Rajdhani / Yamuna Power [Bses] — amount debited inspite of payment failure

Address:New Delhi, Delhi, 110064

I have paid electricity bill of bses rajdhani power limited through online using upi mode of transaction on 09/09/2018. The amount is debited from my account but the payment has failed and i got the payment failed receipt. I got notified from my bank that the amount is transferred to the beneficiary with reference number[protected]. Please check and refund my money immediately.
The ca number is[protected]
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Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.
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Not receiving bses bills since July 2018 for CA no[protected]
VKMathur

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    Rajdhani / Yamuna Power [BSES ] Phone
    +91 11 3009 9999
    Rajdhani / Yamuna Power [BSES ] Address
    Substation Bldng, Near Town Hall, New Delhi, India - 110006
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