Rapido — fraud didn't have the service and charged me

Address:	Ludhiana, Punjab, 141013
Website:	rapido.bike

I want to share a fraud that happened today with me
I was going back from Jalandhar to Ludhiana from college back to home and
It was late 9:00 pm and no auto and bus was going towards my direction
So I tried to book bike through rapido
When i booked the ride I was having troubling with my network
But somehow it got booked.
The rider contacted me and asked me where i want to go and i shared my location and he denied to go with me and forced me to cancel the ride but i refused to do that as it was very late and why i have to pay the penalty if the driver doesn't want to go. so i humbly asked him to cancel from his side but he refused.
Then he contacted me again and asked me my location and to get home faster i started moving toward him as he was closeby.
When i reached the closest point where we decided to meet I checked rapido and found he had started the ride already and he was getting far away from me.
I found it suspicious and suddenly i got a notification that my ride is completed and as the ride was prepaid i was charged for the ride i never took.
He stopped picking my call
And still now no help is given to me
I am not worried about money
But the point is
I was so tired from college and he harrassed me unncessarily
I trusted rapido with my money and they cheated me like this
Don't use these apps only pay cash when you had took the ride.
They are going to fraud with you too.
When i messaged him that i am going to file a police complaint against him
He started to abuse me again.
I need justice.
Please help me to get justice please🙏