[Resolved] Razorpay — Amount debited but order not created | |||
La-pino"z pizza order no #1348743 dated[protected], Amount 186.9. amount is debited but order cancelled due to amount not received from Razorpay OTP to Approve transation of Rs. 186.9000 from your A/c No. ending 1724 to RAZORPAY SFT PVT LTD NODAL ACT is 47614803 Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hey Sunil,
We always thrive for our customer's delight but in this case we might have missed the trick which is less than ideal for us. Kindly provide us with the screenshot of the transaction along with your contact details here: https://razorpay.com/support/#request and please mention the ticket id: 4641912. We will have it looked into and will revert back to you soon with an update.
Regards,
Siddhant
We always thrive for our customer's delight but in this case we might have missed the trick which is less than ideal for us. Kindly provide us with the screenshot of the transaction along with your contact details here: https://razorpay.com/support/#request and please mention the ticket id: 4641912. We will have it looked into and will revert back to you soon with an update.
Regards,
Siddhant
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We always thrive for our customer's delight but in this case, we might have missed the trick which is less than ideal for us. Kindly provide us with the screenshot of the transaction along with your contact details here: https://razorpay.com/support/#request and please mention the ticket id: 4641912. We will have it looked into and will revert back to you soon with an update.
Regards,
Siddhant