Razorpay — Amount not refunded

Rathermana17171

Address:

Jammu and Kashmir

This is regarding my money that is fraudulently stuck in the Shoppers App.
I made a payment using your portal to the merchant of Rs one lakh but never got the services and I am not able to withdraw it.
please help me in getting my money back as I am going through severe financial crisis. Any help is appreciated in getting the money back.Below Attached screenshots for your reference

+2 photos

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Razorpay customer support has been notified about the posted complaint.