[Resolved] Razorpay — amount deducted - irctc ticket not booked

Bikrambir Singh

from Delhi, Delhi

Address:	Amritsar, Punjab, 143001
Website:	www.razorpay.com

Hi Razorpay Team

I attempted to book a ticket through IRCTC mobile app using Razorpay UPI payment option

The amount (i.e Rs 755) got deducted from my bank account and credited to your account. However, the amount was not received by IRCTC which resulted in failure of ticket booking

Mentioning transaction ids and attaching screenshots for your reference

Google Transaction ID: CICAgMCUtvCTMQ
UPI Transaction ID:[protected]
IRCTC Transaction Id : [protected]

Kindly look into this issue & refund the amount ( i.e Rs 755)

Thanks
Bikrambir Singh

+2 photos

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Mar 23, 2018

Complaint marked as Resolved

Verified Support

Feb 05, 2018

Razorpay Customer Care's response Hey Bikrambir,

We have updated you over the mail. Kindly follow the mail thread for further updates.

Regards,
Team Razorpay

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Comments

sejkalra

Hi,

I had two transaction failures in irctc railconnect app on Dec 28. The app shows it as Payment failed and money got debited from my account.
Transaction id: [protected]
Transaction id: [protected]

Its more than one month and money is not yet credited back. Please credit back money at the earliest

Thanks,