Razorpay — Chillshopmart - No supply against payment

Sir,
Greetings of the day
Please update me on my order no: 11609 dated 10/3/2021 with Chillshop. I have not received any updates and material.

Item: Bule non stick cookware set - 14 peice

I had made payment thru Razorpay ₹295/-. Please arrange to refund the money. This company seems to be fake.
How you are associated with it.

With regards
Satishkumar Chandhok
A-3 Ashok Vihar Opp MIDC Office Rly Stn
Vedant Nagar
Aurangabad 431005
Mobile No. [protected]
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Razorpay customer support has been notified about the posted complaint.
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Comments

Hi Satishkumar,

We are sorry for the trouble you are facing. This seems unusual and we will investigate this. In order to do so, kindly raise a request using this link: https://razorpay.com/support/#request along with your transaction details and mail ID. Also, mention the ticket ID [5330531] for assistance on priority.

Regards,
Sachin.

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