and forced us to leave the bus 1km ahead of the proper bus stop.
          Also there was no barricades on the way of the proper bus stand, the way to the bus stand was open and clear to be taken.
          please take immediate required actions againsts the conductor and the bus driver.

          my mobile number [protected]
          email id- [protected]@gmail.com
          let me updated of the actions which are taken.
          Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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            I booked a bus ticket from Jaipur to Gangapur City from the official website of the cities, at 8.46 am, I got the confirmation with the bus number RJ 03 PA 2041. I reached the station before 15 minutes from boarding time, but the bus did not arrive even after waiting for one and a half hours. When I asked for information regarding booking to rsrtc durgapura booth and on online enquiry number, they could not give me any information. I am totally...
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            Address:dingri th.sarada Dist. udaipur

            Mere gav me pichle 2 mahino se road ko khod kar chale gai he or koi dhayan hi nahi de raha he
            Logo ko swase lene me problam ho rahi he
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              The bus conductor overload the passengers in bus in covid-19 time and when we say him not filled more passengers he could not listen bus no.RJ08 PA1227
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                Address:ajmer

                16 November Ajmer to Bhilwara ka ticket cancel hai 7 December tak mere pass refund Nahin Aaya Koi Karta Hun Kahate Hain aapko refund kar diya hai lekin Mere bank account na mere bolate donon Mein Nahin aaya hai
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                  Address:Abu Road

                  Hey! its Ankit here I have booked a ticked with RSRTC from Ahmedabad (Guj.) to Abu road (Raj.) on[protected] but due to some technical difficulty my ticket got cancelled and the amount was deducted immediately and I called several times to all the RSRTC helpline numbers but no one picked up my phone. AMT Worth rs- 152
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                    Hi I’m totally disappointed by rsrtc online booking services. I suffered through problems because of it.
                    I had done a online bus ticket booking from Barmer to Jodhour.
                    I made the payment on account of seat reservation but ticket was not booked. Neither I received any update over phone/email, when I visited booking office and asked inquire about that bus but here was no such reservation confirmed on my name.
                    Neither my money refunded nor got reservation.
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                      I have booked ticket by rsrtc website from pachpadra to jodhpur on 16/11/2020 in bus time 1.20pm.
                      The ticket booked successfully and seat no. 17 was allotted. Bus on boarding time bus driver refuse for seat and don't stop the. Bus on pachpadra bus stand.please resolve this problem and refund my money.
                      +1 photos
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                        Address:House no. 49A, Ramesh Nagar GOKULPURA JHOTWARA JAIPUR

                        I have been made payment 4 times to book tickets from Chandigarh to Jaipur, payment has been deducted tickets not booked and refund not received till now.

                        Jagdish Prasad Sahu
                        [protected]
                        Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                          Sir I was booked a ticket on 11/11/2020 Jalore to Jaipur on 13/11/2020 sleeper semi delux bus but my payment is deducted and ticket is not booked so please initiate my refund in respective card ASAP
                          Booking detailes
                          Name Nitesh singhal
                          Mobile no [protected]
                          Journey from jalore to Jaipur
                          Journey date[protected]
                          Booking date 11/11/2020
                          Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                            R/Sir!
                            I beg to say that today I booked an e-ticket from Hisar to bikaner (Bus No- 149886) seat No-17 @12:20pm on 9 November 2020 w.r.t return journey on 10 November 2020 from bikaner to hisar (Bus No-155984) Seat No-17 @4:30pm from RSRTC App twice time
                            Following e-ticket cost deduct from my bank account.
                            However I don't find My ticket in E-ticket section.
                            Kindly grant my request for refund as soon as possible...
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                            Address:VILL KHARIYA DER POST BIJRAR

                            Sir I try to book a ticket on rsrtc website on 09/10/2020 jodhpur to barmer . My balance is deducted from my account but ticket is not confirmed.. please refund my amount ..
                            SBIDrCard X9018 used for Rs368.74 on09Oct20 at78000299 Txn#[protected].. this is transaction number is given to you. Please help me as much as possible...
                            I also give you a complain through the gmail [protected]@gamil.com.....
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                            Website:rsrtconline.rajasthan.gov.in

                            I was booking online bus ticket through rsrtc website as guest user
                            Money deducted from bank account (Paid through google pay but ticket not received via sms or email
                            Transaction id[protected]
                            On-13/09/2020 at 10:59am
                            Email [protected]@gmail.com

                            There is no complaint forum of rsrtc and not even replying....
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                            Hi team,

                            I have booked the super luxury bus for date 05 sept, 2020 from jaipur to delhi (Gurugram). But i got the message that bus has been cancelled.

                            I have dropped the mail to the rsrtc help desk but didn't get any response and also call on rsrtc but no response from there.

                            Please find the details below

                            Passenger name: keerti
                            Pnr no: dlhiv[protected], journey dt-tm:[protected]:00:00, route: jpr
                            To dlhifco, bus type: super luxury, seat no: 12,
                            Fare amt: 641.00.00, has been cancelled due to unavoidable circumstances.
                            Sorry for inconvenience.

                            Thanks & regards,
                            Anirudh singhal
                            [protected]
                            +1 photos
                            Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
                            Sep 12, 2020
                            Updated by Anirudh Singhal
                            I didn't get any update regarding the same but status is showing mark as complete.

                            How is it possible?

                            Please do the needful.
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                              Hello,
                              I tried to book volo for jaipur to ajmer but, due to website got crashed and my transaction was failed. Order id - ords_646666
                              Paytm wallet transaction id: [protected]

                              I have done the transaction on 3rd of august 2020.
                              +1 photos
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