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Razorpay Complaints & Reviews

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Updated: Apr 4, 2026
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Razorpay reviews & complaints page 17

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B
Brijudon
Feb 26, 2022
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Razorpay scammed my son of 100000 rupees. Even after providing all the documents and proofs and even after repeated begging and pleading Razorpay did not issue a refund. We are poor people and the loss of 1 lac is a big loss for us. My son was so stressed because of this and he suffered a massive heart attack. He passed away few days ago. He is survived by his wife and two children. I hold razorpay directly responsible for my son's death. They are morally responsible for it. I hope God will punish these scammers for their sins. Rot in hell razorpay!!!
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    M
    Madan Chand Sharma
    Feb 25, 2022
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    Address: Prock.in Bengaluru

    I have made payment to NAYRA MART through Razorpay Rs199dt9/2/22.My order no 182148 for Tshirt is not received till date.
    Razorpay customer support has been notified about the posted complaint.
    Feb 25, 2022
    Updated by Madan Chand Sharma
    My order no 182148 is not received till date

    Feb 25, 2022
    Updated by Madan Chand Sharma
    No any update
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      P
      Pooja2699
      from Chennai, Tamil Nadu
      Feb 23, 2022
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      Address: SJR Cyber Laskar, Hosur Rd, Adugodi, Bengaluru, Karnataka 560030
      Website: Razorpay

      I am Padma Pooja, I have ordered an product from vilvah on 09/02/22 through razorpay UPI for amount of 1119.10 rupees, but immediately i got an email from vilvah that my order is not created has they didn't receive the money, after several mails and no responses calls there is no proper replay from razorpay, they are not even giving proper replay.plesase take necessary action against them ASAP.
      Razorpay customer support has been notified about the posted complaint.
      Feb 28, 2022
      Updated by Pooja2699
      Money refunded and resolved, Thank you...
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        H
        Hotel Jalaj Retreat
        Feb 21, 2022
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        I booked a ticket form IRCTC on 20-2-22 and used net banking but 2 times my money got deducted 684.50/- each time and transaction was a failure. on third attempt i was able to book it. But I am still waiting for my refund of Rs 1369/-
        RAZORPAY [protected]/[protected]

        jalaj mehta
        [protected]
        Razorpay customer support has been notified about the posted complaint.
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          T
          Treetify_Scam
          Feb 20, 2022
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          I purchased some plants from treetify.in. The payment gateway I used to pay them was Razorpay. They did not ship the plants for weeks. They did not respond to my emails and calls. Finally a month or so later they shipped empty boxes. Finally I got fed up and requested a refund from razorpay. They asked me to contact my bank. I requested a chargeback from my bank. My bank accepted the request and forwarded it to razorpay. And thats it. Razorpay did nothing. They are refusing to issue the refund. Their customer support is useless. One day they ask me to contact rbi and next day they ask me to contact cybercrime division. They keep asking me to contact my bank for updates. When I contact my bank (SBI) they tell me the hold up is because of razorpay. Razorpay is a scam payment gateway. Avoid at all costs
          Razorpay customer support has been notified about the posted complaint.
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            T
            Thulasiram Krishnaswamy
            Feb 19, 2022
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            Address: no address given

            I have ordered one chair costing 1299, advertised on facebook by name fashiondeal05.mysopify.com. The payment was done on 13.02.2021 through Razorpay...
            Now no confirmation mail received, nor the product is delivered.

            I request the concerned officers to refund my money, if the chair could not be delivered.

            There is no confirmation from the seller, that the order will be delivered in so many days.
            I think this is a fraudulent company, which advertise on ficticious, but how razorpay did the transaction. kindly refund and make the co. as fraud.
            Razorpay customer support has been notified about the posted complaint.
            I am Ganesh from Coimbatore. I have also ordered a similar chair from their ads in FB on the 19th Feb. The payment reference is - pay_IxuY4cSqg7zh6F.

            I have also not received any response from them till date, nor any emails about the delivery. This company seems like a scam.

            Can i reqeust RAZORPAY to take this as a formal complaint and arrange for refund of the money and block such companies that fail to delivery and pose a threat to customers as scamsters.

            Thanks
            Ganesh
            [protected]@gmail.com
            [protected]
            Hi Krishna,

            I just raised a dispute of the transaction to the bank and complained about the merchant. Here is RAZORPAY guidelines to get refund.

            See the attached pic.
            Pancloth.in is a CLEAR FRAUD website and Razorpay need to stop this taking money when its not genuie party.

            I ordered a chair on 24-March and paid 1699/- to Razorpay via Paytm

            Now, its a month but neither got delivery nor any delivery date/ call/ communication on delivery.

            I'm also unable to reach this company which reflects its a CHEATING with me.

            Woudl request Razorpay to refund my money and take some action with Pancloth also.
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              S
              Sgrtt
              Feb 18, 2022
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              Doing fraud for payment

              I am having problem with payment Id pay_IpYvRie9zWcQgN

              I am facing very serious issue from Last 20 days. I request you to forward this issue to higher authority only. This is very very serious issue.

              on 29 January 2022 I tried to do payment of 1926₹ through Razorpay. I was trying to add money in my dhani wallet. Dhani has not any other payment gateway it has only Razorpay Gateway. So I was forced to use...
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              I
              Irfan Ahmaf
              Feb 18, 2022
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              Razorpay — Settlement on hold because of which Business is going in high loss.
              S

              As a part of your financial risk measures my settlement is put on hold and i have lost my business because all my money got stuck with you which you haven't settled in my bank. I raised a complaint on razorpay website and submit all documents what they asking I should not have trusted this fraud company in the fast place. They have ruined my business and no one is even reply to me. I swear, not gonna use Online payment gateway of razorpay after this. I would suggest all people out there to not use this fraud and this bad customer care services company. Worst company razorpay. Give me my money back. My merchant id is Fud6G3UbFDUS8K
              Razorpay customer support has been notified about the posted complaint.
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                S
                Sandeep Kumar Panchal Kheri Sampla
                Feb 16, 2022
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                Address: Ward No 1 Dev Nagar Colony

                Hold my money 10 days.and send mail please inform your business.
                Aap koo kitni baar apne business ke baare ma bole
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                  J
                  Jas1t
                  Feb 15, 2022
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                  Address: 187-JK Niwas, Gali no - 10, Palam Vihar Colony,, Pakhowal Road, Dad

                  Hello Team,

                  Please be informed that my 3 Razorpay transactions had been failed 2-3 days back with a message below under shopping site "Bombay Trooper".

                  Message - "Unfortunately your order cannot be processed as the originating bank/merchant has declined your transaction. Please attempt your purchase again."

                  2 from slice credit card & 1 from Paytm app UPI transaction.

                  Kindly check and help me with the return of my money asap.

                  My email - "[protected]@outlook.com" and Mobile - "[protected]".

                  Your help and support are greatly appreciated.

                  Thank you,
                  Jaswant Sharma
                  Razorpay customer support has been notified about the posted complaint.
                  Feb 16, 2022
                  Updated by Jas1t
                  Please let me know the update from Razorpay asap.
                  Feb 18, 2022
                  Updated by Jas1t
                  Team >> Please let me know the latest update.
                  Waiting for a fruitful update.
                  Feb 21, 2022
                  Updated by Jas1t
                  This site is also not helpful.
                  Pathetic experience everywhere.
                  NO update yet.
                  Feb 22, 2022
                  Updated by Jas1t
                  Update?
                  Mar 02, 2022
                  Updated by Jas1t
                  Hello Consumer Team,

                  Why u are removing my follow-up comment from here?

                  I[censored] can't help then my follow-up comment will be like the same one that was deleted by you.

                  RESOLVE my case asap now.

                  I cannot wait for more now.

                  Regards,
                  Jaswant Sharma
                  +91-[protected]
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                    A
                    Aarti@smu
                    from Delhi, Delhi
                    Feb 14, 2022
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                    Amount debited but not paid to vendor
                    Razorpay customer support has been notified about the posted complaint.
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                      A
                      Aarti@smu
                      from Delhi, Delhi
                      Feb 14, 2022
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                      Address: Delhi

                      I had made payment of rs3897 to vendor but same was not paid to vendor and order was not placed.

                      Refund my money
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                        M
                        Feb 14, 2022
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                        Address: Masjid line lakhipara t g post banarhat district jalpaiguri West Bengal pin no.7352022

                        Date 10.2.2022frमैने rozorpay अकाउंट सेl shopping kiya tha 858 Rs. Maine ye payment amazone site pay huwa tha ye payment Mukhtar khan ke account se pay huwa tha pane wal account ka naam rozorpay hai 4 din ho chuka abhi tak koyi bhi company se response nahi mila mujhe dar hai ki aap log Ford company ka naam se a website chalate Hain sir mujhe ab apna paisa wapas chahiye kisi bhi tarah nahi to mai aap logo par legal action lunga my police main bhi jaunga aur mai media ko bhi bataunga ki aap log Sahi website nahin chalate hain bilkul galat Tarika se chalate Hain rozorpay website logon Ko thak kar apna business kar rahe hain yah kanuni apradh hai aap ke upar police action Lena chahie mai fir se aap se request karta hoon aap jald mera fund return dijiye thank you
                        Razorpay customer support has been notified about the posted complaint.
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                          R
                          Rahba P S
                          Feb 13, 2022
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                          I placed an order for Nokia 3310 @VLE BAZAAR PRIVATELY LIMITED on 26th January and made the payment via Razorpay. My order ID is 1356410. I received a wrong item on Jan 31st and returned the same on 2nd Feb. I didn't receive any refund from the company yet. I checked with them many times and even created a ticket. But no response from their side. I feel like VLE BAZAAR is a fraud company. I need help from you and need a refund of the money i paid through you.
                          Razorpay customer support has been notified about the posted complaint.
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                            M
                            Minndu
                            from Kozhikode, Kerala
                            Feb 12, 2022
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                            I Ordered a dress on 7 sep 2021 and paid amount 449 via Google pay. But order is not placed.
                            I contacted the customer care but they didn't solved my issue. Order is not placed and I lost my money too.
                            I need to get refund the amount.
                            Razorpay customer support has been notified about the posted complaint.
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                              P
                              Prashant Dhobi
                              from Kheda, Gujarat
                              Feb 12, 2022
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                              मेरा नाम धोबी प्रशांत कुमार संजयभाई हैं।
                              मेरे से गलती से
                              rzpayx.[protected]@yesbank
                              इस यूपीआई आईडी
                              पर 15000 का अमाउंट गूगल पे ऐप पर से ट्रांसफर हो गया है।और UPI ट्रांजेक्शन आईडी :[protected] है। यह ट्रांजेक्शन मेने 10/02/22 को 4:25 पे किया था
                              मेरा upi आईडी [protected]@oksbi हैं
                              Google transection id : - CICAgOC5kdaCCg है।

                              मेने 3-4 बार मेल किया है अभी तक कोई कार्रवाई नहीं हुई

                              कृपया मेहरबानी करके वो पैसे मुझे वापस रिफंड करवा दो
                              Razorpay customer support has been notified about the posted complaint.
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                                P
                                Prashant Dhobi
                                from Kheda, Gujarat
                                Feb 11, 2022
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                                Address: B2,JINWALA SOCIETY, KARSANPURA ROAD

                                मेरा नाम धोबी प्रशांत कुमार संजयभाई हैं।
                                मेरे से गलती से आपकी
                                rzpayx.[protected]@yesbank
                                इस यूपीआई आईडी
                                पर 15000 का अमाउंट गूगल पे ऐप पर से ट्रांसफर हो गया है।और UPI ट्रांजेक्शन आईडी :[protected] है।
                                मेने 3-4 बार मेल किया है अभी तक कोई कार्रवाई नहीं हुई

                                कृपया मेहरबानी करके वो पैसे मुझे वापस रिफंड कर दो।
                                उसके प्रूफ के लिए में मेरे फोन का स्क्रीन शॉट एड कर रहा हु कृपया कर के आप चेक करके वो मुझे मेरे पैसे वापस करदो तो आपकी मेहरबानी
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                                  V
                                  varun pernenkil
                                  from Mumbai, Maharashtra
                                  Feb 10, 2022
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                                  Address: No. 29/8,ground floor, royal complex, Richmond circle, residency road, Bangalore-560025

                                  Kindly help in tracing these culprits you are using razorpay and fetching money from job seekers like me. They have collected aroun 9 laks from me by saying that they are best recruitment agencies. This was my weak moment and i believed them.

                                  Company name was dice gulf India corporation and they have used your medium to collect payments by named dice India corporation.

                                  Kindly take strict action against them as they are not even responding to my calls
                                  Razorpay customer support has been notified about the posted complaint.
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                                    nb2316
                                    from BENGALURU, Karnataka
                                    Feb 10, 2022
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                                    Settlement issue blocked account

                                    Website: www.RazorPay.com

                                    Dear fellow members,
                                    Don’t trust this razor pay … they activated our business after receiving a 1L Transaction they suddenly blocked the account by saying that my business not supported …

                                    That’s fine my business not supported

                                    Question is at least Send that 1L back to sender card or settle in our account

                                    As we delivered product to customer, so kindly send Us Or...
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                                    A
                                    Alwyn Mathias
                                    Feb 9, 2022
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                                    Razor pay we used fir 1 year and when they rcvd 1.12 laks through our customers they did not realesed it fir 21 days and niw nit responding to mails. This is worst service

                                    I suggest not to use razorpay
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