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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

transport.rajasthan.gov.in/rsrtc
1
Updated: May 2, 2025
Complaints 293
Resolved
19
Unresolved
274
Bad 😕 It seems that Rajasthan State Road Transport Corporation [RSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Rajasthan State Road Transport Corporation [RSRTC]

Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 9

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M
Manishapoonia
Mar 16, 2021
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Address: Jhunjhunu

Being a student i look forward to roadways buses with assurity that jhunjhunu depot buses will stop at my village stand i.e., poonia ka bas, but they rarely stops at our stand, please look into this matter our villagers are facing problem due to this
Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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    B
    Bheru97
    Mar 15, 2021
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    Address: Jaipur

    Respected Sir,
    I started my journey in RSRTC bus no. RJ14PE5248, from jaipur for Bhilwara.
    It was normal till Ajmer but after while it became life harming journey for all o[censored]s.
    Bus Driver was full of alcohol. We complained to Conductor. Instead of doing something he started shouting on us and abusing bad words.
    The speed was abnormal.
    I witnessed 5 times near death experiences..

    Please do some serious action against driver and Conductor as well..
    +1 photos
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      V
      Vasantaa
      from Delhi, Delhi
      Feb 26, 2021
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      Driver Caused Accident, RJ32PA2951 Gold Line

      At the Khirki Dhaula toll (Gurugram, Haryana) on 19th Feb 2021 at 12:45 noon, the driver hit my car from the rear while we were stationary and then absconded. Since the bump from the rear was so sudden and forceful, we were quite startled but luckily not injured. My car sustained a damage costing ₹9000 rupees. The driver was a coward and just drove away - he was not even apologetic.

      I expect strict action will be taken to...
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      K
      kalpeshvarma29
      Feb 26, 2021
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      Address: Ratangarh

      Bus number RJ-19-GP-6495 is overcrowded and they issued ticket even after being overcrowded. Also they falsely gave information that seats will be provided once the bus departs. This is total exploitation of the passengers. The bus service provider is also very rude and reluctant to admit his mistakes. Their are multiple rules broken here. Hope to get proper response to the said event.
      Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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        D
        Decent Collection
        Feb 23, 2021
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        Resolved

        Refund of my failed transaction

        I was trying to book ticket on rsrtc online booking application on my android phone but the transaction failed. Money was deducted from my account but ticket was not booked. My transaction details are -
        Booking date - 18th february 2021
        Transaction date and time - 13th February 2021 17:33:23
        Amount - 506.77 inr
        Boarding point - Udaipur
        Destination point - Ahmedabad
        Bus type - Volvo AC seater
        br...
        +1 photos
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        A
        ask123
        from Pune, Maharashtra
        Feb 17, 2021
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        Address: Alwar

        I travelled from alwar to kushal garh on 15.2.2021 at 16.15 by rajasthan roadways bus no 9772.driver has allowed to sit passengers on bonnet. Conductor and driver were not in uniform and were very rude
        Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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          L
          Lukkyraj
          Feb 2, 2021
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          Address: Bharatpur depot

          Dear Sir bus running from Bharatpur to Jaipur, than Stop bus Balaji for miles, according to rule 30 min for miles but he takes 1 hr when we talk to run, those behaviour very raudly ugly so pl. Consider my query and pl. Resolve
          Bus no. Rj 29 PA 2361 Agra to Jaipur
          5:40 pm to 1:00am,
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            M
            Mohit dusad
            Jan 1, 2021
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            Address: Chomu bus stand officeasul

            Chomu stand office bus staff is behaving very rood and mannerless.they don't do their work and always makes a excuse specially the lady employee on window. She always makes a excuse and don't work at all.
            Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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              P
              Panchratna singh jhala
              from Delhi, Delhi
              Dec 27, 2020
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              Majority of passengers are not wearing masks even the bus conductor and driver are not wearing the masks, there is not sny kind of screening on the udaipur bus stand in particular udaipol, please consider this issue seriously and give strict orders to the staaf regarding this issue.
              Thank you
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                K
                karan samria
                Dec 25, 2020
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                Vehical number -RJ14PE5029
                ticket number- 000058
                date- 24/12/20
                i was travelling from delhi to nimrana mod and after giving the prior information to the conductor about my bus stand where i have to reach he didn't stopped the bus at the proper bus stand and instead he stopped the bus 1km ahead to take the flyover at the nimrana mod.
                i also called on the tollfree number given in the bus and after taking to the toll free number service the conductor didn't listen to us and behaved rudely and forced us to leave the bus 1km ahead of the proper bus stop.
                Also there was no barricades on the way of the proper bus stand, the way to the bus stand was open and clear to be taken.
                please take immediate required actions againsts the conductor and the bus driver.

                my mobile number [protected]
                email id- [protected]@gmail.com
                let me updated of the actions which are taken.
                Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                  R
                  Rohitjaipur
                  from Delhi, Delhi
                  Dec 21, 2020
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                  I booked a bus ticket from Jaipur to Gangapur City from the official website of the cities, at 8.46 am, I got the confirmation with the bus number RJ 03 PA 2041. I reached the station before 15 minutes from boarding time, but the bus did not arrive even after waiting for one and a half hours. When I asked for information regarding booking to rsrtc durgapura booth and on online enquiry number, they could not give me any information. I am totally disappointed from this behavior of rsrtc.
                  +1 photos
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                    V
                    Vijay Kumar dangi
                    Dec 20, 2020
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                    Address: dingri th.sarada Dist. udaipur

                    Mere gav me pichle 2 mahino se road ko khod kar chale gai he or koi dhayan hi nahi de raha he
                    Logo ko swase lene me problam ho rahi he
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                      S
                      Sanket Goyal
                      Dec 10, 2020
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                      The bus conductor overload the passengers in bus in covid-19 time and when we say him not filled more passengers he could not listen bus no.RJ08 PA1227
                      +4 photos
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                        V
                        vishalGunani
                        Dec 7, 2020
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                        Address: ajmer

                        16 November Ajmer to Bhilwara ka ticket cancel hai 7 December tak mere pass refund Nahin Aaya Koi Karta Hun Kahate Hain aapko refund kar diya hai lekin Mere bank account na mere bolate donon Mein Nahin aaya hai
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                          AnjitAswani
                          Nov 19, 2020
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                          Address: Abu Road

                          Hey! its Ankit here I have booked a ticked with RSRTC from Ahmedabad (Guj.) to Abu road (Raj.) on[protected] but due to some technical difficulty my ticket got cancelled and the amount was deducted immediately and I called several times to all the RSRTC helpline numbers but no one picked up my phone. AMT Worth rs- 152
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                            G
                            Goutamccc
                            from Mumbai, Maharashtra
                            Nov 16, 2020
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                            Hi I’m totally disappointed by rsrtc online booking services. I suffered through problems because of it.
                            I had done a online bus ticket booking from Barmer to Jodhour.
                            I made the payment on account of seat reservation but ticket was not booked. Neither I received any update over phone/email, when I visited booking office and asked inquire about that bus but here was no such reservation confirmed on my name.
                            Neither my money refunded nor got reservation.
                            +1 photos
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                              L
                              lokendraraliya
                              Nov 16, 2020
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                              I have booked ticket by rsrtc website from pachpadra to jodhpur on 16/11/2020 in bus time 1.20pm.
                              The ticket booked successfully and seat no. 17 was allotted. Bus on boarding time bus driver refuse for seat and don't stop the. Bus on pachpadra bus stand.please resolve this problem and refund my money.
                              +1 photos
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                                J
                                Jagdish Prasad Sahu
                                Nov 11, 2020
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                                Address: House no. 49A, Ramesh Nagar GOKULPURA JHOTWARA JAIPUR

                                I have been made payment 4 times to book tickets from Chandigarh to Jaipur, payment has been deducted tickets not booked and refund not received till now.

                                Jagdish Prasad Sahu
                                [protected]
                                Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                                  N
                                  nksinghal
                                  Nov 11, 2020
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                                  Sir I was booked a ticket on 11/11/2020 Jalore to Jaipur on 13/11/2020 sleeper semi delux bus but my payment is deducted and ticket is not booked so please initiate my refund in respective card ASAP
                                  Booking detailes
                                  Name Nitesh singhal
                                  Mobile no [protected]
                                  Journey from jalore to Jaipur
                                  Journey date[protected]
                                  Booking date 11/11/2020
                                  Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                                    क
                                    कुंवर वंशम्
                                    Nov 7, 2020
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                                    R/Sir!
                                    I beg to say that today I booked an e-ticket from Hisar to bikaner (Bus No- 149886) seat No-17 @12:20pm on 9 November 2020 w.r.t return journey on 10 November 2020 from bikaner to hisar (Bus No-155984) Seat No-17 @4:30pm from RSRTC App twice time
                                    Following e-ticket cost deduct from my bank account.
                                    However I don't find My ticket in E-ticket section.
                                    Kindly grant my request for refund as soon as possible so that i can focus on my exam.
                                    Thanks and regrads
                                    Pawan Kumar
                                    Username - Uttamboy09
                                    +1 photos
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