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Razorpay — Amount deducted from account transaction failed

Address:Visakhapatnam Andhra Pradesh

Dear team
I paid loan amount from kashkey app rs 3521 through upi patm amount deducted transaction failed, neither my amount was refunded nor payment details updated in kashkey app, i request you to kindly solve my issue
My contact no [protected]
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Hi Jeevanjyothi,

We checked with the details provided and we found the transaction has captured by the merchant. We are a payment gateway that assists merchants with their online payments. We request you to contact them with the help of details provided over the [Ticket ID: 4599760] . Please write back to us on same mail thread for further assistance.

Best Regards,
Anirvan
Team Razorpay
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