Razorpay Complaints & Reviews

I am running a small business for which i am using razorpay payment gateway. as they are earning a commission from us, we are liable to deduct TDS and pay govt on their behalf. they asked us to send them proof of payment via a challan. we paid the TDS in december 2021, and since then following up for refund, but they are claiming that they havent taken the benefit of TDS in this financial year. this is not possible, since once its shows up on the portal, they automatically get benefit. they are committing statutory fraud. there are two ticket ID raised for this issue with razorpay: 5020886 and 4845133.

i have sent them emails, messagese on twitter and instagram, they say they have "addressed my email" but the issue is not resolved and they are witholding my TDS refund.

attachments:
1. challan for TDS payment made by us to the IT dept.
2. screenshots of their message response stating that they have not got TDS benefit.

I had made an online transaction with the link of Razorpay under the name of Manoj Thenua.
this is a fraud business.
Transaction ID - pay_JOESk2NwlKh9kn

I haven't taken any loan from this razorpay
But today from my bank account razorpay had deducted 3977rs

I need refund...

Your A/c no. 006343 is debited with INR 3, 977.00 on[protected] towards ACH Debit : RAZORPAY : 8562037.

I have done payment on 3rd may from Paytm UPI using razor pay portal on nps website . Money got deducted and transfers to enps.[protected]@hdfcbank. UPI reference number is[protected].
But razorpay got stuck and nothing happens . Money is not shown in my nps account and neither a refund has been initiated

Hello sir
This is Rithicka booked train ticket on 3rd may. Money has been duducted while paying to IRCTC razorpay from Google pay but train ticket is not booked
Transaction status : No transactions found.
I will attach the screen shots for the reference. Kindly take the immediate action of either confirming my ticket or refund the money.

Amount deducted from bank accounts but not credited as school fee and even refund back:-

1. From SBI AC: Rs 10265.00, Transaction no. : 137065, at UTIS2105 on[protected] at 1954 hrs.

2. From Bank of baroda AC: Rs 10265.00, Transaction no. :[protected], at POS-TID UTIS2105/E on[protected] at 1958 hrs.

Kindly help. unbale to reach Razorpay through e-mail and even coustomer care not reachable.

My refund was initiated and processes on Jan 8 2022 by Razorpay, But i didn't received my refund in my bank account, I contacted my bank end and they asked for RRN and the RRN provided by Razorpay was not in my bank database and my bank asked for the UPI reference (12 digit) but Razorpay is not providing the UPI reference no they are giving the same RRN (11 digit ) no
I am very confused

Dear Sir/Madam,

I Barun Kumar Dubey has made payment to Saket Gopal Dekate from Maharashtra and his partner Anupam Jain from Delhi Rs. 20000 and Rs. 50000 respectively in the name of share market PMS offered by their telegram channels "Trading DEN Official" and "SUCCESS TRADE OFFICIAL".

Now they have paid my Rs, 18000 in form of profit and after payin that amount my ledger balance was Rs 68500/-, now they are not paying any money and blocking me from every no from where I am messaging to them and calling them. They even did not pick any call. I report about this fraud to my friend. He said he is trapped more than 100 people in this manner and even did the same thing with everyone.

They have made false entry in my account and made a loss of Rs 64000/- and not paying my capital of Rs 50000/-.

They ask people to open PMS Account with some online platform with minimum deposit of Rs 50000/-. People paid them and they did their own trade and made profit for 2 3 days and then lost all the money and did not pay to people anything. In the name of profit giving they took everyone capital. This is the mindset of their business.

Please help me get my money back from them.

Saket Gopal Dekate
[protected]
[protected]
[protected]

Anupam Jain
[protected]

I recently decided to use Razorpay (again) for my online business as I needed support for UPI and RuPay cards. But yet again, Razorpay decided to be the terrible payment gateway they have always been. My KYC application was accepted and in about 2 days, I receive an email which says: "unfortunately, we would not be able to support your business as the bank has not approved your account for activation." I then tried to contact their incompetent customer support as as expected, they say that they are not a part of the activation team and cannot give me any details. The support representative "escalated" my issue and I received a tracking number to check the status of my support request. I do not in anyway recommend Razorpay to any business as they are highly incompetent to their customers.

Hi,

I was trying to book a ticket through IRCTC and used your gateway to make the payment. The amount was debited from my account and ticket was not booked.

The IRCTC Transaction id is [protected].

Please have a look and refund the same to my account.

Hai

I am Jeen J Cherusseril. I've booked a phone case from a online website named vlebazaar(https://vlebazaar.in) on March 28th 2022 and I haven't got any mail or confirmation from their side

Tried to call customer support and send mail to their support no reply back

Could you please help me to get my money back

Transaction ID:[protected]

I had paid ₹466 to pheasants-co.mys through razor pay on 02/04/2022 and already submitted a complaint on 14/04/2022 but still waiting for some solutions.

Used QR code option to pay at website(gifts and more), I paid the amount and money got deducted but the QR code page was unresponsive refreshed it but still it wasn't showing conformation or anything different waited then eventually I exited the screen it stated "upi payment took too retry again" something of this sort.

Haven't received any conformation from the company also I contacted the merchant on his panel its showing failed transaction but money is deducted from my account.

Kindly refund as soon as possible as I have to make another payment for that order its a gift for my friends birthday, it's quite urgent.

I've attached my payment conformation and 3 times failed transaction on merchants panel.

This is in reference to the support ticket 5107305 raised by me. This is regarding payment refund from Aditya Birla Health Insurance, payment I'd : pay_Ir7AcKixKGDcRS has already been disputed and the dispute reference number is disp_J2F6uwHybYqjdS.

Please resolve this issue soon as my refund is stuck or let me know if there is any action to be taken from my end.

Thanks & Regards
Kunal Chandra Sain
[protected]

I have entered wrong IFSC Code for one transaction where i am supposed to receive money from upgrad.What will happen now

Will i get chance again to update bank detail.

I haven't taken any loan from this razorpay
But today from my bank account razorpay had deducted 3618rs

I need refund

Hello, today i found that 31 March a 10, 000 has been deducted from my bank account, and the payment details showed as Razorpay. here is the reference number which is showing in my bank statement: IGANHFDLU4

This transaction is not done by me. please look into it and refund back the amount immediately.

I have remitted a sum of Rs 235/_ through Union Bank of India, Madhavaram, Chennai br. The beneficiaries inform me for the screen shots as proof which I didn't receive from you. Now the credibility on your account is eroded.

Current i paid money with razarpay but he didn't not give my return money he give me only excuse last ten

I paid my cet fees on saturday that is 26/02/2022
Money got deducted from account when i paid fees through amazon pay upi id
But fees unpaid was shown
So i want my refund amount