Razorpay — As razorpay committed but not refunded

Razorpay — As razorpay committed but not refunded

D Digital Kunal

As i complain about sharedbk company which run away i paid by razorpay and when i complain they called and committed by razorpay that within 7 days if merchant not reply we will refund but now razorpay not refunding nor sharing what they had conversation with merchant not sharing a single detail and doing fraud activity its beeen 10 days i am complaining but not getting any solution by razorpay kindly take strict action +1 photos Was this information helpful? No (0) Yes (0)
Razorpay customer support has been notified about the posted complaint. Verified Support Feb 10, 2021 Razorpay Customer Care's response Hi Kunal, This is very sensitive to us and we would like to have a closer look. Kindly raise a request here: https://razorpay.com/support/#request with your transaction and contact details. Additionally, refer to the ticket ID [5032231] for us to assist you on priority. Regards, Sreenivasa Feb 11, 2021 Updated by Digital Kunal i also complain on razorpay support but not get any service they just making fake promises Everytime razorpay committed me to refund money in 7 days if merchant not reply now its 20 days they are just doing scam as im continue trying to contact they are just sending automated mail and not giving proper reply and not even getting call as i request call conversation they said we will call and its 7/8 days im waiting they didnt call every time they make fake promises transaction id[protected] contact number - [protected] ticket id for priority preference- 5032231
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