Rathimeena Travels — product not delivered

Address:

Nagapattinam, Tamil Nadu, 609110

I have sent a parcel from sirkali to namakkal on june 1 st 2017. This parcel is not delivered to the party instead it is taken and changed to another parcel service without my party or my permission. I called head office and they are not responding properly to this issue. Kindly provide a valid statement about this issue. My product worth of 20000 rs is lost on this problem. Rathimeena travels is rrsponsible to this loss of product. My lr no. 9904616. Please provide us the lost parcel.