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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

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Last updated Apr 17, 2024
Complaints 287
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Rajasthan State Road Transport Corporation [RSRTC]
Customer Service Contacts

Rajasthan State Road Transport Corporation [RSRTC] Phone Numbers

Toll free
1800 2000 103
29
19
Phone
+91 14 1237 3044
11
16
+91 95 4945 6745
3
6
+91 14 1510 5097
3
4

View more phone numbers

Fax
+91 14 1237 4658
+91 14 1237 4654
+91 14 1236 0313

Rajasthan State Road Transport Corporation [RSRTC] Website

Rajasthan State Road Transport Corporation [RSRTC] Head Office Address

Parivahan Marg, Chaumu House
Jaipur
Jaipur District
Rajasthan
India
302001

Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 9

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M
Mohit dusad
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Staff behaviour and worst working

Address:Chomu bus stand officeasul

Chomu stand office bus staff is behaving very rood and mannerless.they don't do their work and always makes a excuse specially the lady employee on window. She always makes a excuse and don't work at all....
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P
Panchratna singh jhala
from Delhi, Delhi
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About the safety lapses

Majority of passengers are not wearing masks even the bus conductor and driver are not wearing the masks, there is not sny kind of screening on the udaipur bus stand in particular udaipol, please consider this issue seriously and give strict orders to the staaf regarding this issue.
Thank you...
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Vehical number -RJ14PE5029
ticket number- 000058
date- 24/12/20
i was travelling from delhi to nimrana mod and after giving the prior information to the conductor about my bus stand where i have to reach he didn't stopped the bus at the proper bus stand and instead he stopped the bus 1km ahead to take the flyover at the nimrana mod.
i also called on the tollfree number given in the bus and after taking to the toll...
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R
Rohitjaipur
from Delhi, Delhi
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The bus did not arrive at the station on time.

I booked a bus ticket from Jaipur to Gangapur City from the official website of the cities, at 8.46 am, I got the confirmation with the bus number RJ 03 PA 2041. I reached the station before 15 minutes from boarding time, but the bus did not arrive even after waiting for one and a half hours. When I asked for information regarding booking to rsrtc durgapura booth and on online enquiry number, they could not give me any information. I am totally...
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V
Vijay Kumar dangi
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Road nahi bana he

Address:dingri th.sarada Dist. udaipur

Mere gav me pichle 2 mahino se road ko khod kar chale gai he or koi dhayan hi nahi de raha he
Logo ko swase lene me problam ho rahi he...
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The bus conductor overload the passengers in bus in covid-19 time and when we say him not filled more passengers he could not listen bus no.RJ08 PA1227...
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V
vishalGunani
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Ticket cancel refund amount

Address:ajmer

16 November Ajmer to Bhilwara ka ticket cancel hai 7 December tak mere pass refund Nahin Aaya Koi Karta Hun Kahate Hain aapko refund kar diya hai lekin Mere bank account na mere bolate donon Mein Nahin aaya hai...
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A
AnjitAswani
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Refund of cancelled ticket

Address:Abu Road

Hey! its Ankit here I have booked a ticked with RSRTC from Ahmedabad (Guj.) to Abu road (Raj.) on[protected] but due to some technical difficulty my ticket got cancelled and the amount was deducted immediately and I called several times to all the RSRTC helpline numbers but no one picked up my phone. AMT Worth rs- 152...
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G
Goutamccc
from Mumbai, Maharashtra
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Reservations not confirmed and charges deducted

Hi I’m totally disappointed by rsrtc online booking services. I suffered through problems because of it.
I had done a online bus ticket booking from Barmer to Jodhour.
I made the payment on account of seat reservation but ticket was not booked. Neither I received any update over phone/email, when I visited booking office and asked inquire about that bus but here was no such reservation confirmed on my name.
Neither...
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I have booked ticket by rsrtc website from pachpadra to jodhpur on 16/11/2020 in bus time 1.20pm.
The ticket booked successfully and seat no. 17 was allotted. Bus on boarding time bus driver refuse for seat and don't stop the. Bus on pachpadra bus stand.please resolve this problem and refund my money....
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J
Jagdish Prasad Sahu
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Refund

Address:House no. 49A, Ramesh Nagar GOKULPURA JHOTWARA JAIPUR

I have been made payment 4 times to book tickets from Chandigarh to Jaipur, payment has been deducted tickets not booked and refund not received till now.

Jagdish Prasad Sahu
[protected]...
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Sir I was booked a ticket on 11/11/2020 Jalore to Jaipur on 13/11/2020 sleeper semi delux bus but my payment is deducted and ticket is not booked so please initiate my refund in respective card ASAP
Booking detailes
Name Nitesh singhal
Mobile no [protected]
Journey from jalore to Jaipur
Journey date[protected]
Booking date 11/11/2020...
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कुंवर वंशम्
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Refund for Failed transaction

R/Sir!
I beg to say that today I booked an e-ticket from Hisar to bikaner (Bus No- 149886) seat No-17 @12:20pm on 9 November 2020 w.r.t return journey on 10 November 2020 from bikaner to hisar (Bus No-155984) Seat No-17 @4:30pm from RSRTC App twice time
Following e-ticket cost deduct from my bank account.
However I don't find My ticket in E-ticket section.
Kindly grant my request for refund as soon as possible...
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M
M.r. Choudhary
from Powai, Maharashtra
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Refund my deducted amount

Address:VILL KHARIYA DER POST BIJRAR

Sir I try to book a ticket on rsrtc website on 09/10/2020 jodhpur to barmer . My balance is deducted from my account but ticket is not confirmed.. please refund my amount ..
SBIDrCard X9018 used for Rs368.74 on09Oct20 at78000299 Txn#[protected].. this is transaction number is given to you. Please help me as much as possible...
I also give you a complain through the gmail [protected]@gamil.com.....
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V
Vinit456
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Transaction failure

Website:rsrtconline.rajasthan.gov.in

I was booking online bus ticket through rsrtc website as guest user
Money deducted from bank account (Paid through google pay but ticket not received via sms or email
Transaction id[protected]
On-13/09/2020 at 10:59am
Email [protected]@gmail.com

There is no complaint forum of rsrtc and not even replying....
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A
Anirudh Singhal
from Hyderabad, Telangana
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ticket cancellation refund not get yet

Hi team,

I have booked the super luxury bus for date 05 sept, 2020 from jaipur to delhi (Gurugram). But i got the message that bus has been cancelled.

I have dropped the mail to the rsrtc help desk but didn't get any response and also call on rsrtc but no response from there.

Please find the details below

Passenger name: keerti
Pnr no: dlhiv[protected], journey dt-tm:...
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Hello,
I tried to book volo for jaipur to ajmer but, due to website got crashed and my transaction was failed. Order id - ords_646666
Paytm wallet transaction id: [protected]

I have done the transaction on 3rd of august 2020....
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L
Lalit Vs
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money deducted

I placed a successful payment but did not receive service.
Money deducted but ticket failed....
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E
Er Ankush
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Refund of deducted ticket amount

Address:Rajasthan

Please review...i have booked 2 online bus tickets...but no ticket number and pnr number given but money has been deducted. Transaction screenshot attached. Amount 499rs
Mobile number [protected]
Bus no. 143489
Seat numbers 22 and 23...
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S
Soniyagupta93
Aug 26, 2023
This thread was updated on Aug 26, 2023
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Money deducted but ticket not booked

I was trying to book ticket on rsrtc online booking site but the transaction failed. I made payment through mobikwik. Money was deducted from my account but ticket was not booked. My transaction details are -
Booking date - 30 July 2020
Amount - 145 inr
Boarding point - Jaipur
Destination point - Bharatpur
Bus type - roadways

It has been 2 days now. I have attached my payment invoice
br...
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