[Resolved]  Razorpay — Credit card authentication error

Authentication failed while making the payment. It is shown that you have exceeded the maximum number of attempts, because of this our card has been blocked. Please look into the matter ASAP.
Was this information helpful?
No (0)
Yes (0)
Complaint marked as Resolved 
Verified Support
Jun 02, 2020
Razorpay Customer Care's response
Hi Bilal,

We would want to take a closer look at this. Please write to us with your contact details along with the screenshot of the error you are facing here: https://razorpay.com/support/#request. We will get back to you on priority.

Thanks & Regards
Team Razorpay
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Razorpay
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    3545
    Pending
    177
    Resolved
    1903
    Razorpay Address
    Ground & 1st Floor, SJR Cyber, Laskar Hosur Road, Bengaluru, Karnataka, India - 560030
    View all Razorpay contact information