[Resolved] Razorpay — deduct payment from my account on the behalf of shirts

Anil Shakuntla Valecha

from Patna, Bihar

Address:

131001

Razorpay deduct payment of rs 899 on behalf of 3 men shirts from eshoppie but after 5 days they not give my order and they replied they have not find contact with eshoppie again and again they give me ticket no 716204 and 718549 through email but still now they don't tell me where is my order or what about my payment refund, attachment of online payment deduction

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Oct 15, 2019

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2019

Razorpay Customer Care's response Hey Anil,

We checked our logs and confirm that the payment pay_DExRQkMXPIifxN is a successful transaction to the merchant. You can track the status of your transaction here: https://bit.ly/2DSjy4T

Thanks & Regards
Team Razorpay