[Resolved]  Razorpay — Charelett secret a fraud lingerie site on facebook

Hi it seems i got duped. This site charelett secret for lingerie i saw on facebook nd made s purchase of 3736/- through razor pay. But i recieved no intimation mail or my order. I kept mailing them but there mail i'd was non responsive. [protected]@charlettesecret.com was there customer care i'd.
Plz help me with the refund
Was this information helpful?
No (0)
Yes (0)
Aug 15, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jul 16, 2020
Razorpay Customer Care's response
Hi Priya,

Please help us with your contact details along with the tranaction information here: https://razorpay.com/support/#request so that we can investigate and assist with your query at the earliest.

Thanks & Regards,
Team Razorpay
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3544
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information