[Resolved] Razorpay — Delayed KYC Verification

Grasshopper Bangalore

Address:

Bannerghatta Road

Hi,

We don't currently own a website and would like to work only through payment links with Razorpay for now. Please also let me know the status of our KYC as well since it has been more than 2 working days since we have uploaded the documents at the earliest please.

I have also raised a request through your portal and the ticket ID generated is #4044563

Thank you

Was this information helpful?

No (0)

Yes (0)

Aug 26, 2020

Complaint marked as Resolved

Razorpay customer support has been notified about the posted complaint.

Verified Support

Aug 26, 2020

Razorpay Customer Care's response Hi Team,

Sincere apologies for the delay and the inconvenience caused. We are glad to inform you that your account is completely activated and the settlements resume as per the cycle set for your merchant account. Feel free to write back to us on the on-going email thread with the ticket ref: 4044563 for further queries, we will be glad to assist you with the same.

Regards,
Team Razorpay