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Rajasthan State Road Transport Corporation [RSRTC] Complaints & Reviews

transport.rajasthan.gov.in/rsrtc
1
Updated: May 2, 2025
Complaints 297
Resolved
19
Unresolved
278
Bad 😕 It seems that Rajasthan State Road Transport Corporation [RSRTC] has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Rajasthan State Road Transport Corporation [RSRTC]

Rajasthan State Road Transport Corporation [RSRTC] reviews & complaints page 9

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K
kusum143
Jun 22, 2021
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Address: kota

मेरा नाम कुसुम कुमार मीणा ही में बारा से कोटा की यात्रा कर रहा था
बस अंत पहुंच चुकी थी
उस समय मेरे स्वास्थ्य खराब होने की वजह से मेने कंडक्टर पानी बोतल लाने का निवेदन किया
तो कंडक्टर ने मुझे बहुत ही अपमानजनक शब्दो मे कहा की ये मेरा काम ही क्या मुझे क्या समझ रखा है और मुझे गली जैसे शब्दो का प्रयोग किया
Bus no. RJ 20 PA 9363
Treval timing 12:45 PM - 3:15 PM
Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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    marvel dizainer dev
    Apr 25, 2021
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    26aprel 2021 bus nombre 5185 rajsthan sarkar ke niyamo ka ulanghan karte huye buss me 70 savari le kar jarur h meri [censored] number 27.29.31 h phir bhi 27 to31 sith number pe 6 savari betha ke lagta mera virodh karne par conectar mere se hi ulta bolne lag gya bus jaipur to govardhan ja rahi h vesali nagar dipo ki buss h
    Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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      S
      Suraj Danu
      Apr 6, 2021
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      Address: Sikar (Rajasthan)

      Sir with due respect i want to say that while traveling From Delhi to sikar (Rajasthan) the bus conductor at night time doing mis behaviour or mischief with the passenger as am the live example as i bought 3 tickets including 2 women and cost of 3 tickets is 823 and i gave him 1000 but he refused to give 150 and gave only 20 while taking all the remaining money he refused to give and saying that am too old then you and giving lecture
      Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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        S
        SinghVishwajeet
        Apr 2, 2021
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        On 19th March I booked a bus ticket and canceled it just the next day.
        It has been 13 days now still I received no refund money. I mailed to RSRTC, registered many complaint tickets on their site but no results. I did not get my money till now
        Ticket No:[protected]
        PNR No: XJDHE[protected]
        Total Refund Details
        Fare: 347.00
        Total Refund Amount 285.00
        Kindly resolve my issue ASAP and process my refund money into my account
        Aug 2, 2021
        Complaint marked as Resolved 
        they emailed me
        Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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          A
          abhishekar
          Apr 2, 2021
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          Address: Ajmer bus stand

          I am coming from Meerut and i am at Ajmer bus stand and the ticket counter is not giving me the ticket of khariya though there is a bus stand at khariya both the ticket counter man and the bus conductor is not giving me the ticket
          Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
          Apr 02, 2021
          Updated by abhishekar           Bus number is RJ19PB3261

          Apr 02, 2021
          Updated by abhishekar           The ticket counter image who is not given me the ticket

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            B
            Bharat SINGARIYA
            Mar 28, 2021
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            Bus no Rj 14 pc 3999 AC gandhi rath bus from jaipur to agra, AC is not working/cooling and inside the bus everyone is feeling sweating.
            We are charged for this facility. We feel suffocating inside the bus.
            Date 28 mar 2021
            Please resolve the problem as earlier as possible.
            Thank you
            Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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              P
              Priya Choura
              Mar 27, 2021
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              मै बाडमेर सेे जोधपुर रोड वेज़ बस( 3263 ) से सफर कर रही हूं कडक्टर ने मेरे साथ समान को पहले ये कहकर डिगी में रखवा दिया कि इसको साथ रखने का एक व्यक्ति की टिकट जीतने रुपए लगेगा । फिर आगे चलकर उसका किराया मांगने लगे और मैंरे ना कहने पर बस से उतार ने लगे। मैने बहूत समझाया कि आपने ऐसा कहा लेकिन बस रुकवा दी। मेरे साथ बहुत बुरी तरह बात कर रहा था और नीचे उतारने की धमकी देने लगा। अकेली थी इसलिए मजबूर हो कर मेने रूपये दिये, जब बस चली। टिकट संख्या40376472. कृपया निवेदन है कि इस तरह के अनूचित व्यवहार और सामान को पहूचाई क्षति व अतिरिक्त किराये का भुगतान करवाये।
              Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                M
                Manishapoonia
                Mar 16, 2021
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                Address: Jhunjhunu

                Being a student i look forward to roadways buses with assurity that jhunjhunu depot buses will stop at my village stand i.e., poonia ka bas, but they rarely stops at our stand, please look into this matter our villagers are facing problem due to this
                Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                  Bheru97
                  Mar 15, 2021
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                  Address: Jaipur

                  Respected Sir,
                  I started my journey in RSRTC bus no. RJ14PE5248, from jaipur for Bhilwara.
                  It was normal till Ajmer but after while it became life harming journey for all o[censored]s.
                  Bus Driver was full of alcohol. We complained to Conductor. Instead of doing something he started shouting on us and abusing bad words.
                  The speed was abnormal.
                  I witnessed 5 times near death experiences..

                  Please do some serious action against driver and Conductor as well..
                  Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                    K
                    kalpeshvarma29
                    Feb 26, 2021
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                    Address: Ratangarh

                    Bus number RJ-19-GP-6495 is overcrowded and they issued ticket even after being overcrowded. Also they falsely gave information that seats will be provided once the bus departs. This is total exploitation of the passengers. The bus service provider is also very rude and reluctant to admit his mistakes. Their are multiple rules broken here. Hope to get proper response to the said event.
                    Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                      D
                      Decent Collection
                      Feb 23, 2021
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                      I was trying to book ticket on rsrtc online booking application on my android phone but the transaction failed. Money was deducted from my account but ticket was not booked. My transaction details are -
                      Booking date - 18th february 2021
                      Transaction date and time - 13th February 2021 17:33:23
                      Amount - 506.77 inr
                      Boarding point - Udaipur
                      Destination point - Ahmedabad
                      Bus type - Volvo AC seater

                      it has been more than a week now. According to website the refund was supposed to happen within 7 days but it's been more than a week.

                      I need refund of my money asap!!
                      Mar 31, 2021
                      Complaint marked as Resolved 
                      Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                      I today done this transaction on june 16, 2022 at 5.45pm . booked the ticket on rsrtc website. But didn't get the ticket booked plus money also deducted. I need refund.
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                        A
                        ask123
                        from Pune, Maharashtra
                        Feb 17, 2021
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                        Address: Alwar

                        I travelled from alwar to kushal garh on 15.2.2021 at 16.15 by rajasthan roadways bus no 9772.driver has allowed to sit passengers on bonnet. Conductor and driver were not in uniform and were very rude
                        Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                          L
                          Lukkyraj
                          Feb 2, 2021
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                          Address: Bharatpur depot

                          Dear Sir bus running from Bharatpur to Jaipur, than Stop bus Balaji for miles, according to rule 30 min for miles but he takes 1 hr when we talk to run, those behaviour very raudly ugly so pl. Consider my query and pl. Resolve
                          Bus no. Rj 29 PA 2361 Agra to Jaipur
                          5:40 pm to 1:00am,
                          Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                            M
                            Mohit dusad
                            Jan 1, 2021
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                            Address: Chomu bus stand officeasul

                            Chomu stand office bus staff is behaving very rood and mannerless.they don't do their work and always makes a excuse specially the lady employee on window. She always makes a excuse and don't work at all.
                            Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                              P
                              Panchratna singh jhala
                              from Delhi, Delhi
                              Dec 27, 2020
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                              Majority of passengers are not wearing masks even the bus conductor and driver are not wearing the masks, there is not sny kind of screening on the udaipur bus stand in particular udaipol, please consider this issue seriously and give strict orders to the staaf regarding this issue.
                              Thank you
                              Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                                K
                                karan samria
                                Dec 25, 2020
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                                Vehical number -RJ14PE5029
                                ticket number- 000058
                                date- 24/12/20
                                i was travelling from delhi to nimrana mod and after giving the prior information to the conductor about my bus stand where i have to reach he didn't stopped the bus at the proper bus stand and instead he stopped the bus 1km ahead to take the flyover at the nimrana mod.
                                i also called on the tollfree number given in the bus and after taking to the toll free number service the conductor didn't listen to us and behaved rudely and forced us to leave the bus 1km ahead of the proper bus stop.
                                Also there was no barricades on the way of the proper bus stand, the way to the bus stand was open and clear to be taken.
                                please take immediate required actions againsts the conductor and the bus driver.

                                my mobile number [protected]
                                email id- [protected]@gmail.com
                                let me updated of the actions which are taken.
                                Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                                  R
                                  Rohitjaipur
                                  from Delhi, Delhi
                                  Dec 21, 2020
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                                  I booked a bus ticket from Jaipur to Gangapur City from the official website of the cities, at 8.46 am, I got the confirmation with the bus number RJ 03 PA 2041. I reached the station before 15 minutes from boarding time, but the bus did not arrive even after waiting for one and a half hours. When I asked for information regarding booking to rsrtc durgapura booth and on online enquiry number, they could not give me any information. I am totally disappointed from this behavior of rsrtc.
                                  Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                                    V
                                    Vijay Kumar dangi
                                    Dec 20, 2020
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                                    Address: dingri th.sarada Dist. udaipur

                                    Mere gav me pichle 2 mahino se road ko khod kar chale gai he or koi dhayan hi nahi de raha he
                                    Logo ko swase lene me problam ho rahi he
                                    Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                                      S
                                      Sanket Goyal
                                      Dec 10, 2020
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                                      The bus conductor overload the passengers in bus in covid-19 time and when we say him not filled more passengers he could not listen bus no.RJ08 PA1227
                                      Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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                                        V
                                        vishalGunani
                                        Dec 7, 2020
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                                        Address: ajmer

                                        16 November Ajmer to Bhilwara ka ticket cancel hai 7 December tak mere pass refund Nahin Aaya Koi Karta Hun Kahate Hain aapko refund kar diya hai lekin Mere bank account na mere bolate donon Mein Nahin aaya hai
                                        Rajasthan State Road Transport Corporation [RSRTC] customer support has been notified about the posted complaint.
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