Razorpay — Amount fraud from OMG bruse

Dear Razorpay Team,
I had made a via your platform to one of your customer OMG Burse for online order grabbing.
I have found out that your client is a fraud and i want by amount refunded.
The transaction ID for the payment is as follows
ID: T2012201138370038969160
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Razorpay customer support has been notified about the posted complaint.
Verified Support
Dec 30, 2020
Razorpay Customer Care's response
Hi Jithendra,

Thank you for reaching out to us. Kindly raise a request here: https://razorpay.com/support/#request along with your contact and transaction details. Please do mention the the ticket ID [4800635]. Our concerned team will get back to you with an update at the earliest.

Best Regards,
Amith.
Jan 12, 2021
Updated by jithendragowdakmar
My contact number is [protected].
Jan 12, 2021
Updated by jithendragowdakmar
Dear Team, the ticket ID you have mentioned is not valid.
Please do the needful.

Or please send a contact number to contact you people..there is no response for the mail's
Jan 20, 2021
Updated by jithendragowdakmar
You Razorpay guys are providing a fake ticket ID.
Are you guys just playing with your customers or do you seriously take the issues and solve the problems?

The ticket ID sent by you guys are not valid. If should be of 8charachers but you have sent 7numbers...doing this in purpose ?
Complaint comments 

Comments

Dear Team, the ticket ID you have mentioned is not valid.
Please do the needful.

Or please send a contact number to contact you people..there is no response for the mail's

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