[Resolved]  Razorpay — amount deducted twice for single transaction on irctc via bhim

Address:Mumbai City, Maharashtra, 400072
Website:IRCTC

I raised a complaint with razorpay on 21st feb regarding the issue of two times amount deduction.
They replied back that the complaint will be resolved within 5-7 working days (Complaint reference number - 158747). I have asked them repeatedly to share the status of the complaint.

Till date, i haven't heard any update from their end.

Please resolve the issue at the earliest.
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Apr 16, 2018
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Mar 15, 2018
Razorpay Customer Care's response
Hi Hardik,
We see that we have updated you over the mail with ticket ref.- 158747 . Please check the mail thread for further details.

Thanks and Regards,
Team Razorpay
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