[Resolved] Razorpay — bhim upi transaction successful but ticket not booked

[Resolved] Razorpay — bhim upi transaction successful but ticket not booked

A Amitagarwal9828 from Jaipur, Rajasthan Sep 6, 2018

Dear sir /madam I tried to booked ticket through irctc app by bhim upi my account has been debited amount rs 750 upi ref no[protected]and in my bhim app status showing is approved but in irctc app its showing no response from the bank. Again i tried the same. Money also debited upi ref no[protected]status in bhim is aporoved but in irctc its showing no response from bank. Twice my money has been debited but ticket not booked. I request you to look into the matter as i urgently need to book ticket. Hoping for the best. +1 photos Was this information helpful? No (0) Yes (1)
Oct 12, 2018 Complaint marked as Resolved Razorpay customer support has been notified about the posted complaint. Sep 06, 2018 Updated by Amitagarwal9828 Sir reply plzz Verified Support Sep 07, 2018 Razorpay Customer Care's response Hi Amit, We checked the payment associated with UPI reference number:[protected] and see that it is an unsuccessful transaction. You should receive a refund within 7-10 working days from the date of the transaction. Feel free to write to us on https://razorpay.com/contact/ and we will be glad to assist you further. Thanks and regards, Team Razorpay
Add a Comment	Share
Submit Close