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[Resolved]  Razorpay — Did it receive my product

On Feb 20 I ordered an epilator from your company. Money has been withdrawn from my account but I have yet to receive my product. I am a widow and don't appreciate being the victim of fraud.
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Complaint marked as Resolved 
Verified Support
Jun 02, 2020
Razorpay Customer Care's response Hi Norma,

We checked and see that the payments with the ID pay_EJ8MbzchIb0Vq6 is a successful transaction. Kindly contact the merchant for any service/refund related queries.
Do feel free to raise a request with us over https://razorpay.com/support/#request for any further queries, we would be happy to assist you.

Thanks & Regards
Team Razorpay
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