Razorpay — Cutegirlcreation website payment via Razorpay
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Aruna Devi Baskaran
In my Facebook newsfeed, I got to know about this website and I simply searching dress for my kid. It looks nice and place an order. Payment page redirects to your site and it was successful. After 3 days only, I came to know about that cutegirlcreation website is a fake one and they are cheating the people with attractive discounts showing in their page. My suggestion is nowadays payment for anything becomes so much easier and some people misusing that. Through your website many fraud payments happening.. So before giving authority to them, verify their business and process everything..
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Razorpay customer support has been notified about the posted complaint.
We are sorry to hear that you have not received the services for the transaction. We tried reaching out to the merchant multiple times but the merchant has been unresponsive. We request you to file a chargeback regarding this transaction at your issuing bank. A detailed mail has been sent on the email thread with the ticket ID [4600235] regarding the process. Do revert back to us for any further query, we would be happy to assist you.
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We are sorry to hear that you have not received the services for the transaction. We tried reaching out to the merchant multiple times but the merchant has been unresponsive. We request you to file a chargeback regarding this transaction at your issuing bank. A detailed mail has been sent on the email thread with the ticket ID [4600235] regarding the process. Do revert back to us for any further query, we would be happy to assist you.
Best Regards,
Anirvan
Team razorpay