[Resolved] Rajdhani Express — Facilities of rajdhani express now & before
Hello 18-11-21 I’m travelling on swaran jayanti rajdhani express but The Rajdhani Express is not as fun and comfortable as before I traveled on rajdhani express. because can’t included food on ticket fare. Can’t give pillows, blankets but given in the previous train of rajdhani express. not given even water bottle but When i was traveled on Rajdhani Express last time same fare ac three tier Then everything was included in the ticket fair. Food, blankets, pillows and on windows curtains in Rajdhani Express.but Previous rajdhani express is very good Than before. At present Rajdhani Express does not provide any facilities at all and the ticket fare is also very high and ifeel i’m not traveled on rajdhani express ifeel I’m travelling on second class ac coach So we are requested to swaran jayanti rajdhani express train to provide the same service Like the previous Rajdhani Express. Please improve rajdhani express train. and rajdhani express is best in previous time but not now.
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Nov 23, 2021Complaint marked as Resolved
You can travel on e-ticket sent on SMS or take a Virtual Reservation Message (VRM) along with any one of the prescribed ID in original. Please do not print the ERS unless extremely necessary. This Ticket will be valid with an ID proof in original. Please carry original identity proof. If found traveling without original ID proof, passenger will be treated as without ticket and charged as per extent Railway Rules. 2. E-Ticket cancellation is permitted through your respective agents only. The customer/passenger should share the Refund OTP with the agent who booked/cancelled the ticket, for getting the cancellation refund amount. 3. Fully Waitlisted E-ticket is invalid for travel if it remains fully waitlisted after preparation of chart and the refund of the booking amount shall be credited to the account used for payment for booking of the ticket. Passengers travelling on a fully waitlisted e ticket will be treated as Ticketless. 4. Valid IDs to be presented during train journey by one of the passenger booked on an e-ticket :- Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card issued by Central / State Govt / Public Sector Undertakings of State / Central Government, District Administrations, Municipal bodies and Panchayat Administrations which are having serial number / Student Identity Card with photograph issued by recognized School or College for their students / Nationalized Bank Passbook with photograph /Credit Cards issued by Banks with laminated photograph/Unique Identification Card "Aadhaar", m-Aadhaar, e-Aadhaar. /Passenger showing the Aadhaar/Driving Licence from the"Issued Document" section by logging into his/her DigiLocker account considered as valid proof of identity. (Documents uploaded by the user i.e. the document in "Uploaded Document" section will not be considered as a valid proof of identity). 5. Service Accounting Code(SAC) 996411: Local land transport services of passengers by railways for distance up to 150 KMs Service Accounting code (SAC) 996416: Sightseeing transportation services by railways for Tourist Ticket Service Accounting code (SAC) 996421:Long distance transport services of passengers through rail network by Railways for distance beyond 150 KMs. 6. While booking this ticket, you have agreed of having read the Health Protocol of Destination State of your travel. You are again advised to clearly read the Health Protocol advisory of destination state before start of your travel and follow them properly PNR No : 6358309233 Train No. & Name: 02311/NETAJI EXP SPL Quota: General Transaction ID: 100002997048079 Date of Booking: 29/10/2021 10:47AM Class: SL From: DELHI [DLI] Date of Journey: 10/11/2021 To : KALKA [KLK] Boarding : DELHI [DLI] Date of Boarding: 10/11/2021 Scheduled Departure: 10/11/2021 21:10* Resv Upto: KALKA [KLK] Scheduled Arrival: 11/11/2021 03:00* Adult: 3 Child: 0 Passenger Mobile Number: 9327049837 ATAS Opted : No Distance: 267 Passenger Address: NEAR STATION133302HARYANAPanchkulaKalka S.O FARE DETAILS: 1 2 3 4 5 6 Ticket fare ** 570.00 Five Hundreds Seventy Only Convenience Fee (Incl. of GST) # 17.70 Seventeen and Seventy Paise Only Agent Service Charge# 20.00 Twenty Only PG Charge (Incl. of GST) 4.41 Four and Forty One Paise Only Insurance Amount (Incl. of GST) 1.47 One and Forty Seven Paise Only Total (all inclusive) 613.58 Six Hundreds Thirteen and Fifty Eight Paise Only # Services Charges per e - ticket irrespective of number of passengers on the ticket. Satark Bharat, Samriddh Bharat (Vigilant India, Prosperous India) PASSENGER DETAILS: S.No. 1 2 3 Name Age Sex M F M Concession Code BookingStatus CurrentStatus A A MALVANIA 55 Blank S11/16/CNF/CNF// S11/16/CNF/CNF// M A MALVANIA 50 Blank S11/56/CNF/CNF// S11/56/CNF/CNF// N A MALVANIA 20 Blank S11/6/CNF/CNF// S11/6/CNF/CNF// Place of Supply :DELHI [DLI] Ticket Printing Time :29/10/2021 10:47AM Are you aware that 43% of your fare is borne by the common man? Show your support and help India become corruption free. GO to http://pledge.cvc.nic.in and get a certificate from Central Vigilance Commission PRINCIPLE SERVICE PROVIDER DETAILS: Principle Agent : GI Technology(Hermes) Corporate Name : M/S BHAVNA MOBILE(INBHU039000000) Agent Name: ABHISHEK SHAH E-mail ID: [email protected] Contact No. 9879358723 ADDRESS: NR.ICE FACTORY, HIGH COURT ROAD BHAVNAGAR, -364001 Important: 1. For details, rules and Term and conditions of E-ticketing services, please visit www.irctc.co.in. 2. * New Time Table is effective from 01 Oct 2016. Departure time and Arrival Time printed on this ERS/VRM is liable to change. Please Check correct departure, arrival from Railway Station Enquiry, Dial 139 or SMS RAIL to 139 3. Refund of this ticket will be applicable as per refund rules for IRCTC trains. Refund Rules have been uploaded on www.irctc.co.in. 4. Only IRCTC authorized agents are permitted to book reserved rail e-tickets to the customer. 5. Customer/passenger should ensure that his or her mobile number is correctly entered by the agent, at the time of booking reserved rail e-tickets through agent. 6. E-ticket cancellations are permitted through respective agent website only. The customer/passenger should share the OTP with the agent who booked/cancelled the ticket, for getting the cancellation refund amount. 7. The accommodation booked is not transferable and is valid only if the ORIGINAL ID card prescribed is presented during the journey. The ERS/VRM/MRM along with valid id card of any one the passenger booked on e-ticket proof in original would be verified by TTE with the name and PNR on the chart. If the Passenger fail to produced/displ ay ERS/VRM due to any eventuality(loss, damaged mobile/laptop etc.) but has the prescribed original proof of identity, a penalty of Rs.50/ - per ticket as applicable to such cases will be levied. The ticket checking s taff on board/off board will give excess fare ticket for the same. 8. E-ticket cancellations are permitted through respective agent website only. 9. PNRs having FULLY waitlisted status will be dropped and the names of the passengers on such tickets will not appear on the ch art. They are not allowed to board the train. H owever the names of PARTIALLY waitlisted/confirmed ticket passengers will appear in the chart. 10. Obtain certificate from the TTE /Conductor in case of (a) PARTIALLY waitlisted e -ticket when LESS NO. OF PASSENGERS travel, (b) A.C.FAILURE, (c) TRAVEL IN LOWER CLASS. This original certificate must be sent to GGM (IT), IRCTC, Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi -110055 after filing TDR online within prescribed time for claiming refund. 11. In case of partially waitlisted ticket, TDR should be filed online within prescribed time in case NO PASSENGER is travelling for processing of refund as per refund rules for
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