[Resolved]  Razorpay — Cool Gadgets 999

Hi,
I just ordered a drone from the online website in the name cool gadgets 999.
But I haven't received any response from them..and the email they provided is a scam..I just made the payment through razorpay with the transaction id : pay_GTR3lvaguxOmvV
I made the payment of rs 799 because I trusted that the payment through razorpay is trustable but now it is totally opposite..I hope you understand and make a refund asap

Thankyou
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Aug 14, 2021
Complaint marked as Resolved 
Razorpay customer support has been notified about the posted complaint.
Verified Support
Jan 25, 2021
Razorpay Customer Care's response
Hi Suresh,

We are sorry for the trouble you are facing. Rest assured, there is an ongoing email thread regarding your query with ticket ID [4952931] and our team is diligently working on your issue. Kindly allow us some time, our concerned team will provide you with an update over the same email at the earliest.

Regards,
Anas
Complaint comments 

Comments

Hi,
I just ordered a drone from the online website in the name cool gadgets 999.
But I haven't received any response from them..and the email they provided is a scam..I just made the payment through razorpay with the transaction id : pay_GYNqQAembPyZBQ
I made the payment of rs 799 because I trusted that the payment through razorpay is trustable but now it is totally opposite..I hope you understand and make a refund asap

Thankyou

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