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Razorpay — Awaiting refund of 800

I had made the payment of 800 from amazon wallet towards the doctor consultation at narayana hospital barasat (kolkata). The payment failed first time though the amount deducted, and i had to repeat the payment.
Attaching screenshot both of them.
Awaiting the refund of the same.
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Razorpay customer support has been notified about the posted complaint.
Mar 16, 2022
Updated by Dibyendu8 Is there an update on this?
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