Rajdhani / Yamuna Power [Bses] — False claim meter tampering

Few of bses Rajdhani officials visited my residence on January 31st, 2023, to relocate the electricity meter from inside the house to outside. Unfortunately, during the shifting process, bses personnel accidentally broke the meter. In their attempt to fix it, they resorted to using fevikwik. When we raised our objections, they ultimately arranged for and installed a new meter on the same day, January 31st, 2023. To verify this, I urge you to check the current meter installation date, as your claim states a meter removal date of February 12th, 2023, which is completely inaccurate. The meter was forcibly removed and broken by your officials only, and several parts of the broken meter are still present on the wall.
"After this, one day, four to five people suddenly came home in the month of May and started video recording the entire house. When asked, they explained that it was a case of meter tampering under investigation. We informed them about the whole incident. Meanwhile, the meter relocation work was being carried out in the entire street, which you can verify. The entire matter is very clear: the BSES personnel broke the meter and replaced it on the same day. However, despite this, we received a fine of Rs 84, 000, which is completely unjust."

Whereas, during the meter replacement, the supervisor named Sunil was present and he provided us with the new meter. On the same day, he assured us that the fault lies with BSES and advised us not to worry. After that, we had no further communication until May, and even now, there has been no communication. I only received a fine letter through post.
we have no chat, no email communication, no phone conversation

Satish Kumar Tyagi
BSES CA No.:[protected]
Mobile: [protected]
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Rajdhani / Yamuna Power [BSES ] customer support has been notified about the posted complaint.
Jul 14, 2023
Updated by Satish0954
Still no reply or communication
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