[Resolved] Razorpay — A fraudulent online shopping site Tjori.com

Sharmistha DUTTA Choudhury

Website:

TIJORI SALES / tjori.com

Dear Team Razor Pay

I had PREPAID and amount of 2442/- on the 25th. of September2020 ... by Net Banking ... on an online shopping site TJORI.com.
Now when I try to contact them I notice the following:
1. That their Customer Care Phone numbers do not exist ... when I try to call
2. Their email numbers are declared invalid/do not exist when I try to contact them.
3. I noticed clearly now that although it says and shared a Razor Payment Received Confirmation it has no Transaction ID details of yours; but only uses your name.
4. Also I noticed only now that an endless number of Customer reviews and feedback have complained and marked their site as completely fraudulent with similar cases as mine
So I am extremely shocked.
Please, please help me retrieve my money.
Thank you
Regards

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Aug 9, 2021

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2020

Razorpay Customer Care's response Hi Sharmistha,

We regret hearing about your experience and would like to help you out. Please share your transaction and contact details here: https://razorpay.com/support/#request. We will get back to you on the same at the earliest.

Regards,
Team Razorpay