[Resolved] Razorpay — Amount cut but confirmation mail and package not received

[Resolved] Razorpay — Amount cut but confirmation mail and package not received

M Mukul Deshkar

Myself Mukul Deshkar I purchase product online and amount cut from bank through your side but conformation mail not received and package also not received. Details as below - FRK4L5k2zbcrun-RAZPRAZORPAYSOFTWARE [protected] 16 Aug 2020 499.00 Plz confirm it and do the needful about refund as early as possible. I am waiting for your positive replay. Regards Mukul Deshkar [protected] Was this information helpful? No (0) Yes (0)
Aug 7, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Verified Support Oct 03, 2020 Razorpay Customer Care's response Hi Mukul, We are sorry to hear this and would want to help you out here. We have created a dispute for the transaction and are checking this with the merchant. Kindly expect an update on the email thread with ticket id-4439557 at the earliest. Regards, Team Razorpay. Verified Support Oct 04, 2020 Razorpay Customer Care's response Hi Mukul, We are sorry to hear this and would want to help you out here. We have created a dispute for the transaction and are checking this with the merchant. Kindly expect an update on the email thread with ticket id-4439557 at the earliest. Regards, Team Razorpay.
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