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Ranka Group Complaints & Reviews

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Updated: Mar 25, 2024
Complaints 5
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Ranka Group reviews & complaints(5)

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I
Indifool
Mar 25, 2024
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Address: Trichy

Dear sir/madam

My name Ramesh b
Mobile no bsnl prepaid [protected]
Today my number recharge online Rs 147
Recharge success paid but not working outgoing and customer care also not work
So kindly clear my problem or refund my money
Thanking you

B.Ramesh
[protected]
Ranka Group customer support has been notified about the posted complaint.
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    R
    Rashmi Bathija
    from Pune, Maharashtra
    Dec 17, 2022
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    Address: Ranka jewellers, Raviwar peth

    This is with regards to my purchase of a diamond ring in July 2017. I have unfortunately misplaced the bill and visited the bundgarden branch requesting for a duplicate bill. The salesman there asked me to visit the Sadashiv peth branch where i met Mr. Anil Ranka. A very rude and arrogant man who did not know how to respect and talk politely to customers. He denied to give us the bill as the software has changed, primary reason being that it will be time consuming for him to pull out the bill from the old software. I did request him but his response was very rude and laid back. Request you to help me get the bill.
    Thanking you,
    [protected]
    Ranka Group customer support has been notified about the posted complaint.
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      R
      Rameshky53
      from Deoghar, Jharkhand
      Jun 19, 2022
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      Address: VILL-GIDHAIYA PO BHOJPUR PS DEVIPUR

      My inverter not working 880volt
      Ranka Group customer support has been notified about the posted complaint.
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        N
        nireeshay
        from Bengaluru, Karnataka
        Jun 11, 2020
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        Address: Ranka Colony, Bilekahalli, Bannerghatta Road, Bangalore

        Dear Sir,
        Iam owner of a flat in Ranka Colony, Bannerghatta Road. I have been requesting the ‘Ranka colony building no 3 & 6 residents association’ for the past one year to address the dampness issue which is resulting from top floors and which has caused damage to the area above my cupboard in one of the bedroom.
        In May 2019, I have noticed dampness above my cupboard area in one of the bedroom. This dampness has resulted in visible damage in terms of coming out of painting, plastering, forming fungus to the wood, falling of sand particles from beam etc. Hidden damages are still not known but cracks are being developed in wooden cupboard. I have brought it to the notice of my current association - Ranka colony building no 3 & 6 residents association.
        Without actually inspecting the area, good amount of time was wasted by Manager and the association in assuming, the dampness is from top floors or crack in wall etc, though I was requesting to get the area checked by an expert.
        Iam requesting since May 2019 and I might have sent around 100 email request to the official email ID of the association, have registered in the association’s register at security and have personally requested the Manager of association at association office multiple times. Out of these only couple of times, the manager had facilitated discussion with President of the association . During one occasion in Jan 2020 when President of association has communicated that they are busy with annual day, I genuinely waited for it to complete.
        Other than the two occasions where I had met the President of the association, the remaining times, whenever I go, the manager Mr Murthy, was telling the committee will meet in next week and later when I went on that day, he updated that they did not meet and will be meeting in next week. This happened so many times.
        Even though I had been to association office so many times, the manager has not facilitated any meeting with the concerned to my block or with the in charge when the president of association was out of station for good amounts of time (in months). For the request, to share their phone numbers, the Manager Mr murthy did not share, for the request to schedule a meeting, he never did, when asked to call committee members from his phone, he said he will talk to them later and update. That update never happened till today. The only answer Iam getting is ‘ there are no updates’.
        All these clearly indicate that association and Manager are purposely delaying the matter.
        In March 2020, again I reminded the association and in April 2020 there was more dampness seen in the affected area above the cupboard. Also, I noticed there was leakage from drainage or water pipes which are on the external side of the flat and which is exactly back of this dampness. The leakage was happening some where in the fourth floor (I could see from ground floor only) and the drainage or water was literally falling on the approach to car parking area. Picture attached.
        After noticing this leakage, suspecting this might be the cause of dampness in my bedroom, I have shown to the Manager and he said that the dampness above my cupboard area is the result of this leakage and also agreed that it has to be done by Association as it is on the external wall.
        From April 2020, Iam literally following almost every day and either he says that association has to take call (or) there are no updates from the committee members.
        Fearing more damage to my wood work, I had also written to the association suggesting that I will get the work done though the source of the problem is not happening in my flat and I will adjust from the maintenance amount which we are paying once in 6 months. I have reminded the committee on the same and I had also requested the Manager to share the vendor details which he is having but till now there is no response. While iam waiting for their response, they had put my name in the list in Notice board.
        The Manager Mr Murthy has also misguided me on the incharge - once he told it is Mr Ganesh and later it is Mr Narayana Swamy. We have not received any communication from association on who is incharge for the building 3 and 6.
        On 6th June 2020, when I visited association office again and had asked the manager for a discussion with committee members, he did not facilitate any, did not share phone nos, did not call them atleast from his phone and out of that he has sarcastically suggested me to talk to Mr Narayana Swamy at his residence.
        When an association is formed and when there is an office for the same and when the manager is incharge of the office, is this the suggestion one must give and especially to a woman?
        I had also brought this communication to the notice of the office bearers and there is no response.
        Sir, iam highlighting few points
        1. The issue identified is on external structure and that too it is in 4th floor and it is very evident that the association have to fix it. The manager has also said the same thing.
        2. There are no dependencies for other flats to get into picture as the leakage is seen on the external wall. More over Iam not demanding to get it done in a short duration. Iam asking for the past one year, till today the association has not even attempted to check the pipelines and for that matter have not inspected the area on the external side at all.
        4. The request is to fix the damage, which is not created by me, which is not aesthetic improvement, which is not an addition to the existing structure. It is a requirement and is an essential for me. The damaged area is stinking, caused damage to the internal walls and beams of my structure and it might impact the entire row of flats.
        5. I have not been provided approach to any of the committee members, the manager declined to give phone numbers, the committee never responded to my mails, the committee was never available, the manager never schedule meeting with them. Infact he misguided me on the in charge during the non-availability of the President of the association.
        6.The earlier associations have fixed similar issues to three other flats during 2018 and 2019. Irrespective of this point, iam emphasizing, it is a damage caused at external level and iam experiencing the result of the damage.
        7. Because of the prolonged delay on the part of association, evidential damage has happened in terms of plastering & painting coming out, forming of fungus to the wood. The damage to the wooden cupboard is to be ascertained. There are cracks seen in the cupboard joints. Attaching pictures.
        8.Further delay will result in more damage and there are no other options than to fix the leakages/ dampness issues by the association.
        9. Suggesting any member to meet at the residences of committee members does not look professional.
        10. Not only this issue, there are no responses for any of the requests. While the entire world is cautioning and even when ICMR has communicated, there are PAN sprinklings all around my flat. Till today, the sprinkling marks are not cleaned.
        Infact initially I was not added to the mailing list and after multiple requests, I have been added and was deleted in between and again added in last May.
        +9 photos
        customer support has been notified about the posted complaint.
        Jun 17, 2020
        Updated by nireeshay
        Added an email

        Jul 06, 2020
        Updated by nireeshay
        Attaching the email sent to the association on whether i can get the work done and adjust in the maintenance fees if the process is taking more time from their side as delays will have more impact on my wood work and surrounding structure. I have not got any responses till today and neither the issue is resolved. Out of that i have been threatened that services will be stopped. This is how things are happening. Sir, these things are troubling me much. I would require the association to fix the leakages or causes for the seepage near the cupboards in my flat and also they have to fix the damages caused because of the seepage in my flat because of their delays. More than a year is not a short duration.

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          N
          nireeshay
          from Bengaluru, Karnataka
          Dec 3, 2018
          Resolved
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          Resolved

          Address: 560076

          Iam owner of one of the flat in ranka colony since 2005 and have a parking space. There are couple of soak pits near to the parking space and there is frequent sewage overflow This will either get into my parking space or blocks the approach to parking. Whenever sewage overflow occurs, it will take minimum 15 days to 1 month for the association / manager to address this. Off late, the sewage overflow is quite frequent ie once in 2 months, it is happening. In Aug 2018, there was sewage overflow, followed by Oct 2018 and now(dec 3rd 2018) in another soak pit. Since Oct 2018, there is no occupant for my parking space.

          Adding to this, whenever renovation happens, all the residents dump the debris near to this parking space. This dumping results in rats, which in turn spoil the vehicle parts. Recently association has also dumped the debris while renovating the flooring from March 2018 to till date.

          While association is yet to clear the dump fully, now there is sewage overflow in another soak pit. My parking space is not occupied since Oct and the loss is definitely because of association & manager who has not addressed the sewage over flow and have not cleared the dump.

          I have to follow up with Manager & association multiple times to get sewage over flow/ dumping issue addressed. There will be no responses to phone calls / messages / emails / written complaints from the manager.

          If association is not finding a permanent solution for sewage over flow / fixing the broken approach and in ear-marking space for dumping of debris, why only few flats have to suffer for years together? The sewage stinks so much and there are about 24 flats which will have impact.
          Precisely speaking, non-usage of my parking a financial loss for me and in these 15 years, I have hardly used my parking space for about 2 years.

          Attaching the pics showing the sewage overflow and the email communications .

          I appreciate if a permanent solution is found for the sewage overflow, fixing the broken approach and ear-marking the space for dumping instead of troubling few flats for years together. The sewage overflow does not pertains to my flat and same with the dump and I should not be the sufferer for years together for non-attending the issues by association/manager.

          Also, could have appreciated if association had referred occupant for parking space instead of discouraging the interested people and instead of charging for the notice board even after making me wait for more than 2 months for the trouble created by non-addressing the issues in time.
          +6 photos
          Jun 12, 2020
          Complaint marked as Resolved 
          Relaid pipe lines and cemented the area! Thank you for the help!
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            N
            nireesha damu
            from Bengaluru, Karnataka
            Jan 4, 2018
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 560076

            Iam staying alone for professional reasons. The neighbours has taken this as lineance and harassing me in various ways. The flats are next to each other and if by mistake if i keep a foot aside near to their main door, the lady of the house comes out and spread turmeric water on the floor.
            They use the dust bins of other floor mates which are kept outside and also throws waste like hair in front of my house. They do not allow any domestic help to work in my house. If some one is working in my house, either they throw the chappals of the maid outside or threaten them saying they are more influenced and are part of association. They have thrown the chappals of the maid smt radha and another lady.
            Secondly, doing any chores near to the main door of my flat is a night mare as the male member of the neighbor opens his door and keeps watching me. As a citation, on 27th december 2017 i was cleaning the verandah, the male member came out and was watching me. Similarly on the subsequent 2 days, he did the same thing. It is very embarrassing to continue the chores.
            Whenever i opens the door, they come out and watch me. Similarly when ever the delivery personnel or some one visits the house, they come out and stand near the main door till the visitor goes off. One way this is secure for me. But the incident takes away my privacy.
            They have formed a group based on community or some other criteria and propagates bad about me.
            This is definitely a defamation and hampering my privacy badly. These looks small but only those experiencing can weigh it. When living in a society, stamping on an individual is not correct.
            Apr 30, 2022
            Complaint marked as Resolved 
            Jan 04, 2018
            Updated by nireesha damu
            I need suggestions on whom to approach to address this
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