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Updated: Sep 9, 2025
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Razorpay reviews & complaints page 17

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H
Hotel Jalaj Retreat
Feb 21, 2022
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I booked a ticket form IRCTC on 20-2-22 and used net banking but 2 times my money got deducted 684.50/- each time and transaction was a failure. on third attempt i was able to book it. But I am still waiting for my refund of Rs 1369/-
RAZORPAY [protected]/[protected]

jalaj mehta
[protected]
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    T
    Treetify_Scam
    Feb 20, 2022
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    I purchased some plants from treetify.in. The payment gateway I used to pay them was Razorpay. They did not ship the plants for weeks. They did not respond to my emails and calls. Finally a month or so later they shipped empty boxes. Finally I got fed up and requested a refund from razorpay. They asked me to contact my bank. I requested a chargeback from my bank. My bank accepted the request and forwarded it to razorpay. And thats it. Razorpay did nothing. They are refusing to issue the refund. Their customer support is useless. One day they ask me to contact rbi and next day they ask me to contact cybercrime division. They keep asking me to contact my bank for updates. When I contact my bank (SBI) they tell me the hold up is because of razorpay. Razorpay is a scam payment gateway. Avoid at all costs
    Razorpay customer support has been notified about the posted complaint.
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      T
      Thulasiram Krishnaswamy
      Feb 19, 2022
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      Address: no address given

      I have ordered one chair costing 1299, advertised on facebook by name fashiondeal05.mysopify.com. The payment was done on 13.02.2021 through Razorpay...
      Now no confirmation mail received, nor the product is delivered.

      I request the concerned officers to refund my money, if the chair could not be delivered.

      There is no confirmation from the seller, that the order will be delivered in so many days.
      I think this is a fraudulent company, which advertise on ficticious, but how razorpay did the transaction. kindly refund and make the co. as fraud.
      +2 photos
      Razorpay customer support has been notified about the posted complaint.
      View replies
      I am Ganesh from Coimbatore. I have also ordered a similar chair from their ads in FB on the 19th Feb. The payment reference is - pay_IxuY4cSqg7zh6F.

      I have also not received any response from them till date, nor any emails about the delivery. This company seems like a scam.

      Can i reqeust RAZORPAY to take this as a formal complaint and arrange for refund of the money and block such companies that fail to delivery and pose a threat to customers as scamsters.

      Thanks
      Ganesh
      [protected]@gmail.com
      [protected]
      Reply
      Hi Krishna,

      I just raised a dispute of the transaction to the bank and complained about the merchant. Here is RAZORPAY guidelines to get refund.

      See the attached pic.

      Payment to pancloth rs.1299 - Comment #3966696 - Image #0
      Reply
      Pancloth.in is a CLEAR FRAUD website and Razorpay need to stop this taking money when its not genuie party.

      I ordered a chair on 24-March and paid 1699/- to Razorpay via Paytm

      Now, its a month but neither got delivery nor any delivery date/ call/ communication on delivery.

      I'm also unable to reach this company which reflects its a CHEATING with me.

      Woudl request Razorpay to refund my money and take some action with Pancloth also.

      Payment to pancloth rs.1299 - Comment #3988542 - Image #0
      Payment to pancloth rs.1299 - Comment #3988542 - Image #1
      Reply
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        S
        Sgrtt
        Feb 18, 2022
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        Doing fraud for payment

        I am having problem with payment Id pay_IpYvRie9zWcQgN

        I am facing very serious issue from Last 20 days. I request you to forward this issue to higher authority only. This is very very serious issue.

        on 29 January 2022 I tried to do payment of 1926₹ through Razorpay. I was trying to add money in my dhani wallet. Dhani has not any other payment gateway it has only Razorpay Gateway. So I was forced to use worst...
        +4 photos
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        I
        Irfan Ahmaf
        Feb 18, 2022
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        Razorpay — Settlement on hold because of which Business is going in high loss.
        S

        As a part of your financial risk measures my settlement is put on hold and i have lost my business because all my money got stuck with you which you haven't settled in my bank. I raised a complaint on razorpay website and submit all documents what they asking I should not have trusted this fraud company in the fast place. They have ruined my business and no one is even reply to me. I swear, not gonna use Online payment gateway of razorpay after this. I would suggest all people out there to not use this fraud and this bad customer care services company. Worst company razorpay. Give me my money back. My merchant id is Fud6G3UbFDUS8K
        Razorpay customer support has been notified about the posted complaint.
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          S
          Sandeep Kumar Panchal Kheri Sampla
          Feb 16, 2022
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          Address: Ward No 1 Dev Nagar Colony

          Hold my money 10 days.and send mail please inform your business.
          Aap koo kitni baar apne business ke baare ma bole
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            J
            Jas1t
            Feb 15, 2022
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            Address: 187-JK Niwas, Gali no - 10, Palam Vihar Colony,, Pakhowal Road, Dad

            Hello Team,

            Please be informed that my 3 Razorpay transactions had been failed 2-3 days back with a message below under shopping site "Bombay Trooper".

            Message - "Unfortunately your order cannot be processed as the originating bank/merchant has declined your transaction. Please attempt your purchase again."

            2 from slice credit card & 1 from Paytm app UPI transaction.

            Kindly check and help me with the return of my money asap.

            My email - "[protected]@outlook.com" and Mobile - "[protected]".

            Your help and support are greatly appreciated.

            Thank you,
            Jaswant Sharma
            +6 photos
            Razorpay customer support has been notified about the posted complaint.
            Feb 16, 2022
            Updated by Jas1t             Please let me know the update from Razorpay asap.
            Feb 18, 2022
            Updated by Jas1t             Team >> Please let me know the latest update.
            Waiting for a fruitful update.
            Feb 21, 2022
            Updated by Jas1t             This site is also not helpful.
            Pathetic experience everywhere.
            NO update yet.
            Feb 22, 2022
            Updated by Jas1t             Update?
            Mar 02, 2022
            Updated by Jas1t             Hello Consumer Team,

            Why u are removing my follow-up comment from here?

            I[censored] can't help then my follow-up comment will be like the same one that was deleted by you.

            RESOLVE my case asap now.

            I cannot wait for more now.

            Regards,
            Jaswant Sharma
            +91-[protected]
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              A
              Aarti@smu
              from Delhi, Delhi
              Feb 14, 2022
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              Amount debited but not paid to vendor
              +1 photos
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                A
                Aarti@smu
                from Delhi, Delhi
                Feb 14, 2022
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                Address: Delhi

                I had made payment of rs3897 to vendor but same was not paid to vendor and order was not placed.

                Refund my money
                +1 photos
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                  M
                  [email protected]
                  Feb 14, 2022
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                  Address: Masjid line lakhipara t g post banarhat district jalpaiguri West Bengal pin no.7352022

                  Date 10.2.2022frमैने rozorpay अकाउंट सेl shopping kiya tha 858 Rs. Maine ye payment amazone site pay huwa tha ye payment Mukhtar khan ke account se pay huwa tha pane wal account ka naam rozorpay hai 4 din ho chuka abhi tak koyi bhi company se response nahi mila mujhe dar hai ki aap log Ford company ka naam se a website chalate Hain sir mujhe ab apna paisa wapas chahiye kisi bhi tarah nahi to mai aap logo par legal action lunga my police main bhi jaunga aur mai media ko bhi bataunga ki aap log Sahi website nahin chalate hain bilkul galat Tarika se chalate Hain rozorpay website logon Ko thak kar apna business kar rahe hain yah kanuni apradh hai aap ke upar police action Lena chahie mai fir se aap se request karta hoon aap jald mera fund return dijiye thank you
                  +1 photos
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                    R
                    Rahba P S
                    Feb 13, 2022
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                    I placed an order for Nokia 3310 @VLE BAZAAR PRIVATELY LIMITED on 26th January and made the payment via Razorpay. My order ID is 1356410. I received a wrong item on Jan 31st and returned the same on 2nd Feb. I didn't receive any refund from the company yet. I checked with them many times and even created a ticket. But no response from their side. I feel like VLE BAZAAR is a fraud company. I need help from you and need a refund of the money i paid through you.
                    +4 photos
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                      M
                      Minndu
                      from Kozhikode, Kerala
                      Feb 12, 2022
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                      I Ordered a dress on 7 sep 2021 and paid amount 449 via Google pay. But order is not placed.
                      I contacted the customer care but they didn't solved my issue. Order is not placed and I lost my money too.
                      I need to get refund the amount.
                      Razorpay customer support has been notified about the posted complaint.
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                        P
                        Prashant Dhobi
                        from Kheda, Gujarat
                        Feb 12, 2022
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                        मेरा नाम धोबी प्रशांत कुमार संजयभाई हैं।
                        मेरे से गलती से
                        rzpayx.[protected]@yesbank
                        इस यूपीआई आईडी
                        पर 15000 का अमाउंट गूगल पे ऐप पर से ट्रांसफर हो गया है।और UPI ट्रांजेक्शन आईडी :[protected] है। यह ट्रांजेक्शन मेने 10/02/22 को 4:25 पे किया था
                        मेरा upi आईडी [protected]@oksbi हैं
                        Google transection id : - CICAgOC5kdaCCg है।

                        मेने 3-4 बार मेल किया है अभी तक कोई कार्रवाई नहीं हुई

                        कृपया मेहरबानी करके वो पैसे मुझे वापस रिफंड करवा दो
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                          P
                          Prashant Dhobi
                          from Kheda, Gujarat
                          Feb 11, 2022
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                          Address: B2,JINWALA SOCIETY, KARSANPURA ROAD

                          मेरा नाम धोबी प्रशांत कुमार संजयभाई हैं।
                          मेरे से गलती से आपकी
                          rzpayx.[protected]@yesbank
                          इस यूपीआई आईडी
                          पर 15000 का अमाउंट गूगल पे ऐप पर से ट्रांसफर हो गया है।और UPI ट्रांजेक्शन आईडी :[protected] है।
                          मेने 3-4 बार मेल किया है अभी तक कोई कार्रवाई नहीं हुई

                          कृपया मेहरबानी करके वो पैसे मुझे वापस रिफंड कर दो।
                          उसके प्रूफ के लिए में मेरे फोन का स्क्रीन शॉट एड कर रहा हु कृपया कर के आप चेक करके वो मुझे मेरे पैसे वापस करदो तो आपकी मेहरबानी
                          +1 photos
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                            V
                            varun pernenkil
                            from Mumbai, Maharashtra
                            Feb 10, 2022
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                            Address: No. 29/8,ground floor, royal complex, Richmond circle, residency road, Bangalore-560025

                            Kindly help in tracing these culprits you are using razorpay and fetching money from job seekers like me. They have collected aroun 9 laks from me by saying that they are best recruitment agencies. This was my weak moment and i believed them.

                            Company name was dice gulf India corporation and they have used your medium to collect payments by named dice India corporation.

                            Kindly take strict action against them as they are not even responding to my calls
                            Razorpay customer support has been notified about the posted complaint.
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                              N
                              nb2316
                              from BENGALURU, Karnataka
                              Feb 10, 2022
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                              Settlement issue blocked account

                              Website: www.RazorPay.com

                              Dear fellow members,
                              Don’t trust this razor pay … they activated our business after receiving a 1L Transaction they suddenly blocked the account by saying that my business not supported …

                              That’s fine my business not supported

                              Question is at least Send that 1L back to sender card or settle in our account

                              As we delivered product to customer, so kindly send Us Or send back to customer...
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                              A
                              Alwyn Mathias
                              Feb 9, 2022
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                              Razor pay we used fir 1 year and when they rcvd 1.12 laks through our customers they did not realesed it fir 21 days and niw nit responding to mails. This is worst service

                              I suggest not to use razorpay
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                                G
                                GyaneshG98765
                                Feb 8, 2022
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                                Address: Radha nagar bilgram chungi hardoi

                                Dear sir/madam
                                I would like to inform you that my got deducted in PNB bank account and registered mobile number is [protected]. All the emi have been debited on due date from my PNB bank account but on dated 05-february-2022 an amount of 1026/- has been debited from my account through razorpay and transaction description is ACH/CTRAZORPAY/87124

                                I request you to please investigate the aforesaid matter and reimburse the same amount of 1026/- as soon as possible.

                                For your reference herewith i have enclosed the account statement screenshot.

                                Yours faithfully,
                                Gyanesh Gupta
                                +2 photos
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                                  G
                                  GyaneshG98765
                                  Feb 8, 2022
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                                  Address: Radha nagar bilgram chungi hardoi

                                  Dear sir/madam
                                  I would like to inform you that my got deducted in PNB bank account and registered mobile number is [protected]. All the emi have been debited on due date from my PNB bank account but on dated 05-february-2022 an amount of 1026/- has been debited from my account through razorpay and transaction description is ACH/CTRAZORPAY/87124

                                  I request you to please investigate the aforesaid matter and reimburse the same amount of 971.95/- as soon as possible.

                                  For your reference herewith i have enclosed the account statement screenshot.

                                  Yours faithfully,
                                  Gyanesh Gupta
                                  +2 photos
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                                    S
                                    Santu.Hyd
                                    from Warangal, Telangana
                                    Feb 7, 2022
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                                    Hi, I have purchased online through Razorpay on January 27th 2022 to one of seller name as NIYASHA
                                    and mentioned email was [protected]@gmail.com.
                                    There is no response from other side and I think it is purely cheating and online fraud kindly look in to it as there is no communication after payment is done. Please make sure I get my money back.
                                    Thanking you.
                                    +1 photos
                                    Razorpay customer support has been notified about the posted complaint.
                                    Mar 01, 2022
                                    Updated by Santu.Hyd                                     No reply or communication yet. Return my money back at earliest.
                                    View replies
                                    I haven't received my refund yet and no communication either.
                                    Reply
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