Rajdhani Express Complaints & Reviews
Not giving food
| Address: rajdhani express |
Not provided food
Helpful
Found this helpful?
Write a comment
Post your Comment
Blocked exit doors, unhygienic toilets and hand wash sinks
I travelled from Delhi to Bangalore on Rajdhani express on 1st April, I was worried that the exit doors were blocked with bags, cycle etc, the train did not had proper Housekeeper, garbage everywhere, toilets were not cleaned for the whole trip, it was stinking smell, after paying some much fare, Railways lacked basic hygiene and sanitation, Food was plated near the toilets, with stinking smell, the irctc catering staff handles food in an unhygienic condition, they throw left over food on the tracks. Trains like Rajdhani express should have proper maintenance and operations. If there is not place for food to serve they should not serve. Very bad experience. Will never travel again.
Helpful
Found this helpful?
Write a comment
Post your Comment
Very poor service
Very poor quality food ... Services not gud .. always late ... Very much disappointed
Helpful
Found this helpful?
Write a comment
Post your Comment
Disgusting behaviour of staff
PNR number: [protected],
Train number: 12424,
Date of Journey: 01, 01, 2023
Berth number: B5, 7
The staff didn’t provided bedsheets and blanket whole night, I was shivering in the cold whole night, when I asked he told I’m not your servant, do what you can do, humiliated me as well, even my food was added which was also not provided whole journey, till now I’m in train, train is also late by 7 hours, and I’m suffering badly in between this kind of staff, Kindly look into this matter, attendant staff of this coach should be provided separate training to behave properly with handicapped passengers
Train number: 12424,
Date of Journey: 01, 01, 2023
Berth number: B5, 7
The staff didn’t provided bedsheets and blanket whole night, I was shivering in the cold whole night, when I asked he told I’m not your servant, do what you can do, humiliated me as well, even my food was added which was also not provided whole journey, till now I’m in train, train is also late by 7 hours, and I’m suffering badly in between this kind of staff, Kindly look into this matter, attendant staff of this coach should be provided separate training to behave properly with handicapped passengers
Helpful
Found this helpful?
Write a comment
Post your Comment
Food not provided
Food is not provided in train no 12426 and my pnr no is [protected], inspite of showing ticket they didn't provide me my booked meal
Helpful
Found this helpful?
Write a comment
Post your Comment
Food not provided
I am travelling pathankot cantt to new delhi from jammu rajdhani train no12426 and my pnr no is [protected], train staff is refusing to provide me the meal, very bad behavior, I also showed my ticket but they said food only available from jammu boarding station
Helpful
Found this helpful?
Write a comment
Post your Comment
Regarding the food
26.07.2022 @ 9:16pm
Food is not at served for seat no 51 50 49 at B10 and upon asking them, they told us that the food is already finished.
We don't know when they are going serve or not serve. No body knows about the reasons for the same
It looks fishy. Totally disappointed about this even when we are paid for the same
Food is not at served for seat no 51 50 49 at B10 and upon asking them, they told us that the food is already finished.
We don't know when they are going serve or not serve. No body knows about the reasons for the same
It looks fishy. Totally disappointed about this even when we are paid for the same
Helpful
Found this helpful?
Write a comment
Post your Comment
Resolved
Resolved
Rude behaviour of pantry staff-Train no.-22824
I was boarding today for Cuttack station train number-22824 at Netaji Subhash Chandra Bose Junction, Gomoh with my wife
Then the pantry staff provided breakfast to us and lunch and after that he asked for money, the total bill was 600 rupees but he forcefully asked for a tip of 700 rupees (600 meal charges plus tip of Rs100 forcefully). When I refused to give Rs 100, he is angry at me for forcibly tipping and continue arguing for tip then i gave 50 rupees.
You are requested to look into this matter seriously so that no passenger is harassed by pantry staff.
Then the pantry staff provided breakfast to us and lunch and after that he asked for money, the total bill was 600 rupees but he forcefully asked for a tip of 700 rupees (600 meal charges plus tip of Rs100 forcefully). When I refused to give Rs 100, he is angry at me for forcibly tipping and continue arguing for tip then i gave 50 rupees.
You are requested to look into this matter seriously so that no passenger is harassed by pantry staff.
Jul 22, 2022
Complaint marked as Resolved Thank you.
Helpful
Found this helpful?
Write a comment
Post your Comment
Food not supply at dinner time
| Address: 100 C Karaya Road, Kolkata-700019 |
PNR-[protected]
Trn:12302
Dt:28-06-22
Frm CNB to HWH
Cls:3A
P1-B2, 41
My Name Sk Amber Razaa.
After several request to 2 staff they didnt hear and not provide food.
They kept me hungry only water bottle given at 9.35pm
Trn:12302
Dt:28-06-22
Frm CNB to HWH
Cls:3A
P1-B2, 41
My Name Sk Amber Razaa.
After several request to 2 staff they didnt hear and not provide food.
They kept me hungry only water bottle given at 9.35pm
Helpful
Found this helpful?
Write a comment
Post your Comment
Food not provided during journey in train no. 1232
Pls forward my details below as food was not provided during my journey by pantry services. I have paid again for my food during journey
PNR-[protected]
Trn:12302
Dt:08-06-22
Frm CNB to DHN
Cls:3A
P1-B3, 30
P2-B3, 32
P3-B3, 24
Chart Prepared
For Enquiry/Complaint/Assistance, please dial 139
Indian Railway
Regards
Jaydeep
PNR-[protected]
Trn:12302
Dt:08-06-22
Frm CNB to DHN
Cls:3A
P1-B3, 30
P2-B3, 32
P3-B3, 24
Chart Prepared
For Enquiry/Complaint/Assistance, please dial 139
Indian Railway
Regards
Jaydeep
Helpful
Found this helpful?
Write a comment
Post your Comment
Blanket
| Address: surat |
Blanket not provide
Helpful
Found this helpful?
Write a comment
Post your Comment
Tc not behaving good
| Address: Ahmedabad to delhi rajdhani express |
I have booked 5 seats for traveling from delhi to Ahmedabad as one of my brother could not come so we are travelled 4 persons but as we have paid the full amount in rajdhani ahmedabad to delhi the tc was behaving rude and giving the seat to other person that’s not fair inhalf as we have paid we can use the seat please call me [protected]
Helpful
Found this helpful?
Write a comment
Post your Comment
Train is extremely late
Dear team,
I am extremely disappointed with the fact that Sealdah Rajdhani from new delhi to Gaya was supposed to left at 4.30 pm on 6 December 22 but it left at 6.30pm and still couldn't reach gaya at time.
There is no information about anything in train. Train stopped at anugrah narayan road for more than 2 hrs and no information shared for this. We are working people and it's truly very dissatisfied. Disgusting services. Every time Rajdhani is late, no matter where I am travelling to.
I am extremely disappointed with the fact that Sealdah Rajdhani from new delhi to Gaya was supposed to left at 4.30 pm on 6 December 22 but it left at 6.30pm and still couldn't reach gaya at time.
There is no information about anything in train. Train stopped at anugrah narayan road for more than 2 hrs and no information shared for this. We are working people and it's truly very dissatisfied. Disgusting services. Every time Rajdhani is late, no matter where I am travelling to.
Helpful
Found this helpful?
Write a comment
Post your Comment
Rajdhani express berth complain
I had mail to Mr Suresh prabhu about this issue but there is no response... I was travelling in Rajdhani express bangluru to Hyderabad with my mother and brother.. In hyderabad, , there was a surgery of my mother.. Our coach was A/3..berth no.. B.. 9/25/26/27..in train there were so many cockroach roaming here and there. I was on upper berth no.. 27..that was eaten by rats.. There were big holes.. Too mush smelly.. There were big black spots on a big area, , no space for laydown.. Somehow i adjust in very little space.. Couldn't sleep.. Too much rat smell couldn't breath.. Feel like vomit.. Its pathetic. Never recommend this train to anyone for long distance travel.. We are paying for worst.. It's Rajdhani Express.. I always travel delhi to lko in third ac but never see so unhygienic train.. It's disgusting..
Dec 27, 2021
Updated by Shrusingh Kindly response to my complain
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Post your Comment
Resolved
Resolved
Facilities of rajdhani express now & before
| Address: Delhi |
| Website: www.consumercomplaints.in/new_complaint |
Hello 18-11-21 I’m travelling on swaran jayanti rajdhani express but The Rajdhani Express is not as fun and comfortable as before I traveled on rajdhani express. because can’t included food on ticket fare. Can’t give pillows, blankets but given in the previous train of rajdhani express. not given even water bottle but When i was traveled on Rajdhani Express last time same fare ac three tier Then everything was included in the ticket fair. Food, blankets, pillows and on windows curtains in Rajdhani Express.but Previous rajdhani express is very good Than before. At present Rajdhani Express does not provide any facilities at all and the ticket fare is also very high and ifeel i’m not traveled on rajdhani express ifeel I’m travelling on second class ac coach So we are requested to swaran jayanti rajdhani express train to provide the same service Like the previous Rajdhani Express. Please improve rajdhani express train. and rajdhani express is best in previous time but not now.
Nov 23, 2021
Complaint marked as Resolved You can travel on e-ticket sent on SMS or take a Virtual Reservation Message (VRM) along with any one of the prescribed ID in original. Please do not print the ERS unless extremely necessary. This Ticket will be valid with an ID proof in original. Please carry original identity proof. If found traveling without original ID proof, passenger will be treated as without ticket and charged as per extent Railway Rules.
2. E-Ticket cancellation is permitted through your respective agents only. The customer/passenger should share the Refund OTP with the agent who booked/cancelled the ticket, for getting the cancellation refund amount.
3. Fully Waitlisted E-ticket is invalid for travel if it remains fully waitlisted after preparation of chart and the refund of the booking amount shall be credited to the account used for payment for booking of the ticket. Passengers travelling on a fully waitlisted e ticket will be treated as Ticketless.
4. Valid IDs to be presented during train journey by one of the passenger booked on an e-ticket :- Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card issued by Central / State Govt / Public Sector Undertakings of State / Central Government, District Administrations, Municipal bodies and Panchayat Administrations which are having serial number / Student Identity Card with photograph issued by recognized School or College for their students / Nationalized Bank Passbook with photograph /Credit Cards issued by Banks with laminated photograph/Unique Identification Card "Aadhaar", m-Aadhaar, e-Aadhaar. /Passenger showing the Aadhaar/Driving Licence from the"Issued Document" section by logging into his/her DigiLocker account considered as valid proof of identity. (Documents uploaded by the user i.e. the document in "Uploaded Document" section will not be considered as a valid proof of identity).
5. Service Accounting Code(SAC) 996411: Local land transport services of passengers by railways for distance up to 150 KMs Service Accounting code (SAC) 996416: Sightseeing transportation services by railways for Tourist Ticket Service Accounting code (SAC) 996421:Long distance transport services of passengers through rail network by Railways for distance beyond 150 KMs.
6. While booking this ticket, you have agreed of having read the Health Protocol of Destination State of your travel. You are again advised to clearly read the Health Protocol advisory of destination state before start of your travel and follow them properly
PNR No : 6358309233
Train No. & Name: 02311/NETAJI EXP SPL
Quota: General
Transaction ID: 100002997048079 Date of Booking: 29/10/2021 10:47AM Class: SL
From: DELHI [DLI]
Date of Journey: 10/11/2021
To : KALKA [KLK]
Boarding : DELHI [DLI] Date of Boarding: 10/11/2021 Scheduled Departure: 10/11/2021 21:10*
Resv Upto: KALKA [KLK]
Scheduled Arrival: 11/11/2021 03:00*
Adult: 3 Child: 0
Passenger Mobile Number: 9327049837
ATAS Opted : No
Distance: 267
Passenger Address: NEAR STATION133302HARYANAPanchkulaKalka S.O
FARE DETAILS:
1 2 3 4 5 6
Ticket fare **
570.00
Five Hundreds Seventy Only
Convenience Fee (Incl. of GST) #
17.70
Seventeen and Seventy Paise Only
Agent Service Charge#
20.00
Twenty Only
PG Charge (Incl. of GST)
4.41
Four and Forty One Paise Only
Insurance Amount (Incl. of GST)
1.47
One and Forty Seven Paise Only
Total (all inclusive)
613.58
Six Hundreds Thirteen and Fifty Eight Paise Only
# Services Charges per e - ticket irrespective of number of passengers on the ticket.
Satark Bharat, Samriddh Bharat (Vigilant India, Prosperous India)
PASSENGER DETAILS:
S.No.
1 2 3
Name
Age
Sex
M F M
Concession Code
BookingStatus
CurrentStatus
A A MALVANIA
55
Blank
S11/16/CNF/CNF//
S11/16/CNF/CNF//
M A MALVANIA
50
Blank
S11/56/CNF/CNF//
S11/56/CNF/CNF//
N A MALVANIA
20
Blank
S11/6/CNF/CNF//
S11/6/CNF/CNF//
Place of Supply :DELHI [DLI]
Ticket Printing Time :29/10/2021 10:47AM
Are you aware that 43% of your fare is borne by the common man?
Show your support and help India become corruption free. GO to http://pledge.cvc.nic.in and get a certificate from Central Vigilance Commission PRINCIPLE SERVICE PROVIDER DETAILS:
Principle Agent : GI Technology(Hermes) Corporate Name : M/S BHAVNA MOBILE(INBHU039000000)
Agent Name: ABHISHEK SHAH
E-mail ID: [email protected]
Contact No. 9879358723
ADDRESS: NR.ICE FACTORY, HIGH COURT ROAD BHAVNAGAR, -364001
Important:
1. For details, rules and Term and conditions of E-ticketing services, please visit www.irctc.co.in.
2. * New Time Table is effective from 01 Oct 2016. Departure time and Arrival Time printed on this ERS/VRM is liable to change. Please Check correct departure, arrival from
Railway Station Enquiry, Dial 139 or SMS RAIL to 139
3. Refund of this ticket will be applicable as per refund rules for IRCTC trains. Refund Rules have been uploaded on www.irctc.co.in.
4. Only IRCTC authorized agents are permitted to book reserved rail e-tickets to the customer.
5. Customer/passenger should ensure that his or her mobile number is correctly entered by the agent, at the time of booking reserved rail e-tickets through agent.
6. E-ticket cancellations are permitted through respective agent website only. The customer/passenger should share the OTP with the agent who booked/cancelled the ticket, for
getting the cancellation refund amount.
7. The accommodation booked is not transferable and is valid only if the ORIGINAL ID card prescribed is presented during the journey. The ERS/VRM/MRM along with valid id
card of any one the passenger booked on e-ticket proof in original would be verified by TTE with the name and PNR on the chart. If the Passenger fail to produced/displ ay ERS/VRM due to any eventuality(loss, damaged mobile/laptop etc.) but has the prescribed original proof of identity, a penalty of Rs.50/ - per ticket as applicable to such cases will be levied. The ticket checking s taff on board/off board will give excess fare ticket for the same.
8. E-ticket cancellations are permitted through respective agent website only.
9. PNRs having FULLY waitlisted status will be dropped and the names of the passengers on such tickets will not appear on the ch art. They are not allowed to board the train. H
owever the names of PARTIALLY waitlisted/confirmed ticket passengers will appear in the chart.
10. Obtain certificate from the TTE /Conductor in case of (a) PARTIALLY waitlisted e -ticket when LESS NO. OF PASSENGERS travel, (b) A.C.FAILURE, (c) TRAVEL IN LOWER
CLASS. This original certificate must be sent to GGM (IT), IRCTC, Internet Ticketing Centre, IRCA Building, State Entry Road, New Delhi -110055 after filing TDR online within
prescribed time for claiming refund.
11. In case of partially waitlisted ticket, TDR should be filed online within prescribed time in case NO PASSENGER is travelling for processing of refund as per refund rules for
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Post your Comment
No hygiene maintained full of dirty
Train no 02504
A2 coach full of durty an no covid protocol maintained
A2 coach full of durty an no covid protocol maintained
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Post your Comment
unavailability of blanket and drinking water
I boarded rajdhani 12453 from garhwa road at 12:25 a. M. And after boarding i saw no bedsheet available on my seat neither i got bottle of water, as i caught the train in hurry. I waited for almost 2 hours but i didn't see any attended passing by. I got down from upper berth in search of coach attendant but they all were sleeping. I tried waking up one of the attendant, initially he didn't even bothered to listen to my problems, he was doing some i approach gestures and pretending to be in sleep. I felt very awkward. Then he passed me bunch of key and told me to take out bedsheets and other utilities by myself from the almirah and water bottle is something i am still waiting for. Pathetic service
Helpful
Found this helpful?
Write a comment
Post your Comment
regarding staff and pest control
| Address: Vrs Citadel, Flat No 204, Varthur,, S/o Anjanayalu, Belegere Road, 560087 |
I have reached bangalore today morning
Pnr-[protected], trn:22692, dt:[protected], frm gtl to sbc, cls:3a, p1-b3, 64
When i just boarded the train i have tried to contact catering staff on duty to request for a bottle of water, he pretend sleeping so hard literally refusing to listen. I had to request ticket checking staff to sort the issue. I have noticed mice running between my legs.
Early morning a lady passenger requested a cup of tea for which he just ignored and rushed away, expecting himself getting rid of the passengers in the upcoming destination. Further i have found apparently a uniformed housekeeping guy requesting all pssengers for tips.
Please check with the attitudes of staff, housekeeping and pest control
Pnr-[protected], trn:22692, dt:[protected], frm gtl to sbc, cls:3a, p1-b3, 64
When i just boarded the train i have tried to contact catering staff on duty to request for a bottle of water, he pretend sleeping so hard literally refusing to listen. I had to request ticket checking staff to sort the issue. I have noticed mice running between my legs.
Early morning a lady passenger requested a cup of tea for which he just ignored and rushed away, expecting himself getting rid of the passengers in the upcoming destination. Further i have found apparently a uniformed housekeeping guy requesting all pssengers for tips.
Please check with the attitudes of staff, housekeeping and pest control
Helpful
Found this helpful?
Write a comment
Post your Comment
quality of food in nzm-sc rajdhani
| Address: Rangareddy, Andhra Pradesh, 500072 |
Hi i am vamsi nithin traveling from nzm to sc in 12438 rajdhani express the quality of the food provided is worse and the attendants are not even considering the complaint. They are behaving very ignorantly and we have asked for the manager of the food supply he is reluctant to listen the complaint.
The cost of the food they are providing is not even half of the food cost they are charging from the passengers.
Please look into the matter
The cost of the food they are providing is not even half of the food cost they are charging from the passengers.
Please look into the matter
Helpful
Found this helpful?
Write a comment
Post your Comment
worst food quality
| Website: www.irctc.co.in |
I am travelling from hazrat nizamuddin to bangalore city in train number 22692 rajdhani express on 08 feb 2019 departure from nzm. The quality of food served during journey is worst especially the dinner which we got on 08 feb from delhi base kitchen and even the next day's breakfast was not prepared good, the lunch was provided by sri sai enterprises, base kitchen nagpur whose food quantity was less as per the prescribed quantity by irctc and we dint got the soup, bread sticks and butter chiplet also during the whole journey. But as per menu of irctc soup and etc should be served before every lunch/dinner.
When a passenger is paying for the food and if he is not getting a good quality and quantity food. Please do the needful to not to happen this type in future
When a passenger is paying for the food and if he is not getting a good quality and quantity food. Please do the needful to not to happen this type in future
Helpful
Found this helpful?
Write a comment
Post your Comment
serving staffs are demanding tip
Pnr:[protected]
Train attendent, cleaning staff, food serving staff all r demanding tip, i'm travelling in rajdhani all time this is increasing day by day.. Plz look forward this activity is irritating th passenger we are giving much money to travel in rajdhani and 500 rupees will be giving as tip... Plz look forward for the issue. Started my journey frm kollam to h nizzamudeen on date 21 dec reached delhi on 23 dec, this thing is happening all the time but increasing day by day.
Train attendent, cleaning staff, food serving staff all r demanding tip, i'm travelling in rajdhani all time this is increasing day by day.. Plz look forward this activity is irritating th passenger we are giving much money to travel in rajdhani and 500 rupees will be giving as tip... Plz look forward for the issue. Started my journey frm kollam to h nizzamudeen on date 21 dec reached delhi on 23 dec, this thing is happening all the time but increasing day by day.
Helpful
Found this helpful?
Write a comment
Post your Comment
not getting food in train no 12433
I was traveling with one of my colleague on 17.12.2018 in pnr no [protected] in train no 12433. I have boarded train from gwalior jn to agra cantt. Though i had paid for food but it was not served during my travel. We made request to catering staff but they didn't listened. This was the worst experience i ever had in rajdhani. The catering staff intentionally doing this to sell out the same to others.
Helpful
Found this helpful?
Write a comment
Post your Comment
dinner and breakfast is worse
| Address: New Delhi, Delhi, 110092 |
I am traveling from nagpur to new delhi in rajdhani express having pnr no [protected]. I have not seen such worst facilities in rajdhani dinner was bad as there is no paneer sabji no ice cream and break was ohh i can’t explain bread with poha and one nimbu pani that’s all, staff is not listening anything, dirty toilets worst rajdhani i have ever seen
View replies
The quality and quantity of food served in rajdhani trains is so bad that it's a shame on the part of irctc and railways. The quality of rice and sabji is worse than even the roadside thelawala, who serve a meal in RS 20/-. I am attaching photographs of the food served on 12423 Rajdhani on 11/11/2018.
Reply
Helpful
Found this helpful?
1 Comment
Post your Comment
bedding not received
| Address: Dibrugarh, Assam, 786001 |
Train No.12424, date of Journey 06.07.18..train departured from Guwahati station at 8.30pm. I have not received bedding till 9.15pm after several remainders. We are 3 passengers with 2 infants along. Our ticket no. is 19, 21, 23 Class A1. I have captured video of lying bedding which was left by previous pessengers which is enclosed below. Kindly take action against this as name of Rajdhani Express is going down day by day.
+1 videos
View replies
I am traveling to Rajdhani Express ( New Delhi to Sealdah) train no.-12314 in 3tier AC coach, B3 on 2nd November, 2018 but AC is not working from 11 pm.I am sweating now and waking up from sleep.
Please do the needful.
Please do the needful.
Helpful
Found this helpful?
1 Comment
Post your Comment
very bad experience
| Address: New Delhi, Delhi, 110017 |
We traveled by rajdhani train from mumbai to delhi
(Train number: 09003, pnr - : [protected]; 29th may 2018).
It was such a horrible experience of travelling by rajdhani that i can never forget. The coaches were old, not well cleaned, toilets were stinking right from the start of the journey, bedding was dirty and stinking, catering staff was rude, train was delayed by 1.5 hrs at arrival.
This never felt like journey by premium train to us. Kindly refund our money asap.
(Train number: 09003, pnr - : [protected]; 29th may 2018).
It was such a horrible experience of travelling by rajdhani that i can never forget. The coaches were old, not well cleaned, toilets were stinking right from the start of the journey, bedding was dirty and stinking, catering staff was rude, train was delayed by 1.5 hrs at arrival.
This never felt like journey by premium train to us. Kindly refund our money asap.
View replies
Travelling in 2ac and experiencing rats and cockroaches on seats!! Immediate steps should be taken as we are paying and getting worst!!
Helpful
Found this helpful?
1 Comment
Post your Comment
fw: b1 coach water and ac problem..no water full coach and coach fully damaged condition
| Address: 560016 |
I am traveling in 22692 rajdhani boarded from agra railway station in coach B1. This coach is absolutely not of rajdhani standard. It's a very old coach having worst washrooms. Although good washrooms are never expected from Indian railway, even then for a journey of more than32 hrs at least basic facilities are expected. Flush is not working properly. Stands, taps and soap dispenser are broken. And the worst thing is hawkers were allowed in coach at station, that I never seen in any rajdhani. Traveling in Bangalore rajdhani is horrible. Very upset with railway services in rajdhani. Hope some actions towards customer satisfaction. Also such old coaches should not be used in at least rajdhani express.
View replies
Sir
I was traveling from Dhanbad to new delhi by sealdah rajdhani.train number 12313.sir i was in midlle birth seat no 50 .and the seat was making too much noise...so that i can't sleep a minute for whole night..plz solve this issue ...
I was traveling from Dhanbad to new delhi by sealdah rajdhani.train number 12313.sir i was in midlle birth seat no 50 .and the seat was making too much noise...so that i can't sleep a minute for whole night..plz solve this issue ...
Vikicoudhary's reply, Aug 26, 2018
The behaviour of TTE and food caterer was very bad...when I asked the TTE for complaint register .He directly refused me ...
Helpful
Found this helpful?
1 Comment
Post your Comment
kolkata rajdhani catering complaints
| Website: Irctc |
Travelled by kolkata rajdhani on 24 february 2018... When the morning breakfast was served there were many missing items from menu... Tea was not served... No vada with upmav as the menu says... Had asked for the complaint register... From then they started avoiding us... We kept on asking for the register but was not provided till we reached kolkata... Was travelling by coach a3 seat number one... Wishing for a corruption free india... Have see many times the rail never from the coaches going directly to street vender...
View replies
My mother is traveling in agartala rajdhani express. Train no 20502 in AC coach A2. The train started from Anand Vihar railway station on 6th June. On 7th June afternoon the AC stopped working. Why do we pay then if we need to travel in this situation.
Helpful
Found this helpful?
1 Comment
Post your Comment
food
Very bad experience with rajdhani express... Worst dood ever... Roti fast, sabji oily..., worst soup... Must increase food quality... Very worst but better than sathabdi express.. Food can be improved by giving amul product, food quality bread... The most important thing is using of compulsory giving food there should be allowance for customer for selecting taking food or not.. Taking...
View replies
The lunch and dinner provided in Rajdhani Express (12433) was very worst... In addition, catering staffs demanding hundred of rupees tips... Very pathetic
Helpful
Found this helpful?
1 Comment
Post your Comment
provision of quality food and supply of water
| Address: Bangalore, Karnataka |
1. Sir/madam i am traivelling by rajdhani exp no 22691 sbc to ngp in ac ii birth no 39 vide pnr no.[protected] and experienced the supply of food plase pay attention the followings:
(A) quality of food is not being sipplied as per the latest
Meenu
(B) supplier boys are knowngly missing the items like
Pickels, salt etc.
2 bmoreover as per human requirement of water is to be drinked within the 24 [protected]@min5-10 ltr is being not supplied even as per the need of paassengers.
3. Kinfly acknowledge thanks
Mool chand saini
Passenger
(A) quality of food is not being sipplied as per the latest
Meenu
(B) supplier boys are knowngly missing the items like
Pickels, salt etc.
2 bmoreover as per human requirement of water is to be drinked within the 24 [protected]@min5-10 ltr is being not supplied even as per the need of paassengers.
3. Kinfly acknowledge thanks
Mool chand saini
Passenger
Helpful
Found this helpful?
Write a comment
Post your Comment
pathetic food quality
I am currently travelling from jammu to new delhi in train no 12426 with my family. I want to complain about the quality of food that we got for dinner.
Dal was nothing more than coloured water.
Paneer quality was also very poor.
Looks like it would have been better if we would have carried food from home.
We were in the same train 3 days back when we were given a similar kind of food. When we raised this point to the manager, he started giving us alternatives like if the curd is not good we can add sugar to it, as if its customer's botheration.
I would prefer no food rather than such tasteless unhygenic food even after paying so much for the overpriced rajdhani express
Dal was nothing more than coloured water.
Paneer quality was also very poor.
Looks like it would have been better if we would have carried food from home.
We were in the same train 3 days back when we were given a similar kind of food. When we raised this point to the manager, he started giving us alternatives like if the curd is not good we can add sugar to it, as if its customer's botheration.
I would prefer no food rather than such tasteless unhygenic food even after paying so much for the overpriced rajdhani express
View replies
Our journey from SSPN to Secunderabad on[protected], a paid ticket with VEGETARIAN FOOD was not given any food or breakfast. Can you give us your RULE POSITION on this type of ticket and food facility in a JOURNEY by RAJDHANI EXPRESS from SSPN to SECUNDERABAD, where they have collected MONEY for the FOOD PART on the TICKET.
Helpful
Found this helpful?
1 Comment
Post your Comment
Rajdhani Express Recent Comments
- Bad service, unhygienic bathroom water logged. and sticking.
I am traveling in Delhi Dibrugarh Rajdhani...
1 - Rajdhani express berth complain
I had mail to Mr Suresh prabhu about this...1 - Facilities of rajdhani express now & before
Hello 18-11-21 I’m travelling on swaran...2 - very bad experience
We traveled by rajdhani train from mumbai...1 - bedding not received
Train No.12424, date of Journey 06.07.18..train...1